- State of Massachusetts (Boston, MA)
- …**Department of Workforce Development* **Title:** * Manager of Customer Engagement and Experience * **Location:** *Massachusetts-Boston-100 ... Manager of Customer Engagement ,...1. Otherduties asassigned Knowledge, Skills, and Abilities Public Sector Customer Service: Experience providing direct customer … more
- Verint Systems, Inc. (Boston, MA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to improve the ... intelligence of their sales and service agents. The Senior Customer Enablement Manager will work cross-departmentally to...client management experience + 3-5 years of Customer Success/ Engagement experience at SaaS… more
- Dodge Construction Network (Boston, MA)
- Customer Engagement Manager Location: Remote, United States, United States **Description** TheCustomerEngagementManageris a key member of our Go to Market ... realize value through their partnership with Dodge. TheCustomerEngagementManagersupports the customer experience through proactive outreach and solution-oriented… more
- TEKsystems (Boston, MA)
- …outcomes throughout the engagement In this Salesforce-focused role, an Engagement Manager II is expected to have the experience and background to perform ... you've been searching for? We're looking for a Salesforce Engagement Manager II to join our team...the Value Streams defined at the onset of the engagement o Ensure customer reference-ability and support… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Senior Product Manager , Account Engagement Marketing, US Rare Diseases **Location:** Cambridge, MA **About the Job** We are seeking a dynamic and ... Product Manager ** to lead **congress strategy, execution, and KOL engagement ** across Sanofi's US 1Rare Disease organization. Our best-in-class rare disease… more
- Broadcom (Burlington, MA)
- …please Sign-In before you apply.** **Job Description:** The Technical Consulting Engagement Manager is primarily responsible for building and maintaining ... successful project outcomes and client retention. Key responsibilities of the Engagement Manager : + **Client Relationship Management:** Establish and nurture… more
- Dell Technologies (Hopkinton, MA)
- **ServiceNow Engagement Manager - Onsite** From commercial contracts to privacy and cyber security, IP to ethical practices - Legal teams at Dell Technologies ... of legal practices and the promotion of self-service. Join us as a **ServiceNow Engagement Manager ** on our **Legal Operations** team in **Hopkinton, Mass or… more
- Sharecare (Boston, MA)
- …from 8am - 4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager , the Program Engagement Representative has the primary ... courses. + College course work is desirable. + A minimum of three years' experience in the customer service and sales driven environment and/or customer… more
- Capgemini (Boston, MA)
- **Job description** **:** + Managing the whole engagement with customer involving Capgemini & Partner + Build, Execute and Manage project plans + Coordinating ... transformation projects + Highly skilled with 7 years of experience in planning and project management + Excellent oral...communication skills + Minimum of 5 - 7 years experience with contact center projects + Skilled in making… more
- Forrester (Cambridge, MA)
- …of Forrester's customer success organization, the Customer Success Manager is responsible for the engagement value delivered to Forrester's largest ... clients. The successful candidate will orchestrate the customer journey through proactive engagement strategies and...in their partnership with Forrester. Monitoring the health of customer relationships, the Customer Success Manager… more
- Nutanix (Boston, MA)
- … engagement and managing advisory programs. + Demonstrated leadership experience in building and executing customer -facing initiatives, with a focus ... of Customer Advisory, you'll lead high-impact customer engagement initiatives, including our Executive Advisory...learn, adapt, and seek innovative ways to enhance the customer experience . + Strong project management skills… more
- Bright Horizons (Newton, MA)
- **Primary Purpose** The Senior Customer Experience Marketing Manager will focus on the company's personalization efforts. This role will be responsible for ... developing and executing personalized experiences that drive customer engagement , retention, and growth and will...a related field - Required + 6 years of experience creating personalization strategies with a focus on email… more
- CACI International (Jamaica Plain, MA)
- Sr. Customer Experience Manager Job...applications and their mission owners, as well as lead engagement efforts across the Department of the Air Force ... Type of Travel: Continental US * * * CACI is seeking a Senior Customer Experience Manager for our US Air Force Cloud One Enterprise Application Modernization… more
- Cornerstone onDemand (Boston, MA)
- …of experience in Digital Customer Success, Value Engineering, or Customer Experience roles within technology or Saas industry. + Strong analytical skills ... We are looking for a **Senior Customer Success Manager ** to drive ...data, product usage trends, and performance metrics to drive engagement strategies. + Project management experience and… more
- Magnus Veracross (Wakefield, MA)
- …communication and engagement strategy for our customers, considering an optimal customer experience within the Veracross portfolio of products. This position ... students and teachers. ROLE DESCRIPTION We're seeking a Senior Customer Marketing Manager to take our growth... Experience team to optimize initiatives that foster customer engagement and drives advocacy, referrals, and… more
- Dodge Construction Network (Boston, MA)
- …**renewal** .The Customer Success Managersupports the end-to-end customer experience through proactive outreach and solution-oriented approaches ... Customer Success Manager Location: Remote, United...data, best practices, and insights to customers to improvethe customer experience andretention. This is a full-time… more
- Trellix (Boston, MA)
- …on risk mitigation or escalate as needed. **About You:** + 8+ years of customer engagement and account management experience in a Cybersecurity/SaaS ... **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix,...for our customers with a focus on transformation and engagement to promote a successful experience with… more
- Amazon (Boston, MA)
- …standards across the enterprise IT landscape. - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer … more
- Verint Systems, Inc. (Boston, MA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... at www.verint.com . **Overview of Job Function:** The Associate Customer Success Manager (CSM) serves as a... experience + Minimum of 0-3 years of experience in a customer -facing role focused on… more
- S&P Global (Boston, MA)
- …This team will develop and execute data driven processes to deliver world class customer experience . Your role may focus on migration, onboarding or global ... global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement ,… more