- City of New York (New York, NY)
- …Correction Information Technology Department is seeking a candidate to serve as the Helpdesk Manager . The incumbent will assist with the management and support ... in the NY metropolitan area, supervising a staff of eight helpdesk administrators. The Help Desk Manager manages and evaluates the performance of the helpdesk… more
- New York State Civil Service (New York, NY)
- …based on specific job duties and consistent with ESD policy.*BASIC FUNCTION: IT Helpdesk Manager position is an essential employee post requiring a hands-on ... NY HELP No Agency Empire State Development, NYS Title Help Desk Manager Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit None listed… more
- The Institute for Family Health (New York, NY)
- …equipment. The Director of Information Technology provides direct oversight to the Manager of the Information Technology Technician and Helpdesk teams. ... team of engineers, developers and system administrators and supervises the manager of helpdesk analysts and technicians. + Coaches, mentors, and manages the… more
- EXOS (New York, NY)
- …internal helpdesk issues with product/programs Escalate site level internal helpdesk issues with product/programs to Regional Performance Manager + Conduct ... Job Summary: Responsibilities: We're seeking a Performance Manager to join our team! As our new Performance Manager , you will: + Be the primary point of contact… more
- DoSomething (New York, NY)
- ASSOCIATE PRODUCT MANAGER Reports To: VP of Product & Engineering Compensation: 76,000 - 94,000 Location: DoSomething.org is headquartered in New York City. ... iteration of DoSomething, we're seeking a dynamic Associate Product Manager who can step in and work quickly with...their requests. Support Members (10%) + Respond to member Helpdesk requests . Our Helpdesk receives a… more
- Research Foundation CUNY (New York, NY)
- …legal system involvement. This position, reporting directly to the Academy Program Manager and indirectly to the Unlocking Employment Program Director, is a tactical ... but not limited to: configuration, user access, content maintenance, helpdesk support and reporting. This position requires strong management, troubleshooting… more
- CUNY (Brooklyn, NY)
- User Services Manager (Computer Systems Manager Level 5) - Office of Computing and Information Services **GENERAL DUTIES** IT Computer Systems Managers manage ... our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html **CONTRACT TITLE** Computer Systems Manager **FLSA** Exempt **CAMPUS SPECIFIC INFORMATION** New York City… more
- Capgemini (New York, NY)
- **Job Title: Datacenter Transformation Engagement Manager , ServiceNow** **Location:** Dallas, New York, Atlanta, Houston, NYC, San Francisco, Chicago (Hybrid) ... Infrastructure Services Project and Consulting organization the Transformation Engagement Manager is primarily responsible for leading the successful deployment of… more
- B&H Photo (New York, NY)
- …environment. Make your move to B&H today! Job Overview: The Content Operations Manager will handle day to day management of the team which includes: managing ... of issue resolution and Embargo process throughout the department. The Content Operations Manager will also be responsible for first level management of the BA -… more
- City of New York (New York, NY)
- Job Description DOT's Division of Legal Affairs seeks to fill an Office Manager position in the Litigation Services and Records Management unit. The selected ... & Telecom in regards to equipment assignment and resolution of open helpdesk tickets. Scheduling meetings via Zoom, Microsoft Teams, WebEx, Outlook, etc. Assisting… more
- EXOS (New York, NY)
- …internal helpdesk issues with product/programs + Escalate site level internal helpdesk issues with product/programs to Regional Performance Manager + Conduct ... and program design + Ensure communication and alignment with Regional Performance Manager + Regular communication with Regional Performance Manager + Provide… more
- City of New York (New York, NY)
- …environment. Responsibilities include oversight of Network Services, Applications Services, Helpdesk and Cyber Security Units for the management of hardware ... the IT Division and managing Network Services, Applications Services, Helpdesk and Cyber Security Units. Lead a team of...that you must be reachable on the Computer Systems Manager civil service list or be currently serving permanently… more
- TEKsystems (New York, NY)
- …escalate problems, incidents and requested action items. In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests from ... customer experience best practices Skills: Service Desk, Help Desk, Helpdesk , Support, Troubleshooting, Customer service, Windows, Technical support, Desktop,… more
- TEKsystems (New York, NY)
- …train them on the various clinical/business applications. In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests ... for submission to problem management process Skills: Service Desk, Help Desk, Helpdesk , windows 7, windows 10, active directory, ticketing system, password reset,… more
- TEKsystems (New York, NY)
- …train them on the various clinical/business applications. In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests ... for submission to problem management process Skills: Service Desk, Help Desk, Helpdesk , windows 7, windows 10, active directory, ticketing system, password reset,… more
- CBRE (New York, NY)
- …and report on work orders *Coordinate & process quotations for extra works Helpdesk & Customer Service *First point of contact for requests *Process calls, emails, ... Support with a dotted line to the Business Operations Manager Partners closely with Finance & Contract Support ...Manager Partners closely with Finance & Contract Support Manager , Area General Managers, and Business Operations Manager… more
- City of New York (New York, NY)
- …production support related tasks. You will be tasked with working as incident manager during major outage and monitor essential application and batch jobs. You will ... and will be managing multiple environments. The key strategy for product support manager revolves around automation tools to allow management of a larger enterprise… more
- SHI (Edison, NJ)
- …various locations to perform Break/Fix tasks. This position will report to the Manager of Operations and requires on-site support at Customer locations and travel to ... limited to:_ + Drive to customer sites + Manage incoming calls from the main helpdesk + Call back the users within the SLA window + Troubleshoot the issue remotely… more