- STS Line Maintenance (Chicago, IL)
- …needs of the maintenance operations for our customers and ensures an outstanding experience by providing top-level service. STS Line Maintenance is one of the ... Job Responsibilities: This position reports directly to the Line Maintenance Station Manager and Station Leads. Candidate will work in close partnership with the… more
- Cisco (Chicago, IL)
- …on 02/24/2025 Ideal candidate will work onsite/hybrid in Illinois. What You'll Do As a Customer Experience Manager , you will play a pivotal role in driving ... ensuring their needs are met and that they receive a high-quality customer experience . * Accountable for financials including services revenue and margin and… more
- Publicis Groupe (Chicago, IL)
- …their passion for experimentation, to deliver proactive outcomes a seamless customer experience . In this role, the Manager will own and drive projects from ... guardians of your brand. Under the direction of dynamic leaders with hands-on experience helping disruptor and challenger brands make outsized noise in the market,… more
- R1 RCM (Chicago, IL)
- …net patient revenue and cash flows while reducing operating costs and enhancing the patient experience . As our Customer Success Manager (CSM) will serve as ... 20% + Collaborates with other R1 functions: 35% + Document the customer experience in CRM: 5% + Works collaboratively across functions to ensure operational… more
- Amazon (Oak Lawn, IL)
- …. Preferred Qualifications - 8+ years of customer -facing grocery industry experience . - Current Assistant Manager within Amazon Fresh Stores business line. ... Description We are looking for an experienced Store Manager who can bring Amazon's customer ...to learn new things, and a commitment to the customer and employee experience . Key job responsibilities… more
- Cancer IQ (Chicago, IL)
- …journey maps, identifying key touchpoints and opportunities for engagement to enhance the customer experience with CancerIQ's software. . Create and optimize ... work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you...Genetics, or a related field. . 3-5 years of experience in Customer Success, Account Management, or… more
- MarketSource (Chicago, IL)
- …work closely with teammates, field sales, and customer care to create a superior customer experience . + Work with manager to ensure a consistent and ... effective customer experience , appropriate transaction processing, high customer satisfaction and service levels. + Take independent action implement new… more
- Omnicell (Chicago, IL)
- ** Customer Success Manager ** The Customer ...+ Associates Degree or 3+ years of relevant Omnicell experience . + 3+ years in a Customer Success, ... solutions. **Preferred Qualifications** + Bachelor's Degree + 5 years' experience managing customer or account relationships in...or account relationships in SaaS solutions + 2 years' experience as a business manager in a… more
- Amazon (Chicago, IL)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (Chicago, IL)
- Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer ... product, and digital transformation knowledge including overcoming challenges in customer -facing roles. - Experience with selling consulting/professional… more
- Amazon (Chicago, IL)
- …engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong ... systems with a view of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level… more
- Amazon (Chicago, IL)
- Description As Principal Product Manager of Customer Success Tooling within the AWS Specialists & Partners (ASP) org, you will be responsible for defining and ... with cloud computing platforms and services - Knowledge of customer success operations and methodologies - Experience ...of customer success operations and methodologies - Experience with AI/ML implementation in enterprise tools - Track… more
- ServiceNow, Inc. (Chicago, IL)
- …are seeking a highly motivated, creative, and experienced Senior Product Marketing Manager , Customer Excellence to join ServiceNow's Product and Solutions ... or industry. + Ideally 12+ years of overall relevant experience with 7+ years of product or customer marketing/management focus and 4 years of experience … more
- Amazon (Chicago, IL)
- …customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for helping guide AWS ... experience driving technology initiatives including 2+ years of customer -facing experience delivering technology enabled transformations. . Cross-functional… more
- Nestle (Chicago, IL)
- …the future of health and nutrition for patients and consumers. The Customer Development Manager is responsible for the functional management, leadership ... and Vitamins and supplements is highly preferred. * Prior experience using syndicated data to determine customer ...Prior experience using syndicated data to determine customer needs and establish the most effective pricing and… more
- CADDi (Chicago, IL)
- …Partner with other internal teams to drive customer advocacy and enhance the customer experience Requirements What will a successful CSM bring to the table: ... At CADDi, we're looking for a skilled Customer Success Manager to join our...matching, generous time off, and work/life balance. + In-depth experience in various aspects of customer success,… more
- Keeper Security, Inc. (Chicago, IL)
- …identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with an established client ... are supported and successful! Requirements + 1+ years of experience in Account Management or SaaS Customer ...of experience in Account Management or SaaS Customer Success roles/Sales roles + Strong technical knowledge as… more
- Logitech (Chicago, IL)
- …business-critical technology solutions to our global and strategic customers. The Global Customer Success Manager (CSM) supports our customers as they transition ... skills and experiences to our team:** + **Minimum of 7+ years of experience in customer success, technical account management, or a related role in a dynamic… more
- Wolters Kluwer (Chicago, IL)
- **Hybrid role out of the Chicago, IL office.** Step up as a Manager , Customer Success, where you will manage a team and oversee a department dedicated to ... daily activities align with departmental goals. + Oversee the customer onboarding process, enhancing the overall experience ....the customer onboarding process, enhancing the overall experience . + Analyze customer performance data to… more
- Walgreens (Chicago, IL)
- …is available at www.walgreensbootsalliance.com **Job ID:** 1572004BR **Title:** Functional Manager II Customer Loyalty & Insights **Company Indicator:** ... significant impact on the specified functional area of the Customer Loyalty & Insights work function, and may include...of any bonus plan if applicable, will depend on experience , seniority, geographic location, and other factors permitted by… more
