- Novo Nordisk Inc. (Boise, ID)
- … experience may be substituted, where appropriate Multiple channel and customer experience preferred Demonstrated ability to deliver effective customer ... A bachelor's degree required Master's degree in business-relevant field preferred Previous experience as a people manager preferred At least 5 years… more
- HomeSafe Alliance (Boise, ID)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... as business needs arise. HomeSafe Alliance seeks a passionate and talented Customer Experience Manager to join their team. This individual will oversee… more
- Michaels (Nampa, ID)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - NAMPA, ID Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- FranklinCovey (Boise, ID)
- …FranklinCovey 4DX Platform client admin or facilitator experience . + Sales or Customer Success Manager experience . Benefits include medical, dental, and ... process **Basic Qualifications** + Associate's degree or greater + 3+ years of experience in a customer success, technical support, or account management role.… more
- R1 RCM (Boise, ID)
- …net patient revenue and cash flows while reducing operating costs and enhancing the patient experience . As our Customer Success Manager (CSM) will serve as ... 20% + Collaborates with other R1 functions: 35% + Document the customer experience in CRM: 5% + Works collaboratively across functions to ensure operational… more
- Fujifilm (Boise, ID)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Under Armour, Inc. (Boise, ID)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Rocket Software (Boise, ID)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Trellix (Boise, ID)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Trellix (Boise, ID)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- Capital One (Boise, ID)
- Strategic Customer Development Manager , Business Cards & Payments (Remote Eligible - MST) **Level:** Manager , Individual Contributor **Supported ... entrepreneurial team that embraces bold ideas, fosters collaborations and delivers great customer experiences. **Business Cards and Payments** is one of the fastest… more
- EDB (Boise, ID)
- …to drive adoption, growth, and retention to your accounts while ensuring a positive customer experience . Your passion as a professional CSM is being a champion ... the US- EST/CST Time Zone Preferred As EDB Principal Customer Success Manager (CSM), you will be...**What your impact will be:** + Deliver a world-class customer experience as a trusted advisor that… more
- Verint Systems, Inc. (Boise, ID)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Western Aircraft (Boise, ID)
- Job Summary The Customer Service Manager (CSM) is focused on managing MRO customers and their accounts from pre-arrival to post-delivery. This individual will be ... read, understand and utilize OEM and vendor maintenance data + Customer Service experience is preferred Other Prerequisites + Pass pre-employment drug screen and… more
- Acosta Group (Boise, ID)
- …and efficient brand promotion strategies and strengthen brand activation based on customer knowledge. + Accountable for the execution of strategic plans for all ... Business plan. + Owns the communication and transfer of knowledge about Customer changes and insights to drive understanding across relevant CROSSMARK positions,… more
- Public Storage (Boise, ID)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of customer … more
- Walgreens (Nampa, ID)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Advantage Solutions (Boise, ID)
- …B2B Sales experience + Demonstrates commitment to meeting or exceeding customer expectations, effectively solicits and responds to the needs of the customer ... **Summary** **Business Development Manager ** At our Company, we grow People, Brands,...sales goals while staying within financial guidelines. + Implement customer headquarter calls and penetrate key positions at retailer… more
- Tractor Supply Company (Middleton, ID)
- …products + Ask for the Sale + Responsible for all selling metrics including customer experience scores + Deliver Legendary Service to our customers and drives ... the Sales team and Team Leaders, ensuring a positive customer shopping experience and performing operational activities...Team Members appropriately throughout the day to ensure Legendary Customer Service. + Assist the Store Manager … more
- Walgreens (Eagle, ID)
- …issues in a timely manner and answers questions to ensure a positive patient experience . + Models and shares customer service best practices with all team ... improves pharmacy financials, manages inventory effectively, and enhances patient experience . Manages pharmacy staff performance and engagement. Ensures the… more
