- Robert Half Technology (Berkeley Heights, NJ)
- …Server 2019, PowerShell Scripting, and Python Scripting. Responsibilities: * Provide Information Technology ( IT ) helpdesk tier-2 & 3 support to ensure that ... practices, procedures, and user instructional materials to improve the resolution of IT support issues. * Offer general hardware support for Desktop/Laptop,… more
- TEKsystems (New York, NY)
- …o join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day ... for submission to problem management process Skills: Service Desk, Help Desk, Helpdesk , Support , Troubleshooting, Customer service, Windows, Technical support… more
- Insight Global (Long Island City, NY)
- …on-site 5 days per week. This person will be joining the National Service Desk support team that is responsible for providing IT technical support internally ... Job Description Insight Global is looking for a Helpdesk Technician to join one of our luxury...excellent attention to detail and will provide white glove support throughout the lifecycle of an issue; from ticket,… more
- Langan Engineering, Environmental, Surveying and Landscape… (Parsippany, NJ)
- …knowledge to make impactful contributions. Job Summary Langan is seeking a Helpdesk Technician to join its collaborative Design Technologies team in Parsippany, NJ. ... This individual will serve a key function in providing support to a multidisciplinary employee base of technical experts...maintenance of training and sample materials; + Collaborate with IT team to ensure AutoCAD, Civil 3D and other… more
- SHI (Somerset, NJ)
- **Job Summary** The IT Services Support Manager will oversee and manage the IT Service Desk Operations Team. This team is responsible for incident and ... + Minimum of 3 years of experience management a helpdesk team - must be able to demonstrate ability...and creative troubleshooting techniques. + Ability to deliver core IT services to support the organization +… more
- S&P Global (New York, NY)
- …**Grade Level (for internal use):** 08 **What you will do:** Are you ready to take your IT Support skills to the next level and make a meaningful impact in a ... dynamic environment? Join our team as an IT Support Analyst and become an integral...VPN access for remote system access. + Utilize Remedyforce helpdesk ticket system to manage tasks, requests, incidents, problems… more
- City of New York (New York, NY)
- …Blueprint for Housing and Homelessness, Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5 billion in ... Housing Preservation & Development Technology (HPD Tech) is the IT division within HPD. The Office of HPD Tech...within the unit of Enterprise Architecture, as the Product Support Specialist for the Division of HPD Tech, you… more
- Akelius (New York, NY)
- …role providing IT support , and providing customer support in an IT or technical helpdesk environment + intrinsic interest and understanding of IT ... manage installations, upgrades and configurations of hardware and software + oversee IT support specialists to ensure effective response to tasks by internal … more
- CUNY (Brooklyn, NY)
- …New York City College of Technology (City Tech) welcomes applications for the position of IT Associate. Reporting to the Helpdesk Manager, the IT Associate ... IT Associate Level 1 (Temporary to Permanent) -...Associates work in areas such as development/programming, communications, technical support , or similar functions depending on the needs of… more
- Apicha Community Health Center (New York, NY)
- …switches/routers/firewalls, network and VoIP design and security, and recent experience in helpdesk level user support ; Demonstrated experience and knowledge of ... care for AAPI, LGBTQ+ and persons living with HIV. We are seeking an IT Network Engineer to work between our Manhattan and Jackson Heights locations. Position… more
- Canon USA & Affiliates (New York, NY)
- …and train technology support teams. + Provide Training and Coursework to Level 1 IT support teams. + Support Level 1 and Level 2 problem diagnosis ... be called upon to assist with problems escalated from Helpdesk and solve systemic issues, and support ...support for all desktop systems distributed by Clients IT department. + Provide off hours support … more
- NJ Transit (Newark, NJ)
- Senior Systems Analyst, Passenger IT Communications Information Technology Job Description: Move forward with us! At NJ TRANSIT, you'll be joining us in transforming ... to make it all possible. Summary: Senior Systems Analyst to develop, support and maintain various Customer Service applications, hardware and software. Provide… more
- Mitsubishi Chemical Group (Jersey City, NJ)
- …supervisors and managers to ensure operational consistency across all shifts within the IT support team. **Responsibilities** + Administers a variety of user ... versioning and policy management. + Takes cases through the Helpdesk ticketing system. Handles escalated level 2 and 3...(MCP) or better. + Minimum of 2 years of IT experience which included experience as a Support… more
- New York State Civil Service (New York, NY)
- …be possible based on specific job duties and consistent with ESD policy.*BASIC FUNCTION: IT Helpdesk Manager position is an essential employee post requiring a ... the Director in optimizing the day-to-day operations of the IT helpdesk while overseeing and managing staff...recommend new technologies, tools, and operational practices to enhance IT capabilities and support business growth.* Establish… more
- City of New York (New York, NY)
- …asset management, software asset management, information services, application development and support IT operations, shared services, network operations, and ... etc. Overseeing the IT Division and managing Network Services, Applications Services, Helpdesk and Cyber Security Units. Lead a team of over 35 IT … more
- Kean University (Union, NJ)
- …iPhone, iPad, Android experience; knowledge of helpdesk solutions such as an IT ticketing system and remote support tools; and knowledge of higher education ... to submit.** Office of Computer and Information Services (OCIS) **Desktop Support Technician** Multiple Positions Under the supervision of the Managing Assistant… more
- The Mount Sinai Health System (New York, NY)
- …in Information Technology or related area and three years of experience in a helpdesk , desk side, application, or systems support role. **OR** 2. A four-year ... **JOB DESCRIPTION** **Desktop Support Specialist II - Levy Library - Icahn...and escalates problems and issues as required to various IT groups. + Maintains the highest level of customer… more
- New York State Civil Service (New York, NY)
- … users of OMH Clinical Software by maintaining a rotation on the MI Support helpdesk .* Provide real-time support for approved telecommuting staff by ... clinical business processes, policies, and information systems including OMH help desk support of clinical programs.Duties include, but are not limited to, the… more
- CUNY (Brooklyn, NY)
- …projects and tasks. + Staff and train team of technical support specialists for PC support , helpdesk support , AV support , and training support ... and students. The User Services Manager will oversee delivery of IT desktop support , service desk assistance, and establishment and implementation of Access… more
- Akin Gump Strauss Hauer & Feld LLP (New York, NY)
- …coordination, evaluation, and management of practice technology solutions in our IT Solutions team and the Information Technology department, reporting directly to ... of this position include: Engagement, Coordination, and Delivery + Deliver, support , identify, and engage with Practice stakeholders in efforts to develop… more