- City of New York (New York, NY)
- …is recruiting for two (2) Associate Benefits Opportunity Specialist I, to function as Customer Resolution Representative , who will: - Access all citywide ... or another support service center, conduct conferences and interviews for dispute resolution ; ensure Agency complies with State Decision After Fair Hearing (DAFH)… more
- XPO, Inc. (Syosset, NY)
- …and billing + Process over, short and damaged freight and related documentation for customer resolution Customer Service Representatives are required to: + ... Customer Service Representative Requisition Id: 376336 Business Unit: LTL Location: Syosset, NJ, US, 11791 **What you'll need to succeed as a Customer … more
- Port Authority of New York and New Jersey (New York, NY)
- …CX strategy is integrated in project designs and operational plans. The Lead Customer Services Representative , reporting to the Manager of Service Delivery, ... **Description** About the Role The Aviation Customer Experience (CX) unit is responsible for developing the department's customer experience strategy, standards,… more
- Northwell Health (Franklin Square, NY)
- **Req Number** 142197 FlexStaff is seeking a Customer Service Representative to work for one of our external clients, a service company located in Franklin ... a positive resolution . + Maintain detailed and accurate records of customer interactions using our CRM system. + Collaborate with internal teams to resolve… more
- Enterprise Mobility (Jamaica, NY)
- **Overview** The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external ... rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops… more
- FlexStaff (New Hyde Park, NY)
- … customer service experience, required. + Excellent communication and problem resolution skills, required. + Excellent customer service telephone skills; ... profile clients One of our high profile clients is seeking a call center representative to handle high volume calls between 40-75 per day. The qualified candidate… more
- City of New York (New York, NY)
- …board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to City government ... and hearing officers. JOB DESCRIPTION OATH's Clerk's Office is seeking an Information Representative to work in our Bronx location. This person will interact with… more
- Nordstrom (Norwalk, CT)
- …store environment + Inspire trust, teamwork and positive team relationships + Defuse customer situations and provide resolution in a timely and effective manner ... + Ensure the security and privacy of customer information through education, compliance and resolution of issues + Motivate and inspire others to adopt… more
- Northwell Health (Melville, NY)
- …8.Assesses the callers need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. 9.Provides first call resolution ... * High School Education or equivalent, required. * 1-3 years of customer service experience. Additional Salary Detail** The salary range and/or hourly rate… more
- US Foods (Norwich, CT)
- …Process incoming orders; receive, evaluate, and respond to written or telephoned customer inquiries in a timely manner. Work within established guidelines in order ... to achieve the objectives of the service agreement consistent with customer expectations, company policy and profit and quality requirements. Back up to Sales… more
- B&H Photo (New York, NY)
- …issue resolution decisions independently within prescribed guidelines. + Understands Customer Service processes. + Has a basic understanding of order fulfillment ... Make your move to B&H today! Job Overview: The Enterprise Accounts Support Representative is a key position responsible for ensuring that our enterprise customers in… more
- Travelers Insurance Company (Melville, NY)
- …customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... Insurance First Party Medical claims from the first notice of loss through resolution /settlement and payment process. This may include applying laws and statutes for… more
- Travelers Insurance Company (Melville, NY)
- …customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... Insurance Auto Damage claims from the first notice of loss through resolution /settlement and payment process. This may include applying laws and statutes for… more
- Centene Corporation (New York, NY)
- …fresh perspective on workplace flexibility. **Position Purpose:** The Field Retention Representative is responsible for retaining current membership in an assigned ... metrics designed to achieve higher membership retention. The Field Retention Representative conducts telephonic and field outreach which includes assistance at… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Sr. Contact Center Representative ! This is a highly visible, high-impact team responsible for every aspect of the consumer and business ... has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to troubleshooting technical… more
- Travelers Insurance Company (Manhattan, NY)
- …customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... in accordance with established procedures. + Manages file inventory to ensure timely resolution of cases. + Handles files in compliance with state regulations, where… more
- City of New York (New York, NY)
- …law judges and hearing officers. JOB DESCRIPTION OATH's Clerk's Office is seeking a Customer Service Representative to work in our Long Island City Office. This ... commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to...currently serving in a NYC agency as a permanent Customer Information Representative or who are currently… more
- Molina Healthcare (Manhattan, NY)
- …with Molina policies and procedures while achieving the highest level of customer service. Effectiveness in driving timely issue resolution , EMR connectivity, ... policies and procedures while achieving the highest level of customer service. **Job Duties** This role serves as the...monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with… more
- World Insurance Associates, LLC. (Syosset, NY)
- …services, and human capital management solutions. Position Overview Our Client Service Representative provides general account support and customer service to an ... customer interactions as well as carrier relationships for day-to-day customer issue resolution + Keep management informed of customer or carrier issues… more
- City of New York (New York, NY)
- …or outbound customer communication resulting in revenue collected or discrepancy resolution . - Work with debtor to secure full payment, new payment agreement ... to instill public confidence and encourage compliance while providing exceptional customer service. The Customer Operations Division has oversight of… more