• Director of Help Desk

    City of New York (New York, NY)
    …for complex IT issues, acting as an escalation point for the help desk team. 6. Continuously assess and improve ITSM processes, with specific attention to ... of Probation is seeking a dynamic and experienced IT Help Desk Supervisor with a strong background...Supervisor with a strong background in IT Service Management ( ITSM ), enterprise/asset management, and proficiency in utilizing ServiceNow. In… more
    City of New York (09/07/24)
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  • Director Of Solution Engineering

    City of New York (New York, NY)
    …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return...(one) Computer Specialist Software IV, to function as a Director of Solution Engineering for IDNYC. The Director more
    City of New York (06/16/24)
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