- Amazon (New York, NY)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an… more
- Justworks (New York, NY)
- Customer Success Manager at Justworks (View all jobs) New York, New York Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great ... new revenue opportunities, and partner with others to effect change! As a Customer Success Manager , you will develop strong relationships with your customers… more
- TicketManager (New York, NY)
- …global brands including Fortune 500s, local businesses and even the NBA and NFL. The Customer Success Manager will support our Revenue team on assigned ... work experience in a collaborative, data-driven environment + Previous customer service and/or Customer Success experience preferred + Sports & entertainment… more
- Cornerstone onDemand (New York, NY)
- ** Customer Excellence Manager - North America**...a SWAT approach. This position will report to the Customer Excellence team within Customer Success ... The Customer Excellence Manager is responsible for engaging with clients to drive...presentation, consulting and analytical skills + Have passion for customer success + Enjoy working in a… more
- Insight Global (New York, NY)
- Job Description We're looking for a customer -centric Customer Success Lead that's comfortable operating in an environment where they need to build their own ... processes from the ground up. They will be a founding member of the Customer Success function and will work directly with the founding team. This role requires a… more
- Amazon (New York, NY)
- …review. * Actively participate in interview loops and debriefs for Instock and Customer Success Manager roles, includes identifying scalable and effective ... Selling Partners services in one of five major categories: (1) A designated Customer Success Manager , (2) Strategic business advice, (3) Support, (4) Supply… more
- Wolters Kluwer (White Plains, NY)
- …and guidance for all team members as a mid-level escalation point + Assist Manager , Customer Success with special projects **Job Qualifications** Education: ... clients, and succeed in an ever more dynamic world. **Basic Function** The Customer Success Lead is a senior level position on the Account Services Teams… more
- Mastercard (Harrison, NY)
- …microsite to engage their customers). The Priceless Platform team is looking for an Manager , Customer Success to focus on B2B customers leveraging the ... market partners, and accounting) to ensure seamless handoff of customers into customer success through program launch and incremental program changes *… more
- MUFG (New York, NY)
- …of recommending account, digital banking, and fraud solution controls. + Collaborates with Customer Success Manager and operational partners to triage KYC, ... Sanction and High-Risk Industry and Fraud alerts. Client Success + Collaborates with client's Relationship Manager ...Client Success + Collaborates with client's Relationship Manager and Transaction Banking teams to remain apprised to… more
- New York Times (New York, NY)
- …Success Manager to join our Advertising Sales operations team. As a Client Success Manager you oversee customer success and retention for ... advertising clients by providing the best daily account management. You will be both an internal and client-facing and is instrumental in making us the most effective media partner for our clients.You will report to the Executive Director, Sales Operations.… more
- American Express (New York, NY)
- …(COS) organization is responsible for end-to-end project management and customer success throughout the Onboarding Journey. The manager will be responsible ... solutions. A successful candidate should be extremely passionate about driving customer success while being a proactive self-driven project manager . This… more
- Qualtrics (New York, NY)
- …Join over 6,000 people across the globe who think that's work worth doing. **XM Success Manager , Managed XM** **Why We Have This Role** The XM Success ... customers **Things You'll Do** + Serve as the long-term customer relationship manager and product expert to...or technical account management role + Track record of success in building customer relationships at multiple… more
- JPMorgan Chase (New York, NY)
- …capabilities, and skills** + 3+ years of experience or equivalent expertise in customer success or a relevant domain area + Demonstrated ability to ... Shape the future of our customer experiences and directly influence product success . Dive headfirst into dynamic collaborations, leverage data to spark change,… more
- Capital One (New York, NY)
- Locations: NY - New York, United States of America, New York, New York Dealer Success Manager - New York, NY As a Dealer Success Manager , you will create ... nature of this role, we are looking for a customer centric individual who can excel at training/driving tool...York City (Hybrid On-Site): $118,700 - $135,400 for Dealer Success Manager (SM224) Candidates hired to work… more
- Amazon (New York, NY)
- …, you've come to the right place. Key job responsibilities As Senior Client Success Manager , you will work together with various departments to ensure our ... all aspects of campaign execution, delivery and final reporting. The Client Success Manager will play an integral role in maximum revenue recognition and renewed… more
- Robert Half Technology (Ridgefield, CT)
- Description We are seeking a Client Success Manager based in Ridgefield, Connecticut. The role will involve managing a team of technical support professionals ... systems, IBM, Mac Computers, AB Testing, Apple Devices, Cabling, Call Center Customer Service, and Computer Hardware. * Use the ConnectWise platform for managing… more
- Tekscape (New York, NY)
- …liaises with various internal engineering teams and other stakeholders to ensure customer success . The Client Technology Manager spearheads projects ... Job Title: Client Technology Manager /Senior Systems Engineer Location: Tekscape Office, NYC -Onsite...environment to deliver exceptional levels of technical expertise and customer service. S/He will be an escalation point for… more
- Global Industrial (Port Washington, NY)
- Specialist, Customer Success Date: Jun 13, 2024...customer issues as assigned by a sales rep, manager , or director o Assists with bids, eproc requests, ... across North America. Key Responsibilities This position supports the customer experience. Our ACE strategy places the customer... customer experience. Our ACE strategy places the customer at the center of our focus. As customers… more
- Justworks (New York, NY)
- Manager , Customer Support Workforce Planning at...of systems and technology to drive your decisions. Your Success Profile In Customer Support, you will ... needs How You Will Do Your Work As a Manager , Customer Support Workforce Planning, how results...Planning, how results are achieved is paramount for your success and ultimately result in our success … more
- New York Power Authority (White Plains, NY)
- Customer Experience (CX) Product Manager Location: White Plains, US **Summary** The ** Customer Experience (CX) Product Manager ** will foster a ... Account Planning, Goal Setting, Budgeting, among others. As such, the **CX Product Manager ** will coordinate annual planning for Customer Solutions, taking a… more