- EDI Staffing (New York, NY)
- This position requires 3-5 years of help desk /service desk management experience with an established IT Managed Services Provider. The role requires a ... Manager (SDM) is responsible for leading the Service Desk team in the delivery of exceptional IT...Workflows to maximize Tech efficiency and customer experience Create Help Desk SOPs and operating procedures to… more
- Railroad Construction Co Inc (Paterson, NJ)
- …for our co-workers to work alongside professional individuals from multifaceted disciplines . IT Help Desk Technician Responsibilities + Serve ... level of support personnel + Provide accurate information on IT products or services + Record events and problems...procedures Requirements and skills + Proven experience as a help desk technician or other… more
- Two95 International Inc. (Manhattan, NY)
- Title: IT Help Desk Technician Duration: 6+ Months Contract Location: Manhattan, NYC Rate: $OPEN Requirements 6+ Years Experience + Implemented processes ... and procedures + Manage targets and KPIs for Help desk + Setup, configured and on-going management of reports for Help desk . + Reports dashboard +… more
- MTA (New York, NY)
- …environment. The needs of the OIG IT Department may require the Desktop & Help Desk Technician to work at off-site locations within the MTA geographic ... Office of the MTA Inspector General Desktop & Help Desk Technician Job...business functions and customer-facing services. + Provides Desktop & Help Desk support for all IT… more
- Rising Ground (Brooklyn, NY)
- …Ground is headquartered in downtown Brooklyn Job Summary:As part of the Help Desk Team, the IT Support Technician Level I will provideexceptional ... and resolving issues in a timelymanne Responsibilities * Seeking support technician with exceptional customer service skills* Provide first-line technical support… more
- City of New York (New York, NY)
- …Medical Examiner is seeking qualified candidates to fill a College Aide- Help Desk Technician position within the IT Department. Typical tasks include ... College Aide (Information Technology) Level: II Title Code No: 10209 Office Title: Help Desk Technician Work Location: 421 East 26th St., NYC Division/Work… more
- Robert Half Technology (New York, NY)
- Description We are looking to recruit a skilled Help Desk Analyst to join our team in New York. In this role, you will provide expert-level technical support to ... a fast-paced environment, ensuring the smooth operation of our IT systems. This role is pivotal in maintaining our...a minimum of 3 years of experience in a Help Desk Analyst role. * Proficiency in… more
- UNIVERSAL Technologies, LLC (Long Island City, NY)
- …Generous Paid Time Off/Holiday Policy MANDATORY SKILLS/EXPERIENCE: + Must have experience working a Help Desk handling a high volume of phone calls using a ... UNIVERSAL Technologies is seeking a Service Desk Agent/Desktop Support Technician for an...WE ARE: UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company focused at delivering enterprise… more
- The Salvation Army (New York, NY)
- …loneliness, and exploitation through a wide range of programs and services. The Service Desk Technician supports our Greater New York Division. Reporting to the ... IT Director, the Technician will be responsible...or technical school + Two years of related experience ( help desk support role). + A+ Certification… more
- City of New York (New York, NY)
- …a College Aide to perform the below duties: Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop support ... and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support… more
- Union County College (Cranford, NJ)
- …appropriately experienced technician . . Records, tracks, and documents the help desk request problem-solving process, including all successful and ... and Applied Science degrees. Campus: Elizabeth General Description: The Help Desk Specialist role is to provide...and hardware used and supported by the college and IT department. . Performs hands-on fixes at the desktop… more
- ManpowerGroup (New York, NY)
- IT Technician Pay 30-35hr Duration 3 months Location New York NY 10003 **Onsite 5 days Responsibilities + Diagnose complex, non-standard problems, often referred ... will meet ITS requirements and user needs. + Respond to general IT inquiries, and provide problems resolution to increasingly more complex problems. Coordinate… more
- Marotta Controls, Inc. (Parsippany, NJ)
- …Lockheed Martin, NASA & Northrop Grumman. IT Support Technician I ESSENTIAL FUNCTIONS The IT Help Desk is the central point of contact for all IT ... related incidents and service requests. The role of the IT Support Technician is to provide front...is considered a plus + Knowledge of JIRA Service Desk or a similar ticketing system a plus Essential… more
- Amentum (New York, NY)
- …With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software ... and at least 1 year of IT -related support experience, preferably in a help - desk or customer support role + Or High school diploma/GED, and at least 5 years… more
- Epsilon, Inc (Manhattan, NY)
- …and configuration of Windows 10 devices; MS Office 365 troubleshooting, Active Directory, Help Desk Ticketing Systems, VPN Troubleshooting, Dell and/or HP laptop ... Technician I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and...perform essential job functions: + Prolonged periods of computer desk work. + Dexterity of hands and fingers to… more
- New York State Civil Service (New York, NY)
- …6 cabling, UPS appliances, familiarity with VMware 7.0 + and VMware VDI solutions, Some Help Desk functionality. Ability to work with a diverse group of people ... Coordinate telecom services for staff onboarding, offboarding, moves and changes with the Help Desk and Administrative Services* Liaise with third party vendors… more
- City of New York (New York, NY)
- …resolutions to technical and non-technical staff when providing support received through help desk tickets; incoming calls; in-person, and via e-mails. Daily ... City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return...Associate Operations Level III, to function as Mobile Support Technician . The candidate must have a working knowledge in… more
- Kean University (Union, NJ)
- …Services) provides technical support for day-to-day issues reported to the University's Help Desk . Responsibilities include, but are not limited to: providing ... submit.** Office of Computer and Information Services (OCIS) **Desktop Support Technician ** Multiple Positions Under the supervision of the Managing Assistant… more
- Glory Global Solutions (Brooklyn, NY)
- …ideal candidate may possess some PC knowledge. However, this position is not intended for IT or help desk professionals. REQUIRED SKILLS AND COMPETENCIES:* A ... Field Service Technician - Brooklyn, NY City/State Brooklyn, NY Location...that their cash is protected and always working to help build a stronger business. Our cash automation technologies… more
- TEKsystems (New York, NY)
- Description: An IT Service Desk (ITSD) agent is expected to field contacts (calls, chats, requests) from employees and contractors related to IT issues ... Experience Level: Intermediate Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new… more
