- VNS Health (Manhattan, NY)
- …grievances and appeals. Consults with enrollees, providers and the Medical Director , as appropriate.Provides input and recommendations for design and development of ... policies, processes and procedures for improved department operations and customer service.Reviews information available from Medicaid, Medicare, other payers,… more
- Walmart (New York, NY)
- Position Summary What you'll do Director of Customer Experience , Walmart Local Marketplace Job Description Summary The Walmart Local Marketplace team is ... for a customer -obsessed, leadership team member to define and optimize the customer experience pre and post transaction. In this role you will own the … more
- Robert Half Finance & Accounting (New York, NY)
- Description Robert Half is currently recruiting a director of customer success for a client of ours in the transportation industry. This individual will craft ... + A bachelor's degree is required + A minimum of 5 years experience managing a customer service team is required + Demonstrated CRM proficiency + Industry … more
- Boehringer Ingelheim (Ridgefield, CT)
- **Description** Sr. AD, Medical Customer Experience Lead is responsible for orchestrating medical customer experience through developing campaigns and ... The Sr AD collects and consolidates insights (new and existing) to inform customer experience strategy, campaigns and content. With a deep understanding of… more
- Northwell Health (New York, NY)
- …and evaluates the development and sustainment of patient, family and customer experience programs and initiatives. Collaborates with leadership team(s) ... to create the local patient and customer experience strategy utilizing core concepts of Patient Experience . Job Responsibility + Leads and role models… more
- JPMorgan Chase (New York, NY)
- …will be responsible for leading the card product, product line strategy, and supporting customer experience strategies for one of the most critical segments, the ... benefits * Work to define a comprehensive view of mass segment customer experience pain points, with consideration of cross-channel opportunities * Develop a… more
- Wolters Kluwer (New York, NY)
- …solutions is preferred. Working within a supportive team and closely with the Director of Customer Experience /Service, the candidate will take full ... our internal and external customers. https://www.wolterskluwer.com/en/health **Essential Duties** + Align customer experience standards of excellence to the WK… more
- New York State Civil Service (New York, NY)
- NY HELP No Agency Empire State Development, NYS Title Senior Director , Quality Assurance & Customer Satisfaction, MWBE Occupational Category Other Professional ... ability to adapt/respond to different types of characters. Proven customer support experience including strong phone contact...duties and consistent with ESD policy.*BASIC FUNCTION: The Senior Director of MWBE Quality Assurance & Customer … more
- JPMorgan Chase (New York, NY)
- Elevate the customer experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting ... customer relationships. As a Customer Success Director in Data & Analytics...**Required qualifications, capabilities, and skills** + 8+ years of experience or equivalent expertise in customer success… more
- Dow Jones (New York, NY)
- **Job Description:** Job Title: Customer Success Director , Enterprise Subscriptions Job Summary: We are seeking an experienced Customer Success Director ... client relationships, growing revenue and subscriptions volume, and ensuring the post-sale experience meets the objectives of the client and Dow Jones. The ideal… more
- Intuit (New York, NY)
- …Mailchimp to offer unparalleled performance to its customers. We are looking for a Director of Sales Enablement and Customer Education to lead an organization ... grow our customer base. What you'll bring + 12+ years of experience in global customer education and sales enablement. + Experience as a strategic leader… more
- City of New York (New York, NY)
- …are actioned appropriately; - Identify, develop and implement projects to improve customer experience with OTI products and services. Work collaboratively within ... OTI services and support. The successful candidate will serve as a Customer Engagement Director reporting to the Assistant Commissioner. Responsibilities will… more
- Morgan Stanley (New York, NY)
- …Morgan Stanley sponsored benefit programs. **Job:** **Sales & Marketing* **Title:** * Customer Relationship Marketing - Marketing - Executive Director * ... governments, institutions, corporations and individuals worldwide. *_Basic Purpose:_* Lead customer relationship email marketing execution for all Morgan Stanley… more
- Adelphi University (Garden City, NY)
- Assistant Director of Operations and Visit Experience Job Department/School University Admissions FT/PT/Temp Full time Location Garden City, NY Assistant ... Director of Operations and Visit Experience University...ing experience 2. 1-2 years of Slate experience preferred 3. Superior interpersonal and customer … more
- Broadridge Financial Solutions (New York, NY)
- …seeking a Sales Director to drive revenue through sales of our Customer Remediation Solution to financial services firms. The ideal candidate will bring a ... role. A successful candidate will bring or be able to develop Customer Remediation expertise. Demonstrated negotiation and closing skills are important. In addition,… more
- Adelphi University (Garden City, NY)
- …and disbursement, customer service and compliance. In conjunction with the Director of Financial Aid, the Associate Director is responsible for training, ... Associate Director Job Department/School One-Stop Student Services Center FT/PT/Temp...with and motivating a diverse staff. 6. Demonstrated superior customer service skills, including demonstrated experience defusing… more
- City of New York (New York, NY)
- …to enforce Housing Quality Standard (HQS) inspection results; and providing customer service to stakeholders through our Client Services office, call center ... and the DTR Portal. Your Role: The Director of Owner Services manages the Owner Services unit,...with a staff of about 35, responsible for providing customer service to participating and applying owners in all… more
- City of New York (New York, NY)
- …in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to ... best practices. DCAS' Division of Energy Management ("DEM") seeks to hire the Director of Clean Energy and Innovation (CEIT) within our Operations Unit. DEM's… more
- Nuvance Health (Norwalk, CT)
- …relationships with patients, physicians, healthcare agencies and the Network. Supports effective Customer Service Networks in collaboration with the Director of ... Case Managment /Care Coordination Director Location: Norwalk, CT, United States Requisition ID:...affiliates, **Registered Nurse or Masters Social Work with management experience ** **$15K SIGN ON BONUS - FOR ELIGIBLE EXTERNAL… more
- HSS (New York, NY)
- …Nursing Certification + AHA BLS certification required EXPERIENCE - Required Experience at the Senior Nurse leader, or Director -level, managing programming, ... too can be part of our transformation across the enterprise Senior Director of Care Transitions (preadmission, admission, post-discharge) Inpatient Services On site… more
