- SHI (Boston, MA)
- …JavaScript and web software design principals and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, ... The Sr . ServiceNow Developer will join the IT & Software Asset Management (ITAM) Team...enhance the usability of the ServiceNow Platform. + The Senior ServiceNow Developer will complete all work within agreed… more
- Humana (Boston, MA)
- …3-5 years of Major Incident Management experience. + Strong background in IT Service Management (ITSM) practices, including Incident, Problem, and Change ... caring community and help us put health first** The Senior Problem, Incident, and Event Management Engineer...Preferred Skills + ITIL Certification. + Experience implementing Incident Management methodologies within a Fortune 100 IT … more
- CACI International (Jamaica Plain, MA)
- …management in large organizations. + Certifications in project management (PMP) or IT service management (ITIL). + Prior experience working with US ... Sr . Customer Experience Manager Job Category: Information Technology...field. + 8+ years of experience in customer relationship management , preferably in IT or government sectors.… more
- Beth Israel Lahey Health (Charlestown, MA)
- …all calls, emails, work orders or alerts by creating an incident/request using the IT Service Management Suite provided in an effective manner; maintaining ... BILH entities and its affiliates. Using the Information Technology Service Management suite provided Tier 1 support...and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that… more
- CACI International (Jamaica Plain, MA)
- …Data Analytics, or related field. . Certifications in project management (PMP) or IT service management (ITIL). . Experience with cloud cost ... . Develop and present performance reports to stakeholders, including senior leadership and government clients. . Lead efforts in...related field. . 8+ years of experience in performance management , preferably in IT or cloud environments.… more
- Prime Therapeutics (Boston, MA)
- …of that. It fuels our passion and drives every decision we make. **Job Posting Title** Sr . IT Systems Analyst - Power Apps - Remote **Job Description** **We are ... hiring a Sr . IT Systems Analyst - Power Apps....responsible for providing work direction and guidance to less senior members of the Systems Analyst IT … more
- Evolent (Boston, MA)
- …with cross-functional teams, including IT , business stakeholders, and third-party vendors. + ** IT Service Management :** Familiarity with IT ... technologies, including PBX, ACD, IVR, CTI, Dialer Campaigns, Surveys, Fax, and Workforce Management systems. + **Collaboration with IT :** Work alongside the … more
- Children's Hospital Boston (Boston, MA)
- 79276BRJob Posting Title: Sr . Director, IT Affiliate Operations & SupportDepartment:Information Services-Customer ServiceAutoReqId:79276BRStatus:Full-TimeStandard ... Hours per Week:40 Job Posting Category:Information TechnologyJob Posting Description: The Senior Director, IT Affiliate Operations & Support will report to the… more
- ManpowerGroup (Cambridge, MA)
- Role IT Controls Sr Manager (SOX) Type Fulltime...continues to shift online. **What you'll do:** + The Senior Manager, IT Controls is a hybrid role ... a position of leadership to include team development and management . + Expert level IT audit program...IAM roles and trust principals, CloudTrail, CloudWatch, Elastic Kubernetes Service + Experience with Okta or other SaaS identity… more
- Needham Bank (Needham, MA)
- Job Descriptions: Manage and maintain Needham Bank Vendor Management , Procurement and IT administrative functions. Coordinating and completing vendor due ... third-party vendors. ESSENTIAL DUTIES & RESPONSIBILITIES + Overall responsibility for IT vendor management program, ensuring compliance with FFIEC regulations… more
- Ensono (Boston, MA)
- …status reports for implemented IT service changes to senior management . ** IT Service Management (ITSM):** 1. Conduct framework setup ... will include incident management , service change management , and IT service management , ensuring the smooth operation of IT services and… more
- GovCIO (Boston, MA)
- …and hands-on expertise in deploying and maintaining ServiceNow applications to support various IT service management (ITSM) and business process automation ... **Overview** GovCIO is currently looking for a Senior ServiceNow Engineer for our client.The position is...to ServiceNow. + Knowledge of ITIL, COBIT, and other IT service management frameworks. +… more
- Hologic (Marlborough, MA)
- Sr Director, Service Marketing and Customer...vital support across the world to our customers. The Senior Director of Global Service Marketing and ... will take a strategic leadership position, guiding the global service marketing team and working closely with senior...divisions, including but not limited to R&D, Business Development, IT , Service Sales, Global Services, Pricing, and… more
- Evident Scientific (Waltham, MA)
- …role closely collaborates with our Sales Team, Regional Marketing, and Global Product Management team. The Sr . Product Marketing Manager is responsible for ... Sr ., Manager - Product Marketing (Material Science) Job...is a critical role within the Evident Global Product Management & Marketing (PMM) organization. Reporting to the Director,… more
- Amazon (Westborough, MA)
- …written communication skills in English. - Understanding of Robotic, Automation, Construction, IT , MHE infrastructure infrastructure and service concepts. - Site ... products' lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise the bar… more
- CBRE (Boston, MA)
- Business Systems Sr Analyst Job ID 212061 Posted 24-Mar-2025 Service line GWS Segment Role type Full-time Areas of Interest Digital & Technology/Information ... Explain sophisticated information to others in straightforward situations. + Handle service requests submitted through internal ticketing management systems… more
- MIT Lincoln Laboratory (Lexington, MA)
- … service delivery. The Senior Business Analyst will be part of the IT Service Management (ITSM) team within Client Services, focusing on gathering and ... Position Description The Senior Business Analyst plays a critical role in driving the success of IT Service Management (ITSM) by leveraging data-driven… more
- Prime Therapeutics (Boston, MA)
- …that. It fuels our passion and drives every decision we make. **Job Posting Title** Sr . Solution Strategist - Remote **Job Description** **We are looking for a two ... Sr . Solution Strategists to be part of our JUDI...Eligibility and Claims within our Strategic Solutions team.** The Senior Solution Strategist is responsible for partnering with cross-functional… more
- Insight Global (Boston, MA)
- …ours is looking for Remote Dayforce BSA to join their growing company! We are seeking this Sr BSA r to help grow and manage the IT HR Technology within this ... close-knit remote team. The IT HR Product Manager is responsible for the implementation...planning process. The ideal candidate will efficiently consult with senior leaders and stakeholders to identify strategic technology needs,… more
- CGI Technologies and Solutions, Inc. (Canton, MA)
- …resources, and budget requirements for cybersecurity initiatives. * Communicate regularly with senior management and other stakeholders about project status and ... ** Sr . Cyber Security Project Manager** **Category:** Business Consulting,...be part of a team committed to providing outstanding service and support to our clients across multiple industries… more