- Sanofi Group (Cambridge, MA)
- …the Job** We are seeking a skilled CRM Reporting Analyst to join our Patient Support Services team, playing a critical role in optimizing and enhancing ... **Job title:** _Patient Support Services - CRM ...grooming sessions, sprint planning, and executing UAT scripts. + Support PSS data management strategy in the… more
- Sanofi Group (Cambridge, MA)
- …and deliver ad hoc reports from available tools - direct exports from the dashboards, CRM ( Customer Relationship Management ) extracts, or tailored lists ... some of the highest unmet needs. The Associate Director, Patient Support Services Analytics &...tool. Defects are escalated appropriately to the iCare Connect ( CRM ) team and/or data management team. +… more
- Cardinal Health (Boston, MA)
- …executive presence, facilitation, and stakeholder management skills. . Experience with CRM platforms like Salesforce, patient support technologies, or ... moment. **Responsibilities** . Design and execute enterprise-level change strategies that support transformation across patient services , pharmacy… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …drive both efficiency and innovation. You will partner cross-functionally across Consumer, HCP, Patient Support Services and other cross-functional teams to ... Expertise in designing end-to-end patient experiences across digital, media, and patient support ecosystems. + People management experience **Takeda… more
- Deloitte (Boston, MA)
- …Owners, Designers, Developers, Architects) through the implementation of patient services technology solutions; including patient CRM , patient ... an Industry Solutions Senior Consultant specializing in Life Sciences Patient Services , you will play a pivotal...patient outcomes. You will design, implement and optimize patient support programs, define project roadmaps and… more
- Deloitte (Boston, MA)
- …health. Work you'll do As an Industry Solutions Manager specializing in Life Sciences Patient Services , you will play a pivotal role in helping Patient ... Services clients achieve their transformation goals. Leveraging your expertise in patient services , you will interface between pharmaceutical, biotech or… more
- Takeda Pharmaceuticals (Cambridge, MA)
- … care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient -focused company that will ... span all HCP marketing stakeholders and channels. Working closely with our customer engagement colleagues, you will develop and execute tactics likely including but… more
- CGI Technologies and Solutions, Inc. (Boston, MA)
- …Pharmacovigilance / safety systems o Regulatory, Quality, or Medical Affairs platforms o Commercial, CRM , patient support , or data and analytics solutions . ... **IT Project Manager - Life Sciences** **Category:** Project Management...teams to ensure appropriate validation and cybersecurity controls. . Support organizational change management activities including communication,… more
- OptiMindHealth (Revere, MA)
- …referrals from medical providers. 6. Document meeting results and necessary follow-up in the customer relationship management ( CRM ) system. Prepare and ... join our team. Today, OMH provides superior behavioral health services to patients in Massachusetts, Colorado, and Montana. Since... customer . Job Requirements: 1. Sales Execution and Customer Relationship Management (75% of… more
- Intermountain Health (Boston, MA)
- … facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management ). **_Please note that a video ... App, Strings Manager - version Feb 25 - Experience with Service Now change management and incident response **Qualifications:** - EDUCATION: Bachelor's… more
- Option Care Health (Boston, MA)
- …Representative will travel within their territory developing provider relationships and driving patient referrals to support infusion services within their ... (ie biologics coordinator) to appropriately promote Option Care Health and provide industry leading customer service + Maintain a call average as outlined in the… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …take pride in their commitment to improving patient outcomes while delivering world-class customer service .At ZOLL, you won't just have a job. You'll have a ... + Provide customer with copy of their service records upon completion of service...of service visit + Maintain and update customer data in ERP and CRM with… more
- Merck (Boston, MA)
- … Customer -Focused, Customer Handling, Customer Relationship Management ( CRM ), Customer Service , Digital Analytics, Healthcare Innovation, ... understanding of the impact of those options on the patient . Must understand impact and use of clinical trials...Account Executive, and other key stakeholders to share key customer learnings and support customer … more
- Merck (Boston, MA)
- … Customer Engagement, Customer -Focused, Customer Relationship Management ( CRM ), Customer Service , Healthcare Sales, Interpersonal ... across our Company's division and functional areas and share key learnings to support customer needs by effectively communicating and collaborating with the… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …commercial strategy into practical, scalable systems, training and development programs, and services that support field execution. . Partner with Field Strategy ... . Promote a culture of operational excellence, innovation, and service to the field. **Change Management &...long-term impact to customers, patients, employees, and the business. ** Patient & Customer Centricity -** Maintain an… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …of those we serve. We achieve this through our relentless focus on customer centricity, patient empathy, expertise in enabling pathways for disease education ... and awareness of management options, and our unwavering commitment to supporting access...competencies (Accountability for Results, Strategic Thinking & Problem Solving, Patient & Customer Centricity, Impact Communications, Respectful… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …finance operations, or compliance + Proven proficiency in using iHub or similar contract/ CRM management platforms for data entry, workflow management , and ... and resolution of operational bottlenecks in collaboration with the Associate Director. ** Service Excellence and Compliance Support ** + Implement the "white… more
- Sodexo (Boston, MA)
- …outreach and strategic research. Sodexo is a global leader in integrated facilities management and food services , committed to improving quality of life for ... meetings for the Business Development Executive. + Maintain accurate records of interactions and opportunities in CRM ...and employees alike. We do this by providing food service , catering, facilities management , and other integrated… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …provider and extended CN team knowledge on community resources. + Provide case management support for an active caseload of behavioral health patients; conduct ... problems independently or seek consultation when appropriate. + Display outstanding customer service skills when interacting with all NeighborHealth customers… more
- Bristol Myers Squibb (Boston, MA)
- …+ Experience identifying, engaging, and cultivating credibility with customers across the patient care journey. + Demonstrated account management skills and ... environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the...The TAS is a critical role in our unique customer model to execute the BMS aspiration to be… more