- Amazon (Westborough, MA)
- Description In the Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) organization, we have the unique role and privilege to work backwards ... You must be comfortable representing Amazon in meetings with senior executive teams from top selling partners. * You...strategies. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- Amazon (Westborough, MA)
- …on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr . Ops Engineer Deployment & Ramp, ... newly constructed sites and operational fulfillment centers. As a Sr . Ops Engineer, your primary role is to own...status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- Amazon (Westborough, MA)
- …are aligned on program status About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients... experience + 3-5 years of client management experience + 3-5 years of Customer Success/Engagement… more
- Amazon (Westborough, MA)
- …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Amazon (Westborough, MA)
- …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description As a Sr . Operations Engineer, you will lead and manage...Brownfield and Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... customer value, then operationalize and optimize the end-to-end customer experience . The role will collaborate with...at working with all levels within the organization, including senior leaders, to drive change + Proven ability to… more
- Bristol Myers Squibb (Cambridge, MA)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...care resources. Other perks like tuition reimbursement and a recognition program. If you come across a role that… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... cloud-based products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... experience . + Experience in software or technology sector, ideally in customer experience and/or contact center technology space. + Experience with… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... to team meetings. + Assist maintenance of analyst relations contact database. + Assist Sr . AR Manager with vendor rating / customer references sourcing program.… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... develop strategies to maximize selling opportunities. + Uncover and qualify ideal customer profile prospects. + Account mapping and contact acquisition to ensure we… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts...+ Bachelor's degree in marketing, technology, business, or equivalent experience + Minimum of 15+ years of overall … more
- Bristol Myers Squibb (Boston, MA)
- …Collaboration** + Proactively collaborates with other field teams to ensure the best Customer Experience ( Cx ) for HCPs. + Gathers and shares ... To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience through deeper scientific dialogue on and consistent with label,… more
- Celestica (Boston, MA)
- …rapid business growth in a dynamic environment. This individual contributor reports to the Customer Experience ( CX ) organization and will be empowered and ... languages like Python/Go is a major plus + Must have direct customer interface experience + Must have experience is writing technical documentation (eg)… more
- CIBC (Boston, MA)
- …**Employment Type** Regular **Weekly Hours** 40 **Skills** Business Development, Client Service, Customer Experience ( CX ), Ensure Compliance, Group Problem ... visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** As a Senior Wealth Strategist, you are responsible for supporting and working… more
- Bright Horizons (Newton, MA)
- …+ **Develop and Implement CX Strategy:** Design and execute a customer experience strategy that aligns with the company's goals and objectives. ... key performance indicators (KPIs) related to customer experience . Provide regular reports and updates to senior... experience . Provide regular reports and updates to senior management on the effectiveness of CX … more
- Citizens (Westwood, MA)
- …expenses and participate in budget workshops to enhance process efficiency. Customer Experience & User Insights + Work with CX /UX research teams to design ... Description The Senior Marketing Partner is an experienced marketer who...on the strategy and campaign goals while keeping the customer experience in the forefront. + Partner… more
- Amazon (Westborough, MA)
- …mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well ... achieve Amazon's Climate Pledge goals. We are seeking a Sr . Continuous Improvement Engineer to join the WW Continuous...analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role… more