- Ford Motor Company (Boston, MA)
- …skills to drive evidence-based, timely decision making. **In this position ** The California Reacquired Vehicles (RAV) Escalation Manager is the Ford ... Lincoln customers/ California Operations/and CRC buyback review/approval Operations. The California RAV Escalation Manager is also the primary lead for… more
- Acxiom (Boston, MA)
- As a Sr. Technical IT Project Manager at Acxiom, you will manage the development and execution of medium to large, complex, multi-phased projects within the ... issues (eg, effectively navigates a matrixed organization and follows project escalation path); ensure timely delivery of accurate, complete, and concise project… more
- Wells Fargo (Boston, MA)
- …Wells Fargo is seeking a Commercial Real Estate ("CRE") Lead Transaction Manager to assume end-to-end accountability of transaction execution and success of CRE ... to train junior team members regarding various aspects of the Transaction Manager function + Experience managing the most complex transactions and clients New… more
- Harvard University (Cambridge, MA)
- …point of escalation for sensitive member calls that require a manager , and effectively responds to inquiries. + Maintains all required disclosures, FAQs, terms ... Department Office Location:USA - MA - Cambridge Business Title:Assistant Manager , Card ServicesSub-Unit: Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :054Time Status:Full-time Union:55… more
- Jabra (Lowell, MA)
- **Job Description: National Account Manager ** Individual contributor tasked with delivering results that make a significant contribution to annual sales objectives ... account plans, excellent account and territory management. Resolves day-to-day issues/ escalation points. **Key Responsibilities:** - Typically reports to Global… more
- ServiceNow, Inc. (Waltham, MA)
- It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ... a focus on Customer Retention & Resolution, you will play an escalation le in maintaining and enhancing customer relationships. Your team's primary responsibility… more
- GRAIL (Boston, MA)
- …one of medicine's greatest challenges. GRAIL is headquartered in Menlo Park, California , with locations in Washington, DC, North Carolina, and the United Kingdom. ... For more information, please visit grail.com . GRAIL is seeking a Partner Enablement Manager to become part of the Market Access team. The individual in this role… more
- Western Digital (Boston, MA)
- …and Patent legal functions, working alongside senior attorneys and program manager for the strategic development of Western Digital's worldwide IP portfolios. ... The position reports to the Company's Senior Program Manager responsible for global Trademark prosecution. **ESSENTIAL DUTIES AND RESPONSIBILITIES** **Trademark… more
- Highmark Health (Boston, MA)
- …SME for the team they are assigned. This role will support being an escalation point for the production team members, ensuring appropriate level of support to ensure ... to perform a certain level of production each month, as determined by the manager to ensure compliance with DLP changes. This role will be required to support… more
- PNC (Boston, MA)
- …on a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. The Sales & Support Administrator (SSA) is the trusted partner to ... teams or service partners and may act as an escalation point for complex client implementation and servicing issues....disability, veteran status, or other categories protected by law. ** California Residents** Refer to the California Consumer… more
- Pearson (Boston, MA)
- …work on other ExamDeveloper development efforts. You will partner with the Product Manager to bring their vision to reality and work alongside the Architect, Project ... Manager , and Business Analyst. ExamDeveloper's primary tech stack is...Participate in release deployment activities and a rotating on-call escalation system during non-business hours. **Required Education and Experience:**… more
- Elevance Health (Woburn, MA)
- …be responsible for screening, assessing, training, and providing telephonic intervention/de- escalation for helpline callers using established protocols to determine ... Strategy. Unless specified as primarily virtual by the hiring manager , associates are required to work at an Elevance...laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance… more
- Live Nation (Boston, MA)
- …good flow and avoid crowding + Prevent and resolve altercations among guests using de- escalation tactics . When required, assist with the removal of guests from the ... training + Experience using metal detection equipment + Crowd Manager certification + AED/CPR certification Physical Demands/Working Environment: + Working… more
- United Therapeutics (Boston, MA)
- …and Vendor Management: Act as the main point of contact and functional manager for day-to-day questions or issue escalation regarding PM case handling ... California , US residents click here (https://www.unither.com/docs/UNITHER%20Applicant%20Notice%20-%20%2812-22-23%29%20Final%202.15.24%20Combined%20EN%20and%20French.pdf#page=9) . **The… more
- Harvard University (Cambridge, MA)
- 67423BRAuto req ID:67423BRJob Code:384061 IT Manager Department Office Location:USA - MA - Cambridge Business Title:Senior Director, Network ServicesSub-Unit: Salary ... as Zoom Phone or Microsoft Teams Phone. + Availability for operational escalation and crisis management. + Exceptional strategic planning and communication skills.… more