- Amazon (New York, NY)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Amazon (New York, NY)
- …of Ad CX . Key job responsibilities This role focuses on Prime Video Ad Customer Experience ( CX ), with the following responsibilities: * Establish Ad ... to managing and optimizing supply in order to protect customer experience , maximize revenue opportunities, and drive...pivot tables) - Experience managing teams - Experience communicating results to senior leadership -… more
- Amazon (Edison, NJ)
- …in ways that are rewarding, fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing ... customer orders. In this role on the MSP CX team, you will work directly with operations leaders...used to drive multi-million dollar businesses and reporting to senior leadership * Experience developing and executing/delivering… more
- Sanofi Group (Bridgewater, NJ)
- …As part of the Business and Technology Modernization team, we are looking for a Customer Experience ( CX ) leader who will be in charge of delighting ... and retention. + Prepare and present regular reports on customer experience metrics to senior ...change (essential) + Experience with CRM systems, CX platforms and customer service technologies (essential)… more
- Bristol Myers Squibb (Brooklyn, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... of contact. The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and… more
- Intuit (New York, NY)
- …other insights teams such as Customer Research, Competitive Intelligence, Analytics, CX Voice of Customer , Experience /UX Research, and Support Insights ... guide internal teams on driving business growth. As a Senior Researcher on our Customer Research team,...managing vendors, and collaborating across Mailchimp's Strategy, Marketing, Product, Customer , and CX & Design teams. What… more
- Comcast (New York, NY)
- …genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Business Strategies; Relationship Management; ... areas of success and growth while enhancing a positive customer experience . Monitors the progress of sales;...progress of sales; reviews records and reports provided to senior management; and solicits employee feedback to drive product… more
- CIBC (New York, NY)
- …Hours** 40 **Skills** Business Effectiveness, Business Processes, Communication, Critical Thinking, Customer Experience ( CX ), Leadership, Long Term Planning, ... department, you'll work with an agile and innovative team. Sr . Analyst, Change Initiatives Risk Assessment, you'll facilitate the...are** + **You have a minimum of 6** years experience in Financial Services and Risk Management + **You… more
- Amazon (New York, NY)
- …mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well ... achieve Amazon's Climate Pledge goals. We are seeking a Sr . Continuous Improvement Engineer to join the WW Continuous...analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role… more
- Amazon (New York, NY)
- …Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience ( CX ) quality assurance program. This role is critical in ... services meet the highest standards of quality and user experience before reaching our customers. As Senior ...responsibilities - Manage and optimize daily operations of the customer experience review process. - Coordinate and… more
- Citigroup (New York, NY)
- The CX Analytics Sr Analyst is a...various data sources and tools to monitor the omni-channel customer experience . Assist in the rollout of ... journey based Customer experience . Provides input on the structure of journeys and...Successfully interacts with various levels within the organization, including senior management. Promotes a culture of collaboration and teamwork… more
- Amazon (New York, NY)
- …(2) Raising the high bar for and influencing the enhancement of the end PVC customer experience ( CX ) across our storefront and out-of-app experiences (eg ... build playbooks to scale proven strategy/hypothesis. The successful candidate has customer lifecycle and/or acquisition marketing experience and has demonstrated… more
- PNC (Fairfield, NJ)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience ( CX ), Customer Loyalty, Decision ... opportunity to contribute to the company's success. As a Senior Branch Manager within PNC's Retail Branch organization, you...help them achieve financial well being. Creates a differentiated customer experience , making banking easy in an… more
- CIBC (New York, NY)
- …Hours** 40 **Skills** Analytical Thinking, Business Development, Credit Risk Management, Customer Experience ( CX ), Financial Modeling, Financial Statement ... a core growth avenue for CIBC, having added multiple senior hires over the past two years as the...degree and at least 1 year of relevant work experience ; exposure to S&P Capital IQ, FactSet and /… more
- Amazon (New York, NY)
- …Define the vision and strategy for high impact products that will enhance the customer experience and drive business success with advertisers * Use creativity, ... Principle Product Management - Tech on the PV Ad CX team, you will lead the charge in defining,..., design, and technology required to deliver an advertising experience that is customer -obsessed, non-intrusive and engaging.… more
- Amazon (New York, NY)
- …org teams and it's many global partners. Key job responsibilities * Defining a CX vision for the shopping experience in partnership with your design team, ... If you have a passion for reinventing the shopping experience and you enjoy the thrill of experimentation, optimization,...is a unique product opportunity to develop a new customer -centric roadmap. Today, most product roles at Amazon are… more
- Amazon (New York, NY)
- …on expert knowledge, and the publisher protections necessary to protect the viewing/shopping customer experience . The PRM works closely with ad product owners ... Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including...the right place. Amazon Ads is looking for a Senior Product Release Manager to lead release management globally… more
- J&J Family of Companies (New Brunswick, NJ)
- …Product Manager will have ownership of the following key capabilities: + Customer experience & enablement + Multichannel interaction strategy (web, search, ... manage relationships and influence change in a large complex organization + Certified Customer Experience Professional (CCXP) and highly developed across all … more
- Amazon (New York, NY)
- …org teams and it's many global partners Key job responsibilities * Defining a CX vision for the shopping experience in partnership with your design team, ... is a unique product opportunity to develop a new customer -centric roadmap. We are building a new Product team... experience - Well developed analytical skills and experience setting up CX experiments and analyzing… more
- Amazon (New York, NY)
- …large initiatives across internal/external teams and engineering/science teams to improve the customer experience . The ideal candidate for this role will have ... quality sites across the web. We start with the customer and work backwards in everything we do, including...more selection-a win-win! We are looking for a seasoned Senior Business Marketing Manager to be a large cross-functional… more