- R1 RCM (Chicago, IL)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Team Lead , Customer Service , you will help --build new ... promote quality. **Here's what you will experience working as a Team Lead , Customer Service :** + Assist in establishing and implementing departmental… more
- ITW (Lockport, IL)
- …Description:** **Job Description** **ESSENTIAL DUTIES AND RESPONSIBILITIES** + Learn all aspects of Customer Service Team and act as main backup and first line ... with the Warehouse Manager and other departmental heads regarding Customer Service Team matters. + Accurately input...with others in a team environment. + Ability to lead , motivate and develop team members. + Must be… more
- VCA Animal Hospitals (Chicago, IL)
- …pivot around which the hospital operates and is responsible for: * Customer service functions, including: greeting visitors, answering telephones, and guiding ... ** Lead Client Service Representative** We are...** Lead Client Service Representative** We are seeking a Lead...for the practice as we build and maintain each customer 's trust and confidence in our abilities. The CSR… more
- ABM Industries (South Holland, IL)
- …(if applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... Promptly and accurately complete all required paperwork. + Obtain customer signature on all service reports (before...primary responsibilities. + When the Supervisor is present, the lead worker may also be responsible for directing smaller… more
- Avanade Inc. (Chicago, IL)
- …sales support. The BSA specializes in D365 Solutions for Customer Service and provides expertise in lead qualification, opportunity assessment, opportunity ... The ICOE D365 Customer Service Business Solutions Architect (BSA)...customized product demonstrations (POC) * Serve as the Solution lead for new opportunities and support transition into delivery… more
- Amentum (Chicago, IL)
- …briefings/paperwork. + Complete reports as required. + Other duties as assigned by the Customer Service Lead or Regional Manager. + Ensure that all ... as specified in the contract. The ideal candidate will have strong customer service skills, attention to detail, and the ability to coordinate with others… more
- Extra Space Storage (Chicago, IL)
- …to apply: _Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead , Customer Service Team Lead , Customer ... + **Paid Time Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more
- Fifth Third Bank, NA (Chicago, IL)
- …lending regulations governing real estate lending. + Demonstrated leadership, organizational, teamwork, and customer service skills. + Must lead by example ... systems and procedures. + Ensure that MLOs provide a high level of customer service to external customers based on Gallup customer engagement data. Actively… more
- Amazon (Chicago, IL)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Amazon Web Services (AWS) is seeking a Deal Lead for the Strategic Customer Engagements (SCE)...regional sales teams, and related regional and global stakeholders ( Service Teams, Finance, Legal, etc.) *Act as a trusted… more
- ServiceNow, Inc. (Chicago, IL)
- …Area, resulting in clear accountability, consistent service and one face to the customer . This role also carries the lead responsibility for Customer ... to make the world work better for everyone. **About Customer Excellence Group at Service Now** ...and interpersonal skills. + High EQ and ability to lead with positive influence. + Ability to build an… more
- R1 RCM (Chicago, IL)
- …publicly-traded organization with employees throughout the US and international locations. Our Service Delivery Analyst/Ops Lead role will be responsible for ... on contractual KPI and SLA performance across our clients. You will lead by providing strategy, decision support, organization planning and operational leadership to… more
- Acosta Group (Tinley Park, IL)
- **Merchandiser Mandate Retail Service Lead ** **General Information** **Company:** ACO-US **Location:** TINLEY PARK, Illinois, 60477 **Ref #:** 66216 ... Retail Service Merchandiser- Description The Retail Service Lead Merchandiser is responsible for representing...as assigned Qualifications + At least 2 years of Customer Service experience preferred. Prior sales agent,… more
- Fifth Third Bank, NA (Chicago, IL)
- …customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as ... a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business… more
- The ODP Corporation (Highland, IN)
- …preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...information necessary to complete the job. + Skilled in Customer Service and Print Services experience would… more
- IQVIA (Chicago, IL)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- PNC (Chicago, IL)
- …today, and identifying opportunities to refine and innovate against the Credit Card Customer lifecycle. The senior Transformation lead works to define the "what" ... contribute to the company's success. As a Product Manager Lead within PNC's Retail Lending organization, you will be...our roadmap to transform our credit card capabilities and customer experience for our customers. As a senior Transformation… more
- Chess Wizards (Chicago, IL)
- …administration and parents during site visits, gather feedback, and assist with customer service and marketing efforts. + Maintain standard professional ... youngsters? Then you have found the perfect job The Lead Instructor position at Chess Wizards plays a key...best Chess Wizards experience should be for our four customer groups: Kids, Parents, School Administration, and Fellow Colleagues,… more
- The Chicago Lighthouse (Chicago, IL)
- …agent call handling, and provide regular feedback to their manager on improving customer service as the subject matter expert. **KEY RESPONSIBILITIES INCLUDE, ... coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service . Is visible and available to staff to answer questions… more
- UL, LLC (Chicago, IL)
- Portfolio Marketing Lead Horizontal Services Safety and Innovation drives UL Solutions strategy to enhance customer experience and boost sales. Are you ... solve major challenges and improve lives? As the Portfolio Marketing Lead , you will provide strategic marketing direction for international go-to-market… more
- Amazon (Chicago, IL)
- …Qualifications - BA/BS degree required; Masters/MBA preferred - Have 8+ years of customer service & support and/or technical experience in the programmatic ... Description Program enablement lead to improve performance, productivity and experience of...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more