- Adecco US, Inc. (Bethpage, NY)
- Adecco is seeking Voice Customer Service support representative in Bethpage, NY. This contract opportunity will be 3 days in the office and 2 days' work ... order fulfillment. 2 plus years of Customer Support experience. Customer Service ( Voice Products). The Voice Operations Department manages the… more
- Amazon (New York, NY)
- …partner teams and stakeholders - Serve as the primary contact for the central customer service organization, D2AS (Devices CS) while working to improve ... defining metrics and processes. As the Owner for the Voice of the Customer (VOC) program you...customer service standards - Main point-of-contact for… more
- Belcan (Port Washington, NY)
- …uses knowledge of Client products and services and excellent customer service skills to address issues, provide support , offer information, and place ... customer interactions and tracks call types. * Maintains support service levels and upholds Client's ...to communicate with confidence in a clear, professional speaking voice * Strong verbal and written communication skills *… more
- Unilever (Englewood Cliffs, NJ)
- Background & Purpose of the Job The Customer Service and Logistics Director NA IC leads all aspects of our Customer service operations and logistics in ... and a technology mindset to experiment and learn. Key Metrics for Success: Customer Service Levels: DR, OTIF, OSA, AGS Ranking Logistics Cost: Warehousing,… more
- Kelly Services (Port Washington, NY)
- …uses knowledge of company's products and services and excellent customer service skills to address issues, provide support , offer information, and place ... customer interactions and tracks call types. + Maintains support service levels and upholds Customer...to communicate with confidence in a clear, professional speaking voice + Strong verbal and written communication skills +… more
- Brighton Health Plan Solutions, LLC (New York, NY)
- About The Role The Customer Service Representative assists members, physicians, hospitals, revenue agencies and other healthcare providers with member benefits, ... eligibility, claims inquiry, claim reconsiderations and appeals. The Customer Service Representatives must be able to work in various shifts Monday to Friday… more
- Amazon (New York, NY)
- …a specified service level. * Drive optimal program satisfaction and Customer Success Manager satisfaction. * Liaise with other partner teams and coordinate ... escalate, and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive… more
- Amazon (New York, NY)
- …escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer… more
- Guardian Life (New York, NY)
- …the industry, Guardian's business, market trends, competitive environment + Be familiar with Voice of Customer and Market Research & Intelligence best practices, ... **2025 Guardian Summer Intern, Customer Experience Marketing** Our 2025 Internship Program is...be dedicated to ensuring our customers always have a voice in every discussion, meeting, and decision. **You will:**… more
- RTX Corporation (New Hyde Park, NY)
- …Hyde Park, NY, 11042 USA Position Role Type: Onsite Our Air/Ground International Voice Service is the aeronautical industry's air/ground voice communications ... have the opportunity to work in an environment where customer service is held in the highest...You Will Learn + You will learn how to support our nationwide Air-to-Ground voice and data… more
- Amazon (New York, NY)
- … & Seller Support (AACSS) team is positioned to deliver world class Customer Service and Seller (Dealer) Support . Basic Qualifications - 1+ years ... most complex customer issues and use the customer 's voice as a compass to identify...support industry - 4+ years experience in front-line customer service , customer service… more
- Amazon (New York, NY)
- …AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners ... solving their challenges through new ideas, tools and mechanisms *You will serve as the customer 's cloud journey coach and be the voice of the customer … more
- Justworks (New York, NY)
- …in account management, relationship management, customer success, or a complex customer service environment + Experience in healthcare, HR, or insurance ... will work as an extension of their teams. Customer Success Managers are the customer 's voice here at Justworks. They are also the face of the Justworks brand… more
- Nielsen (New York, NY)
- …Nielsen measurement products in our customer base while providing world-class customer service , with the ultimate goal of increasing revenue from existing ... team works closely with the other members of the support , commercial, product, and operations teams to drive value...case studies and client references + Function as the voice of the customer and provide internal… more
- BlueTriton Brands (Stamford, CT)
- …identify major business-building initiatives and key customer messages * Customer Selling Solutions Collaboration: Support development of BTB selling ... customer and customers aimed at providing a unified voice and direction to help accomplish customer ...owns and operates ReadyRefresh(R), a water and beverage delivery service for homes and offices. Headquartered in Stamford, Connecticut,… more
- Forrester (New York, NY)
- …by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build ... make strategic, organizational and technology decisions to power growth with customer -centric marketing. This role entails research and analysis, writing, and… more
- Amazon (New York, NY)
- …500 enterprises. The TAM role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support issues, rather you ... all industries and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical...an opportunity to be the principal technical advisor and ' voice of the customer ' to organizations ranging… more
- City of New York (New York, NY)
- …and centralized data center services for applications and hosting databases, a customer service -oriented and secure computing environment, and delivery of ... switching infrastructure to provide advanced network communication services to support the agency's data and voice needs....services to support the agency's data and voice needs. Systems are monitored continuously to maintain a… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... will lead cross-cutting engagements that concurrently activate multiple customers. These 1-many customer engagements raise brand awareness, capture the voice of… more
- Bloomberg (New York, NY)
- …for our customers and employees alike. Our team comprises several key pillars: sales, service , operations, culture and brand. As a department, we are united by a ... clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship...email, and in-person to ensure the highest quality of service to our clients. If you wish to be… more