- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues… more
- City of New York (New York, NY)
- …we serve through ACS, its vendor partners, and other City agencies. Within OIT, the Technical Support Unit provides technical support for IT services ... On average, 60,000 service tickets are processed annually. OIT's Technical Support Unit is seeking a ...not be limited to: - Identify, diagnose, and resolve Tier II technical problems related to personal… more
- Fairfield University (Fairfield, CT)
- …systems that provide a service within assigned functional areas + Maintain tier 1 support for security and technical requests in assigned functional ... work closely with academic and administrative partners to provide functional and technical support within the Workday Platform. This position requires in-depth… more
- Meta (New York, NY)
- …aligning and leading large cross-functional teams. **Required Skills:** Group Technical Program Manager, Software Engineering Infrastructure Responsibilities: 1 . ... **Summary:** Meta is seeking a Group Technical Program Manager (GTPM) to advance the state-of-the-art...and in the collection of products and services we support . We are in the midst of a fundamental… more
- City of New York (New York, NY)
- …guidance to the IT support team, ensuring timely resolution of desktop support requests and technical issues. - Monitoring and prioritizing incoming ... effective problem resolution. - Developing and maintaining a knowledge base of technical solutions, troubleshooting guides, and user support documentation. -… more
- City of New York (New York, NY)
- …all aspects of Tier 1 , Tier 2, and Tier 3 application support , including specific tasks, resources, training, maintaining triage scripts, ... a project leader or as a major contributor. Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk, or as… more
- City of New York (New York, NY)
- …resolve security related items as they relate to Endpoint management updates. - Provide Tier 2 support with desktops, laptops, and mobile devices in regard to ... configure, and deploy printers throughout the agency. - Provide Tier 2 support for Print environment, including...in LAN or WAN computer environments, and/or local desktop support . Qualifications 1 . A baccalaureate degree, from… more
- City of New York (New York, NY)
- …a project leader or as a major contributor. Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk, or as ... Blueprint for Housing and Homelessness," Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5 billion in… more
- City of New York (New York, NY)
- …or further integrations leveraging ServiceNow. - Administer ServiceNow and serve as tier 2 support . - Identify ServiceNow system deficiencies and recommend ... lead new feature implementation, product upgrades, and run day to day support operations of DYCD's ServiceNow implementation. This role will involve supporting the… more
- City of New York (New York, NY)
- …multi- tier applications, internet, intranet, and mobile applications, release methodologies, technical support , and production support . - Strong ... Architect will report to the Associate Director of Application Support in the Technology Office division, Office of the...contributor who will work closely with MOCS business and technical teams on the analysis and design of these… more
- City of New York (New York, NY)
- …a project leader or as a major contributor. Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk, or as ... is DSS's technology services organization. Its mission is to support the daily, emergent, and long-term needs of both...systems. Information Technology Services (ITS) is recruiting for one ( 1 ) Computer Specialist (Software) II, to function as a… more
- IBM (Yorktown Heights, NY)
- …to implement one's own ideas. You will advance fundamental science and publish in top- tier journals and conferences. You will also help conceive and build the next ... security operations or systems and organizations to solve real-world problems. Required Technical and Professional Expertise + Applicants should be PhD & MS students… more
- Vaco (New York, NY)
- …us into the future and explore the career of a lifetime. + Ranked the # 1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: ... positions in the areas of information technology, ranging from Help Desk Support and Application Development to Network Engineering, CIOs, CTOs, and more. **Duties… more
- City of New York (New York, NY)
- …a project leader or as a major contributor. Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk, or as ... Blueprint for Housing and Homelessness, Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5 billion in… more
- SMBC (White Plains, NY)
- SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, ... Governance Policy, KDE Standards including but not limited to: 1 ) Leading a matrix community of stakeholders across all...all Key Data Elements (KDEs) capture mandatory business & technical metadata per framework and policy 2) Evaluating KDE… more
- City of New York (New York, NY)
- …improvement. The technology unit is responsible for custom software development, networking, technical support , and cybersecurity. The unit works to develop and ... and judgment, this engineer is responsible for the system analysis, technical design, development, testing, enhancement, and maintenance of various applications that… more
- Anywhere Real Estate (New York, NY)
- …consumers in addition to the partnership of a certified real estate agent and support from our concierge team. This position will report into the Director, Leads ... We are seeking a highly motivated and analytically minded professional with technical expertise who is passionate about leveraging data to drive the business.… more
- Amazon (New York, NY)
- … Challenges: Distributed and Scalable Architecture: The global Ads Availability team owns Tier 1 critical service infrastructure that forms the backbone of Ad ... Our top focus areas are to innovate on behalf of our customers, support partner business launches and improve our engineering systems for feature velocity,… more
- AECOM (New York, NY)
- …line leadership, define, communicate, and adjust the digital strategy for the GBL over a 1 to 5 year horizon. + Work closely with EC, IT, Global Technical ... tools for project teams to deliver projects + Collaborate with EC, Global Technical Practices, Regional digital leads, local technical groups, and Global Digital… more
- NBC Universal (Stamford, CT)
- …product support and delivery of video across on and off-domain platforms. Level 1 and Level 2 support will be facilitated by this collective group, including ... Universal (NBCU), you will be overseeing the distribution and support of NBCU's digital properties including live streams, linear...and larger organization + Digital encoder set up of Tier - 1 event-based streaming across the NBC… more