- Astound (Stoneham, MA)
- …astounding possibilities for everyone, everywhere. A Day in the Life of the Business Development Manager I, II, or III A Day in the Life of the Business Development ... Manager : Negotiate new Right of Entry (Access) agreements with...opportunities What You Bring to the Table: 10 years' experience in sales and/or market development within the telecommunications… more
- Daiichi Sankyo, Inc. (Boston, MA)
- …centered around rare diseases and immune disorders. Summary: The Oncology Territory Manager represents Daiichi Sankyo to assigned customers. The Oncology Territory ... Manager represents the assigned product(s), and their approved indications,...and product information, and resources to physicians and other customer stakeholders. Responsibilities:Achieves or exceeds sales objectives through promotion… more
- BioAgilytix (Boston, MA)
- …skillsExperience working in a GxP environment preferredFamiliarity with NetSuiteEducation/ Experience (Project Manager I):Bachelor's degree in life science, ... drug modalities, your career can develop rapidly. You'll gain experience with a variety of challenges all while you...our client services. We are currently seeking a Project Manager I to join our Project Services' teamin Boston… more
- ACROBiosystems Inc. (Boston, MA)
- …cross-functional collaboration and continuous learning. Job Summary The Regional Account Executive/ Manager (Junior to Senior level) role is responsible for leading ... to company growth by developing key accounts, expanding the customer base, and delivering exceptional service. Responsibilities include strategic planning,… more
- Dana-Farber Cancer Institute (Chestnut Hill, MA)
- …environment. * Participates in training new team members as requested Patient Experience : * Delivers outstanding customer service to internal and external ... environment Minimum Job Qualifications: High school diploma, bachelor's degree preferred. Experience working in a customer service setting preferred. Proficiency… more
- Heilind (Wilmington, MA)
- …Prepares exit letters, wage letters, and other HR documentation for HR Manager approval. Assists with sending new hire onboarding packets. Provides audit support ... as a training coordinator and assists with basic training tasks. EDUCATION/ EXPERIENCE : High school diploma required, Associate's degree required, Bachelor's degree… more
- The Hertz Corporation (Boston, MA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Boston, MA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Coinbase (Boston, MA)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Liberty Utilities (Salem, NH)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Capital One (Boston, MA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Boston, MA)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Boston, MA)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Celestica (Boston, MA)
- …- from the drawing board to full-scale production and after-market services. The Customer Program Manager position acts as the primary interface to the ... Processes set up , Communications Mgmt.and performance reporting and planning. The program manager is key team leader for the customer account and coordinates… more
- UKG (Boston, MA)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Boston, MA)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Boston, MA)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Wolters Kluwer (Waltham, MA)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... years direct healthcare experience preferred + 5+ years of experience in SaaS-based customer success, account management, or a related role, with a focus on… more
- Price Chopper (Marlborough, MA)
- …all front end policies and procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all company programs are communicated to ... audit information necessary in accordance with company regulations. Responsible to assist the Customer Service Manager in the maintenance of all Front End… more
- Proofpoint (Boston, MA)
- …issues to completion with little direction, and a passion for ensuring a world class customer experience . **Your Day to Day** + Drive high levels of customer ... growing field services team. The mission of the Senior Customer Success Manager is to ensure that...area or equivalent + 5+ years of related industry experience in professional services, sales engineering, senior support engineering,… more
