- MetLife (New York, NY)
- …agile marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience (CX) Manager will be the key person ... for customers against marketing priorities and vision. The CX manager will bring an outcomes- and journey-focused perspective to...A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search… more
- Michaels (Stamford, CT)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... is for Nights and Mainly weekends only. Deliver a customer centric shopping experience by managing and...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Michaels (Yonkers, NY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - YONKERS, NY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Amazon (New York, NY)
- …new products, services, markets, and channels while also emphasizing on best in class customer experience . The manager will work closely with compliance, ... controls to ensure regulatory compliance while continuously improving the customer experience . We are expanding our team...as we grow. The AML and Account Compliance Program Manager will be responsible for overseeing the expansion and… more
- Amazon (New York, NY)
- …new products, services, markets, and channels while also emphasizing on best in class customer experience . The manager will work closely with compliance, ... controls to ensure regulatory compliance while continuously improving the customer experience . We are expanding our team...SX as we grow. The Sr Account Compliance Program Manager will be responsible for overseeing the expansion and… more
- Ivalua (New York, NY)
- …to location, salary may also vary based upon job-related knowledge, skills, and experience . Title: Customer Success Manager Base range minimum: $82,500 ... at Ivalua (View all jobs) New York City, NY Customer Success Manager New York City, NY...or, + At least 5+ years of relevant work experience in B2B SaaS customer success, account… more
- Port Authority of New York and New Jersey (New York, NY)
- …of Properties and Commercial Development, the Manager Transportation Revenues Strategies, Manager of Concessions and Customer Experience Strategies and ... expectations and suggestions. + Serves as the strategic advisor and project manager for key solicitations and leasing initiatives within the Aviation Commercial… more
- Amazon (New York, NY)
- Description The Search Customer Experience team is responsible for worldwide customer facing search features on desktops, tablets, and mobile devices. We ... thoughtfully design the shopper experience from the moment a customer clicks on the search box to the point where they have evaluated the search results page and… more
- American Airlines (New York, NY)
- …on board! **Why you'll love this job** + This job is a member of the Customer Experience administration team within the Customer Experience Division. + ... order to support operational needs + Works in connection with local Management ( Customer Care and Customer Operations), Station Services and Workforce Planning… more
- Persado (New York, NY)
- …as needed (estimated 1-2 times per quarter) What You Bring: + 3-6 years of relevant experience as a Customer Success Manager , Account Manager , or similar ... & 2022. What We Are Looking For: As a Customer Success Manager , you will be responsible...Identify opportunities for process or product improvements to improve customer experience and outcomes + Platform analytics… more
- Newtown Savings Bank (Newtown, CT)
- …business development, and sales management activities. + Lead in the absence of the Customer Experience Manager including opening and closing of branch. ... environment where employees feel engaged, supported, and valued. + Work with Customer Experience Manager (s) to support staff to achieve quarterly operational… more
- Newtown Savings Bank (Newtown, CT)
- …coach for the branches to which they are assigned. In conjunction with the Customer Experience manager , participate in supporting regular in branch sales ... delivery and that of the branch, should always translate into a positive customer experience . + Meet with Regional Business Banking Manager to discuss… more
- Amazon (New York, NY)
- …need for continuous improvements in scale, latency, and the overall customer experience . As a Software Development Manager , you will be responsible for new ... the long-term value created through display advertising by delivering an engaging ad experience to millions of shoppers each day. We partner closely with both retail… more
- DoorDash (New York, NY)
- …user experience , AI, and behavioral science. You will report into the Senior Design Manager for our Customer Experience and Integrity team in our Design ... our product strategy and we deeply believe that the best customer experience is the key to our success (hear it directly… more
- Amazon (New York, NY)
- Description The AWS Marketing Customer Experience (CX) team's vision is through actionable intelligence rooted in customer feedback, the CX team will ... team's mission is to raise the bar of the customer experience through accelerated delivery of consistent,...delight, and cohesion across all marketing channels. As a Manager , Product Management - Technical, you will own and… more
- Amazon (New York, NY)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior … more
- Nestle (New York, NY)
- …with a business case to strengthen the partnership **Premium Brand Values and Customer Experience ** + Ensure consistency of the Nespresso Brand and the ... development and growth. Join us! **POSITION SUMMARY:** As the Manager of Customer Accounts in the Hotels,...Consumer/ Customer experience in the Hospitality & Travel… more
- WestRock Company (Deer Park, NY)
- Customer Service Manager - Deer Park, NY The opportunity: The Customer Service Manager (CSM) represents Smurfit Westrock to customers as a critical ... liaison between the customer , sales, production, and operations teams. The Customer Service Manager (CSM) simultaneously provides support to the leadership… more
- Amazon (New York, NY)
- …each user and prevent any sort of unauthorized changes within the system. The Customer Identity & Access Management (CIAM) Product Manager will play a pivotal ... - aligning with business goals, compliance standards, and user experience principles. * Drive quick and strong consensus for...in and get the job done. As a Product Manager , you will be 100% customer focused,… more
- Justworks (New York, NY)
- Customer Success Manager at Justworks (View all jobs) New York, New York Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great ... and partner with others to effect change! As a Customer Success Manager , you will develop strong...simpler." Qualifications + Minimum of 2-4 years of professional experience in account management, relationship management, customer … more