- PSEG Long Island (Melville, NY)
- …multiple other data sources. Identify trends and propose solutions to enhance customer experience and achieve enrollment, retention and other desired business ... offering visa sponsorship for this position. **Job Summary** This Senior/ Lead Analyst progression position will support successful coordination and implementation… more
- National Health Care Associates (Ridgefield, CT)
- …demonstrated track record of experience as an LNHA n areas including customer service, quality care delivery, expense management, census development, and employee ... relations and retention . The Center is a member of the **National...facility operations, including staffing, budgeting, and regulatory compliance + Lead , mentor, and inspire a team of clinical, allied… more
- Coty (New York, NY)
- …C market (<$500million). This role ensures that the company can meet customer demand while optimizing inventory levels, minimizing costs, and supporting strategic ... the team and stakeholders to the vision and goals. - Define and lead short and medium-term strategies, aligned with the Planning vision and long-term strategy,… more
- LiveRamp (New York, NY)
- …and present the most appropriate solution to meet their needs. + Ensure 100% customer satisfaction and retention . **About you:** + Validated track record of ... is setting the new standard for building a connected customer view with unmatched clarity and context while protecting...CDO, CxOs, VPs) + Drive brand awareness, campaigns, and lead generation via networking, associations, trade shows, etc. +… more
- Stony Brook University (Stony Brook, NY)
- …Enterprise Resource Planning (ERP) software for large organizations. Strong customer service skills. Demonstrated experience presenting, training, or conducting ... aware of available resources. **Enrollment Success and Student Support** + Lead targeted outreach campaigns to improve FAFSA completion, verification submission, and… more
- Unity Technologies (New York, NY)
- …roadmap creation, stakeholder alignment, and clear communication across Sales and Customer Success teams. + Design and deliver high-impact enablement programs using ... are sequenced and scalable across all partner-facing roles. + Lead communications, reporting, and enablement operations, including roadmap publication, training… more
- Stony Brook University (Stony Brook, NY)
- …processes. Experience supervising and mentoring staff and the ability to lead individuals and teams. Deep understanding of faculty appointment processes, academic ... to appointments, promotions, tenure, and employment practices. The incumbent will lead the development, interpretation, and implementation of policies and procedures… more
- Unity Technologies (New York, NY)
- …product direction, and build programs that increase awareness, adoption, and long-term retention of the Unity Editor and Engine. We're looking for someone who's ... role is for you. **What you'll be doing** + Lead and coordinate go-to-market campaigns focused on new engine...+ Support the revenue organization with sales enablement and customer -facing materials about your product and initiatives. Building this… more
- JPMorgan Chase (New York, NY)
- Step into the role of Consumer Bank Marketing Retention Lead , where your expertise will drive innovative strategies to deepen customer loyalty and reduce ... retention campaigns and leveraging data-driven insights. As the Consumer Bank Marketing Retention Lead Vice President within the Consumer Bank, you will… more
- Oracle (New York, NY)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Kyndryl (New York, NY)
- …responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most ... ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic...to closing deals and beyond. Not only will you lead a number of Portfolio accounts, but you'll also… more
- ServiceNow, Inc. (New York, NY)
- …Major Area, resulting in clear accountability, consistent service and one face to the customer . This role also carries the lead responsibility for Customer ... This role will have responsibility for leading the team that makes every customer in the Strategic Tech, TMT, & System Integrators(SI) Major Area committed to… more
- Dow Jones (New York, NY)
- …which include Barron's and MarketWatch. Reporting to our Senior Director, Retention , you will lead subscriber cohort insights/analysis, forecasting/budgeting and ... partnership with the data science team, to develop new retention strategies as well as optimize existing customer...and introductory offers, with the goal of driving long-term retention . + Lead all retention … more
- Dow Jones (New York, NY)
- … Manager to support the goals of lowering subscription churn and improving customer retention across The Wall Street Journal, Barron's, and MarketWatch brands. ... data insights to develop and execute end-to-end strategy and tactics for subscriber retention . + Collaborate with the Customer Service team to provide proactive… more
- CVS Health (New York, NY)
- …And we do it all with heart, each and every day. **Overview** The Lead Director of Performance Content & Customer Growth (Pharmacy Consumer Wellness Content) ... architect comprehensive content strategies while leveraging advanced analytics to optimize customer acquisition, engagement, and retention . _This role represents… more
- British Swim School (New York, NY)
- …schedules and time-off requests * Develop and implement action plans to improve customer retention , revenue, and staff performance * Conduct staff training, ... Aquatics Lead /Full Time/Manhattan Full Time * New York Benefits:...directly with customers to resolve issues and improve the customer experience * Regular site visits and ongoing staff… more
- BJs Wholesale Club (Long Island City, NY)
- …all frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution of ... work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their business/business… more
- BJs Wholesale Club (Brookfield, CT)
- …all frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution of ... work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their business/business… more
- Citigroup (New York, NY)
- …Bank and Citi Private Bank brands. **Job Description:** The Investments Experience Lead will report directly into the Head of Business Execution supporting the ... well as Product Specialists and Wealth Planning professionals. The Investments Experience Lead will work across the Investment Solutions business to ensure proper… more
- Citigroup (New York, NY)
- …by partnering closely with Operations and Technology leaders. + ** Lead relationship reviews** with platinum clients-covering operational and regulatory performance ... and unique requirements. + **Manage the Client-at-Risk process** and lead escalations, ensuring timely, well-governed resolution. + **Partner with sector/vertical… more
