- Quadient (Boston, MA)
- …secure and sustainable business connections through digital and physical channels . ** Director , Customer Success Operations, Digital** **Based in: Boston ... SVP Global Customer Success , Digital** **Your role in our Future** The Director of Customer Success Operations will play a crucial role in empowering… more
- South Middlesex Opportunity Council (Framingham, MA)
- …assurance and compliance expectations. + In partnership with SMOC's CBO and Director of Operational Compliance, coordinate EFA program compliance tracking in ... for conformity to funding source policies, rules and regulations. + Partner with program compliance director to generate/update program guides and processes.… more
- Harvard University (Cambridge, MA)
- …on environmental health and safety compliance, effective "green" cleaning procedures and customer service skills. Provides support to the Director in managing ... and merit increase recommendations for exempt staff and presents recommendations to Director . + Optimizes customer feedback systems and measurement reports using… more
- Harvard University (Cambridge, MA)
- …and customer service skills. Provides support to the Senior Director in managing and/or maintaining certification processes, eg, safety trainings, etc. + ... services. Negotiates, prepares, and manages measurable service agreements to ensure customer satisfaction and departmental success . Adheres to Customer… more
- Bear Mountain Health Care (Boston, MA)
- …times, to adequately meet the needs of the resident. + Assist the Maintenance Director in developing a preventive maintenance program for maintaining the nursing ... facility located in Mattapan, is currently seeking Passionate, Enthusiastic Assistant Director of Nursing/Infection Control Nurse to join our well established team.… more
- Manulife (Boston, MA)
- The Director of AI Delivery and Program Management, reporting to the US Insurance Head of AI/Advanced Analytics, is a program -focused professional dedicated ... architects, and vendor SMEs across a global, distributed environment. + Demonstrated success in effectively monitoring and reporting program updates, risks, and… more
- Sunrise Senior Living (Burlington, MA)
- …The Executive Director is responsible for overall leadership, management, and success of their community. These responsibilities include but are not limited to ... & services to seniors better than anyone. The Executive Director is expected to create, in alignment with our...the organization's vision and values. + Communicates a clear, customer focused vision, based upon a Resident Centered Model… more
- CVS Health (Boston, MA)
- …and deliver solutions to make health care more personal, convenient and affordable. Our Customer Success and Growth Organization is at the heart of our member, ... patient, and customer experiences as we have a unique focus on...consumers, and convert CVS consumers to shoppers. As a Director of Measurement Product, you will function as product… more
- Acxiom (Boston, MA)
- …expertise, and operational acumen to drive business results and foster client success . **Responsibilities** + Lead the program management of multi-functional, ... large-scale cloud modernization projects, covering program planning, solution delivery, tracking and reporting, and risk and mitigation planning. + Define and… more
- Boston University (Boston, MA)
- About the Role Boston University Student Financial Services seeks an Associate Director of Outreach. This position works with the Associate Director of ... of Student Financial Services in administering a holistic financial aid program , which supports the recruitment and retention efforts of the Medical Campus… more
- State of Massachusetts (Woburn, MA)
- …customer service, including the ability to see the Child Support Services Program from the customer 's perspective, understand his/her needs, forecast how ... and municipal finance laws in ways that are innovative, customer -focused and transparent. *Division Overview** * The mission of...child support and health insurance orders. Much of our success depends on collaborations with a wide variety of… more
- CBRE (Boston, MA)
- …clients and relays information to stakeholders in order to provide an excellent customer service experience. Partners with the Sr. Director of Location ... Location Analytics, Director Job ID 189822 Posted 11-Dec-2024 Service line...will be an excellent people manager and communicator, collaborative, customer service oriented, comfortable presenting in meetings, and enthusiastic… more
- Federal Reserve Bank (Boston, MA)
- …and defining the customer and ecosystem value proposition. The Product Strategy Director will be a subject matter expert on features and functionality of the ... **Company** Federal Reserve Bank of Boston FedNow Director Product Strategy Federal Reserve Financial Services (FRFS)...quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create… more
- State of Massachusetts (Boston, MA)
- …of the roll out). * Develops tracking and information-gathering processes to evaluate program success . * Provides updates to the DDS Commissioner, Deputy ... with intellectual and developmental disabilities. Join us as the Director of Client Assessment Systems at the Department of...have the opportunity to develop, manage, and oversee the program and policies of the newly procured assessment tool,… more
- Bright Horizons (Newton, MA)
- …across the country. The focus of this position will be to provide excellence in customer service resulting in client success and retention as well as the ability ... The **Client Relations Managing Senior Director ** will effectively manage ongoing relationships with Healthcare employer-sponsored contracts… more
- Suffolk University (Boston, MA)
- Associate Director of Annual Giving Staff Exempt Boston, Massachusetts Apply Description Suffolk University, founded in 1906, has a growing alumni population of over ... ,000. The Division of Advancement has achieved significant fundraising success in the past seve ral years and has...and alumni and donor engagement goals. Reporting to the Director of A nnual Giving, the Associate Director… more
- ARAMARK (Boston, MA)
- **Job Description** ** Director of Business Development ? Healthcare +** Join Aramark Healthcare+, where we deliver customized food services, environmental services, ... named one of Modern Healthcare?s 2024 Best Places to Work in Healthcare. The Director of Business Development is a highly visible, entrepreneurial role and a key… more
- J&J Family of Companies (Boston, MA)
- …Systems Inc. Strategic Customer Group is recruiting for a Strategic Market Director (SMD), National Accounts. This is a field-based role; residing in the United ... Strategic Market Director (SMD), National Accounts (Kaiser) - Johnson &...Johnson Health Care Systems Inc. provides account management and customer support services to key health care customers, including… more
- Medtronic (Boston, MA)
- …across district teams ensuring collaboration across DBS Sales to leverage key customer relationships. The Director is responsible for coaching and development ... in the Life** At Medtronic, the Regional DBS Sales Director provides strategic leadership and sales direction to meet...in the ability to lead and drive their business success . + Provide coaching and performance evaluations for direct… more
- Hilton (Boston, MA)
- …that propels Hilton's sales, revenue management, call center, and analytics functions\! As Director of Leisure Sales you will support these areas which are at the ... Waldorf Astoria Los Cabos Pedregal team reporting to the Director of Sales, you will focus your efforts on...programs and benefits such as: + Go Hilton travel program : 100 nights of discounted travel with room rates… more