- Ryder System (Tukwila, WA)
- …Transportation, Fleet Maintenance and Supply Chain Services in the World! **Summary** The ** Customer Engagement Manager (CEM)** position is responsible for ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed… more
- Amazon (Seattle, WA)
- …a day, 7 days a week, and in over 20 languages (and growing). The Customer Engagement Technologies (CET) organization powers CS by developing elegant Customer ... Description Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer ...team is looking for a talented and experienced Product Manager to work across CET Technical Development, Operations, UX… more
- Amazon (Seattle, WA)
- …The Data Science Manager in Natural Language Processing (NLP) within the Customer Engagement Technology, Self-Service and Automation team will work on the ... managers, to integrate Large Language Model (LLM)-based solutions into Amazon's customer service platforms. - Develop and implement strategies for data collection,… more
- Amazon (Seattle, WA)
- Description Amazon's Customer Engagement Technologies (CET) team is at the forefront of intelligent self-service and automation, leveraging cutting-edge GenAI ... technologies. We are looking for an exceptional Senior Technical Program Manager to lead the development and deployment of innovative GenAI chatbots, voicebots,… more
- Amazon (Seattle, WA)
- … obsession into everything we do, and this is especially true in the Customer Engagement Technology (CET) department. We are looking for a Sr. Technical ... Description Amazon.com is broadly recognized as #1 in Customer Service (CS) in the US and abroad....Program Manager (TPM) who can own the scoping, planning, and… more
- Amazon (Seattle, WA)
- …you! We are seeking a Sr. Product Manager - Technical to join the Customer Engagement Technology (CET) Team within Amazon Customer Service (CS). We're ... Description Are you someone who cares about customer experience and wants to be involved in...Language Models (LLMs) to revolutionize how customers interact with customer service. In this role, you will be responsible… more
- Amazon (Seattle, WA)
- …one of the largest customer service organizations in the world. The Customer Engagement Technology (CET) organization powers CS by developing elegant ... Description Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer ...is looking for a talented and experienced Senior Product Manager Technical to work across CET Technical Development, Operations,… more
- Amazon (Seattle, WA)
- …using Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You ... across the broader CET team. A day in the life As a Program Manager in our Customer Engagement Technology team, your day is a dynamic blend of strategic… more
- Amazon (Seattle, WA)
- …using Artificial Intelligence? Then we're looking for you! We are seeking a Program Manager to join the Customer Engagement Technology (CET) Team. You ... across the broader CET team. A day in the life As a Program Manager in our Customer Engagement Technology team, your day is a dynamic blend of strategic… more
- Amazon (Seattle, WA)
- …Data and Artificial Intelligence (AI) team is a new function within Amazon Customer Service's Consumer Engagement Technology. We own the end-to-end process of ... life A typical day for an Applied Science, Senior Manager in the Customer Service (CS) Data...and AI team is a new function within Amazon Customer Service's Consumer Engagement Technology. We own… more
- Amazon (Seattle, WA)
- …territories, implementing merchandising recommendations and improvements to increase customer engagement with our service. This manager will define, measure ... released this year! We are looking for a smart, customer -obsessed and analytical Marketing Manager to help...experience (Prime Video storefront) leading the roadmap to increase customer engagement at a service level -… more
- Amazon (Seattle, WA)
- …efforts. The ideal candidate is someone who is experienced in building and growing customer engagement , has experience with Owned and Operated channels (such as ... The AHS Performance Marketing Team is seeking a talented, customer -obsessed and tenured people manager , to own...end to end planning, strategy and execution of AHS Engagement Marketing for all Health Programs and Services businesses… more
- Amazon (Seattle, WA)
- Description AWS is hiring an Engagement Manager to support government and commercial customers within our Aerospace & Satellite business vertical. If you are ... exceeding expectations in developing and delivering solutions. As an Engagement Manager , you will collaborate across roles..., you will collaborate across roles to understand a customer 's mission objectives and define project goals. You will… more
- Acxiom (Seattle, WA)
- We are seeking a skilled Engagement Manager (Adobe Practice) to join our team. The Engagement Manager (Adobe Practice) will coordinate multiple ... on time and within budget. **Job Description** As an Engagement Manager in Acxiom's Adobe Practice, you...number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with… more
- Amazon (Seattle, WA)
- …that we are exceeding expectations in developing and delivering solutions. As a Sr Engagement Manager , you will collaborate across roles to understand a ... Description AWS Engagement Managers seek to understand our customers' needs, their...customer 's mission objectives and define project goals. You will lead… more
- Amazon (Seattle, WA)
- …ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager , you will collaborate across roles to understand a ... Description AWS Engagement Managers seek to understand our customers' needs, their...customer 's mission objectives and define project goals. You will lead… more
- Qualtrics (Seattle, WA)
- …to business. Join over 5,000 people across the globe who think that's work worth doing. ** Engagement Manager - CX** **Why We Have This Role** This role plays a ... working with large and complex organizations, delivering successful outcomes. + ** Customer Engagement :** Ability to lead delivery workshops, understanding and… more
- Amazon (Seattle, WA)
- …customers. The AWS Security Assurance Service team, within GSS, is seeking a talented Engagement Manager to lead internal AWS, external partner, and customer ... of security and compliance use cases. This is a customer facing role where success is measured by helping...and financial acumen to achieve measurable business results for customer success. - Support and influence the sales lifecycle… more
- Umpqua Bank (Lakewood, WA)
- Cybersecurity Engagement Manager Innovation and Technology Lakewood, Washington NA, Arizona NA, Idaho NA, Oregon NA, Washington **Description** **About Us:** ... **About the Role:** Responsible for managing and leading the Cybersecurity Engagement Function with direct oversight of the Cybersecurity Department's agile… more
- Amazon (Seattle, WA)
- …complex problems and bringing big ideas to life for our customers. As a Service Engagement Manager on AB Services' Customer Enablement team, you'll be ... customers. . Drive regular business reviews based on overall customer goals and objectives . Evaluate success metrics and...long-term Services strategy . Deliver the highest level of customer service to our customers through change management and… more