- State of Massachusetts (Chelsea, MA)
- …to hire a* Service ** Desk ** Analyst *to join the*End**User** Support **Team*. The Service Desk Analyst is the first point of contact for the ... Support Contact Center. The primary role of the Service Desk Analyst is to...Tier 1 support and infrastructure calls. The Service Desk Analyst will provide… more
- Motion Recruitment Partners (Boston, MA)
- Service Desk Analyst Boston, MA... support user onboarding and offboarding processes. The Service Desk Analyst 's work directly contributes ... Contract $35/hr - $40/hr Our client is seeking a Service Desk Analyst to join...OR two (2) years of experience in an IT support or service desk role.… more
- Robert Half Technology (Boston, MA)
- Description We are seeking a Help Desk Analyst II to become a part of our team in Boston, Massachusetts. In this role, you will be tasked with providing onsite ... support to our key clients across various sectors such...verbal and presentational communication skills to provide excellent customer service and solve analytical problems. Requirements * Proficiency in… more
- Beth Israel Lahey Health (Charlestown, MA)
- …when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated support .** **Diagnose and resolve simple to ... documented solutions and research technical issues to resolution A Service Desk Analyst requires an...related work experience required in 2 plus years of Service Desk /IT Support experience supporting… more
- Evolent (Boston, MA)
- …and/or Microsoft Azure - Application Insights is preferred + JIRA Service Desk ticketing system/Confluence experience is preferred **Technical Requirements:** ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support ** is a highly motivated...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
- State of Massachusetts (Chelsea, MA)
- …events are quickly addressed and an associated incident is logged into the EOTSS Service Desk ticket system * Maintain logged incidents with detailed information ... community outcomes. EOTSS is seeking to hire an*IT Operations Analyst I*to join the Operations Service Group...of EOTSS infrastructure and batch processes utilizing the Operations Service Group tool sets. The incumbent will support… more
- MIT Lincoln Laboratory (Lexington, MA)
- …tools to enhance ITSM processes, such as incident categorization, root cause prediction, and service desk automation. + Partner with technical teams to pilot and ... teams and business stakeholders to deliver optimized workflows, actionable analytics, and enhanced service delivery. The Senior Business Analyst will be part of… more
- Parker Hannifin Corporation (Woburn, MA)
- …Responsibilities: + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + Responsible for direct ... Save JobJob Saved Position Summary The Digital & IT Analyst will support the Chomerics Division US...discipline required + 2+ years of experience in a support or service role, actively interacting with… more
- Sevita (Boston, MA)
- …the project tools + Support production applications by responding to service desk assignments, tracking problems/issues, and following up with customers + ... lives of the individuals it serves? As the Senior Analyst for Applications Programming, you are responsible for new...initiatives and enhancements to new and existing systems and support ; as well as acting as technical project lead.… more
- Prime Therapeutics (Boston, MA)
- …and drives every decision we make. **Job Posting Title** Senior Compliance Analyst (Interpretation and Advising) - Remote **Job Description** The Senior Compliance ... Analyst assists in the implementation of Prime's compliance programs...to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the… more
- Tufts Medicine (Burlington, MA)
- …support rotation, troubleshooting and resolving system issues escalated by the Help Desk . 17. Collaborate with vendor support personnel to research and ... to 10% travel may be required. This position will support Epic Patient Experience Applications - in designing Epic...issues in a timely fashion. 15. Provide excellent customer service : communicate in a friendly and professional manner, empathize… more
- CACI International (Jamaica Plain, MA)
- …+ Data Engineer + Database Engineer + Developer + DevSecOps Developer + Enterprise Service Desk Specialist + Functional Analyst + Marketing Manager + ... + Google Cloud Engineer + Business Analysts + Business Relationship Manager + Configuration Relationship Analyst + CyberSecurity Analyst + Cybersecurity Engineer… more
- BHI Energy (Weymouth, MA)
- …BHI Energy BHI Energy is a broad umbrella organization with a complete service offering that covers all facets of Power Generation through the entire Electrical ... on multiple end markets, united by our level of service and quality, our unique partnership approach to our...our internal culture of how we interact with and support each other. To learn more about us, go… more
- ThermoFisher Scientific (Cambridge, MA)
- …clear and efficient communication. + Participate in the Service Desk function to address and resolve user-related support calls. + ... Experience Requirement: 6 years of experience as a Database Administrator, Technical Analyst or a related occupation. Required knowledge or experience with: +… more