- Hologic (Marlborough, MA)
- Sr Director , Service Marketing and Customer Success United States Marlborough, MA, United States San Diego, CA, United States Denver, CO, United States As a ... an all-inclusive customer success and customer excellence organization. The Senior Director will...build a customer QBR (Quarterly Business Review) program . The appointed Senior Director will partner… more
- Quadient (Boston, MA)
- …Director ** **Based in: Boston MA, USA / Hybrid** **Reporting to: SVP Global Customer Success , Digital** **Your role in our Future** The **Payments Customer ... is a key leadership role responsible for aligning our payment solutions with customer needs, driving customer success , and identifying growth opportunities.… more
- Lionbridge Technologies (Boston, MA)
- **AI Program Director ** The AI Program Director functions as a Customer - facing, results-driven, and innovative AI leader. The role will have ... relationships for AI services and offerings. The AI Program Director will also lead internal AI...the primary communication link and escalation path across assigned customer program (s) + Manage program … more
- Verint Systems, Inc. (Boston, MA)
- …at www.verint.com . **Overview of Job Function:** Verint's Customer 360 Senior Director leads our customer -led growth program . This strategic program ... key strategic accounts. The Customer 360 Senior Director provides strategic guidance and program management...+ Establish and implement cross-functional processes to support the success of the customer 360 program… more
- Suffolk University (Boston, MA)
- Assistant Director of Career Education System and Program Administration Staff Exempt Boston, Massachusetts Apply Description Note: To be considered for this ... submit a cover letter with your resume. The Assistant Director of Career Education System and Program ...Skilled in extracting actionable insights to track progress, measure success , and inform decision-making. Strong ability to interpret and… more
- ThermoFisher Scientific (Waltham, MA)
- … experience, driving business growth and market leadership. **Position Summary:** As the Director for Cross Divisional Program Integration, you will lead the ... company objectives and needs of our customers + Define program scope, goals, and success criteria, and...customer needs to guide decision-making and shape the program 's direction. + Conduct market analysis, competitive assessments, and… more
- Sunrise Senior Living (Burlington, MA)
- …**Executive Director ** is responsible for overall leadership, management, and success of their community. These responsibilities include but are not limited to ... & services to seniors better than anyone. The Executive Director is expected to create, in alignment with our...the organization's vision and values. + Communicates a clear, customer focused vision, based upon a Resident Centered Model… more
- State of Massachusetts (Boston, MA)
- …systems as well as research and actuarial services for the Unemployment Insurance (UI) Program . The Deputy Director , along with the Chief Economist and the ... and requests to supervisors/managers for securing adequate resources for meeting all program , contract, and agreed upon customer requests. Identify and secure… more
- CVS Health (Boston, MA)
- …and deliver solutions to make health care more personal, convenient and affordable. Our Customer Success and Growth Organization is at the heart of our member, ... patient, and customer experiences as we have a unique focus on...consumers, and convert CVS consumers to shoppers. As a Director of Measurement Product, you will function as product… more
- ConvaTec (Lexington, MA)
- …Global Marketing Team, leading, planning and executing consumer strategies including patient program excellence and overall customer experience that is built and ... on our journey to #ForeverCaring as a Global Senior Director Patient and Community Engagement, and you'll do the...into business growth opportunities. + Proven track record of success launching and scaling customer programs globally… more
- CBRE (Boston, MA)
- …clients and relays information to stakeholders in order to provide an excellent customer service experience. Partners with the Sr. Director of Location ... Location Analytics, Director Job ID 189822 Posted 20-Jan-2025 Service line...will be an excellent people manager and communicator, collaborative, customer service oriented, comfortable presenting in meetings, and enthusiastic… more
- Hilton (Boston, MA)
- …\(https://www\.hilton\.com/en/hotels/bossrhh\-hilton\-boston\-park\-plaza/\) is searching for a talented **Assistant Director of Banquets** \! This property is ... programs and benefits such as: + Go Hilton travel program : 100 nights of discounted travel + Access to...employment **What will I be doing?** As an Assistant Director of Banquets, you would be responsible for assisting… more
- GovCIO (Boston, MA)
- …specifications, operating budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading program review ... $225,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5707/ program - director -%28remote%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5707_ **Category**… more
- Suffolk University (Boston, MA)
- Associate Director of Annual Giving Staff Exempt Boston, Massachusetts Apply Description Suffolk University, founded in 1906, has a growing alumni population of over ... ,000. The Division of Advancement has achieved significant fundraising success in the past seve ral years and has...and alumni and donor engagement goals. Reporting to the Director of A nnual Giving, the Associate Director… more
- CBRE (Boston, MA)
- Business Development Senior Director , Enterprise Occupier Solutions Job ID 208590 Posted 28-Feb-2025 Service line GWS Segment Role type Full-time Areas of Interest ... States of America **The client-facing title for this role is Senior Managing Director , Business Development** We are seeking a Senior Director , Business… more
- C&W Services (Cambridge, MA)
- …over year improvement of client satisfaction scores (eg, Net Promoter Score (NPS), Customer Insight Program (CIP), Customer Satisfaction (CSAT)). + ... **Job Title** Senior Director , Client Services **Job Description Summary** The Sr....to meet/exceed client expectations + Identify opportunities for innovation, program development, and process enhancements. + Ensure alignment with… more
- Forrester (Cambridge, MA)
- …who come together to do what's right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive ... focuses on US civilian government departments and agencies. The Account Director builds relationships, drives client satisfaction, focuses on selling additional… more
- Rocket Software (Boston, MA)
- …of our customer needs and business objectives. The Product Management Director collaborates with stakeholders across a variety of functions such as Marketing and ... truly BELIEVE in what they're doing!** **Job Description Summary:** The Director , Product Management is responsible for spearheading the development and lifecycle… more
- Trellix (Boston, MA)
- **_Job Title:_** Director , Demand Generation **About Skyhigh Security:** Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security ... from your work environment to reach your potential. From our employee recognition program , to our 'Blast Talks' learning series, and team celebrations (we love to… more
- Highmark Health (Boston, MA)
- …and programs, develop and execute evaluation frameworks to determine program effectiveness, develop policy and advocacy strategies that facilitate stakeholders' ... impact on health. Establish metrics and evaluation methods to assess program effectiveness and adapt strategies accordingly. + Develop analytical frameworks,… more