- Aquarion Water Company (Monroe, CT)
- Customer Service Technical Lead Monroe, CT, US, 06468 Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities ... practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource. Job Summary The Customer Service Technical Lead reports to the Customer … more
- Palo Alto Networks (New York, NY)
- …while continuously improving their overall security posture and SOC maturity. **Job Summary** The Technical Service Delivery Lead (XSIAM) acts as the ... with the SOC engineering team to ensure timely, high-quality delivery + Lead customer touchpoints, including onboarding sessions, security reviews, and proactive… more
- Deloitte (New York, NY)
- Oracle CRM Technical Lead Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative ... on December 20, 2025. Work You'll Do As a Technical Lead , you will help drive the... transformation by designing and implementing innovative experiences across customer service , sales, and field service… more
- Google (New York, NY)
- Technical Lead , Data Integrity _corporate_fare_ Google _place_ New York, NY, USA **Advanced** Experience owning outcomes and decision making, solving ambiguous ... qualifications:** + Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. + 8 years of experience… more
- Deloitte (Stamford, CT)
- …for this role ends on March 31, 2026. Work You'll Do An Amazon Connect Lead Technical Architect is responsible for the design of our Amazon Connect services, ... applications, outbound campaign management, work force management, and artificial intelligence in customer service + Working knowledge and experience of MS… more
- The Walt Disney Company (New York, NY)
- …prototype AI-driven solutions that address key pain points for both customers using self- service systems and customer service (CS) agents interacting with ... techniques that shape industry norms,and solve complex and distinctive technical problems. The Commerce, Growth & Identity (CGI) team...analytics - all with the goal of enhancing the customer support experience. **As a Lead ML… more
- Zoom (New York, NY)
- …these customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing key factors affecting ... teams to align retention strategies + Identifying opportunities for product and service improvements to enhance customer satisfaction + Driving continuous… more
- Cornerstone onDemand (New York, NY)
- …or related field, or equivalent experience. + At least 5 years' experience in a technical customer support role, with a minimum of 2 years supporting enterprise ... Lead and participate in quarterly business reviews (QBRs), collaborating on customer success initiatives, KPI tracking, and service optimization strategies. +… more
- BlackRock (New York, NY)
- …experience supporting clients in** **a desktop support role** **(preferably as a technical lead ) in a financial environment.** **Strong understanding of the ... executive meetings, and Business technology needs, acting as the technical support lead .** ** Lead or...all project work end-to-end from start to finish.** **Exceptional customer service orientation to ensure the best… more
- Optiv (New York, NY)
- …trusted advisor, and overseeing delivery excellence. This role balances deep technical expertise with engagement management, customer relationship leadership, ... * Translate client business goals and security requirements into actionable technical strategies, architectures, and roadmaps. * Lead complex problem-solving,… more
- RELX INC (New York, NY)
- …integrations for our clients, ensuring exceptional service throughout the customer lifecycle and setting technical standards through both leadership and ... Technical Product Management manages a team of Technical Product Managers (TPMs): they are a customer...hands-on contributions. Responsibilities + Lead , mentor, and manage a team of … more
- ABM Industries (Bethpage, NY)
- …(if applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... de Beneficios de ABM) (https://wpe-media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Frontline%20(Spanish).pdf) **Responsibilities** + Use expert technical & troubleshooting knowledge to assist other service… more
- Deloitte (Stamford, CT)
- …and functional intent of project requirements and understanding relevant data dependencies. + Lead customer sessions to define technical data requirements, ... and optimal configurations, to support diverse planning use cases. + Review, analyze, and interpret customer -supplied data, ensuring alignment with the technical … more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... specializing in Search Engine Optimization who will operate as a strategic technical leader responsible for developing and implementing SEO strategies that drive… more
- Capital One (New York, NY)
- …is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service ... Lead Machine Learning Engineer Capital One's Digital Commerce...technical chops to ensure that we build compelling, customer -focused solutions in an iterative methodology. As a candidate… more
- TD Bank (New York, NY)
- …systems, projects and technical interfaces to ensure a high level of service and support to the client and efficient system operation + Researches and innovates ... specific details for this role. **Job Description:** **Preferred Qualifications** **The Lead Developer** role is a hands-on role focused on designing, developing,… more
- Comcast (New York, NY)
- …+ Develops and executes account plans based on a strong understanding of customer goals, both business and technical . + Uses knowledge about FreeWheelproduct ... world. **Job Summary** FreeWheel is seeking a highly motivated and detail-oriented Sr. Technical Account Manager to join our FreeWheel Supply team. This role focuses… more
- 32BJ Benefit Funds (New York, NY)
- …to appropriate internal teams or external vendors. + Ensure the team provides exceptional customer service and support. + Prepare and present reports on team ... the supervision of the Manager, Dynamics Development the Team Lead , Dynamics Development is responsible for leading and managing...knowledge of Agile and/or Waterfall methodologies + Offer exceptional customer service to end users by being… more
- Capital One (New York, NY)
- Sr. Director, Technical Program Management - Card Tech Platforms Are you interested in leading programs that deliver on critical business goals and build large scale ... class technology. That's where you come in. **About the team:** _Acquisitions, Customer Management & Segments (ACMS)_ is an organization within Card Technology. We… more
- Sprinklr (New York, NY)
- …Does Success Look Like?** We are looking for a **Principal VOIP Engineer** to lead the architecture and technical direction of our next- gen voice ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more