- Sutherland Global Services (New York, NY)
- …is seeking an organized and technical person to join us as a Remote Tier 1 Technical Support Consultant. If you are looking to build a fulfilling ... skills and experience to help us succeed, we want to work with you! Tier 1 Technical Support Consultant in this role get to: Exceed client and company… more
- Legrand NA (Somerset, NJ)
- …(Hybrid)to join theData Center Power & Control Divisionin Somerset, NJ OR East Coast.As a Tier -II Technical Support Engineer, you'll work with a variety of ... to assist with customer issues via phone, email, and remote sharing sessions. Our Tier II Technical Support Engineers are the most important resource… more
- CUNY (New York, NY)
- IT Support Assistant ( Hourly) Service Desk Tier 1 Support Technician (3 Positions) **GENERAL DUTIES** IT Support Assistants support routine ... functions at a College or Unit. They work in technical support , applications development, operations, help desk,...a skilled and customer-oriented Service Desk IT Help Desk Tier 1 Support Technician to… more
- CUNY (New York, NY)
- …all positions. **OTHER QUALIFICATIONS** + At least 12 months of experience providing tier 1 or better IT help desk support in a large Windows and apple ... functions at a College or Unit. They work in technical support , applications development, operations, help desk,...issues, and serves as an escalation point for Level 1 support . The ideal candidate will have… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues… more
- Bristol Myers Squibb (Summit, NJ)
- …remote team of engineers who will meet their performance targets by providing high quality technical support to our site users. The Lead Engineer will also be ... lead and a team of engineers who provide 24/7 technical support of Emerson Syncade and DeltaV...including users and team managers. + Lead Digital Plant Tier 1 meeting cadence, represent FLS in… more
- iconectiv (Bridgewater, NJ)
- …and Standards. + Provide support as needed for as a point of technical contact for tier 1 NOC engineers. + Manage reviews of the alarm registry for ... of the 24X7 iconectiv LNPA Network Operations Center (NOC) tier 1 functions. This position will lead...operations and management. Experience in a customer care and technical support in an IT environment. +… more
- City of New York (New York, NY)
- …guidance to the IT support team, ensuring timely resolution of desktop support requests and technical issues. - Monitoring and prioritizing incoming ... effective problem resolution. - Developing and maintaining a knowledge base of technical solutions, troubleshooting guides, and user support documentation. -… more
- City of New York (New York, NY)
- …resolve security related items as they relate to Endpoint management updates. - Provide Tier 2 support with desktops, laptops, and mobile devices in regard to ... configure, and deploy printers throughout the agency. - Provide Tier 2 support for Print environment, including...in LAN or WAN computer environments, and/or local desktop support . Qualifications 1 . A baccalaureate degree, from… more
- City of New York (New York, NY)
- …a project leader or as a major contributor. Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk, or as ... Blueprint for Housing and Homelessness," Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5 billion in… more
- Arrow Electronics (New York, NY)
- …service. **What You'll Be Doing:** + Provide Tier 1 , 2, and Tier 3 managed services support for client issues, resolving complex technical problems. ... reactive support . This role requires excellent problem-solving skills, strong technical knowledge, and the ability to work effectively in a fast-paced… more
- SHI (Somerset, NJ)
- …Power Platform, GitHub (including Actions), Jenkins, Jira, Confluence. + Design and support multi- tier applications and cloud-based architectures. + Expertise in ... including developers, designers, project managers, and business stakeholders. + Provide technical leadership and communicate technical concepts to non- … more
- City of New York (New York, NY)
- …and services. Infrastructure and Support comprises the Service Desk, IT Technical Support , Infrastructure, Production Support , and Telecom Management. ... the exercise of independent judgment, the Systems Administrator (Middle Tier , Oracle WebLogic) is responsible for managing and maintaining...IT staff. - Respond to Service Desk tickets for technical support ensuring timely follow up and… more
- City of New York (New York, NY)
- …or further integrations leveraging ServiceNow. - Administer ServiceNow and serve as tier 2 support . - Identify ServiceNow system deficiencies and recommend ... lead new feature implementation, product upgrades, and run day to day support operations of DYCD's ServiceNow implementation. This role will involve supporting the… more
- City of New York (New York, NY)
- …multi- tier applications, internet, intranet, and mobile applications, release methodologies, technical support , and production support . - Strong ... Architect will report to the Associate Director of Application Support in the Technology Office division, Office of the...contributor who will work closely with MOCS business and technical teams on the analysis and design of these… more
- Link Solutions Inc (Picatinny Arsenal, NJ)
- …reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure ... landscape, look no further than Link Solutions! We are ISO 9001:2015, ISO 20000- 1 :2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and… more
- City of New York (New York, NY)
- …Blueprint for Housing and Homelessness, Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5 billion in ... Tenant Resources. Your Role: Under the supervision of the Technical Lead, the Senior full stack .Net Programmer/Analyst will...with VB.Net and C# (.Net 4.5 and .Net Core 2. 1 .5 + frameworks) full stack development of application. -… more
- MUFG (Jersey City, NJ)
- …and Latin America. + Analyze network performance data, actively participating in Tier 1 and Tier 2 support for Windows servers, and troubleshoot issues ... automate a number of NOC functions to help increase team efficiency. + Support Active Directory services, ensuring secure and efficient user access to network… more
- AIG (New York, NY)
- …internal facing role providing administrative support on an assigned portfolio of Tier 1 -3 programs in support of the Multinational Client Executives, ... and Product Underwriters. Provides end to end servicing of Tier 4 standard programs in support of...service level timelines + Escalate servicing, premium payment or technical issues as and when required What you'll need… more
- Advance Local (Iselin, NJ)
- …working cross-functionally and having indirect responsibility **In this role you will:** 1 . Provide direct management of top- tier clients, along with supporting ... generation and interpretation + Ability to interpret and translate technical data into easily understandable terms + Experience working...5. Fulfill new and upsold marketing campaigns for top tier clients. 6. Support scheduled and unscheduled… more