- Percepta (Houston, TX)
- …the CSR will exhibit the appropriate empathy and warmly transfer the call to a Customer Experience Specialist (CXS). The CSR is responsible for meeting ... brand. The CXSI may take calls related to a concern that requires ongoing case management. In that event,...relay to the Operations Supervisor opportunities for improving the customer experience (eg, process, technology, or training)… more
- MD Anderson Cancer Center (Houston, TX)
- …accurate billing. * Documents incidents, variances, unusual circumstances or patient concern during the ultrasound procedure and notifies the radiologist or ... activities. * Identifies new ways to improve workflows and the patient experience . * Effectively manages patient flow and minimizes delays-by utilizing critical… more