- Qualtrics (Seattle, WA)
- …to business. Join over 5,000 people across the globe who think that's work worth doing. ** Engagement Manager - CX ** **Why We Have This Role** This role plays ... customer experience programs. As a key member of the Customer Experience ( CX ) Professional Services team, this position contributes to the initial onboarding… more
- Amazon (Seattle, WA)
- …working effectively in a deadline-driven work environment. Sr. In-App Marketing & CX Manager duties & responsibilities include: - Defining the marketing ... room devices. As Sr. In-App Marketing & Customer Experience ( CX ) Manager , you will be part of...territories, implementing merchandising recommendations and improvements to increase customer engagement with our service. This manager will… more
- Amazon (Seattle, WA)
- …by using the Alexa and Echo products! Key job responsibilities As an Insights Program Manager on the Alexa Preview team, you will have the opportunity to make a big ... provide beta participant insights to guide the prioritization of improvements to Alexa CX globally and to inform the direction of Alexa products and features, and… more
- Amazon (Seattle, WA)
- …Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience ( CX ) quality assurance program. ... of quality and user experience before reaching our customers. As Senior UX Program Manager , you will oversee the day-to-day operations of our CX -quality review… more
- Amazon (Seattle, WA)
- …technical product leader with experience launching enterprise software? As a Senior Product Manager - Technical, you will (1) assist in defining the customer journey ... on Alexa built-in devices, (2) assist in defining the CX for Alexa set up on Alexa built in...support in managing a portfolio features that enables daily engagement for Alexa customers and Alexa Enterprise partners (4)assist… more
- Amazon (Seattle, WA)
- …own the marketing strategy for our new strategic brands to improve brand CX and increase customer engagement through onsite channels. Responsibilities include ... and merchandising services across our business teams. The Sr. Product Marketing Manager will work closely with creative, media, product management, PR and onsite… more
- Amazon (Seattle, WA)
- …and core customer experiences rooted in cinematic, video-forward marketing and engagement (eg pre-rolls, auto-play on hover), which deliver measurable impact on ... org-wide engagement goals (eg increasing monthly active customers, incremental streams,...infrastructure that serve as the backbone of video forward CX , enabling machine learning scientists, and software engineers to… more
- Amazon (Seattle, WA)
- …vision, definition, and delivery of SH Partner Quality, to deliver best in class CX , customer loyalty, engagement and revenue growth. * Collaborate closely with ... without. We're seeking a passionate and collaborative technical Product Manager to join our Certification and Developer Experience Team....We are looking for a seasoned, data savvy, product manager to drive our 3P partner quality product strategy.… more
- Amazon (Seattle, WA)
- …Elimination (WWDE), we are seeking a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business ... and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager overseeing the VoC mechanism design, implementation, and optimization globally, your key… more
- Amazon (Seattle, WA)
- Description We are looking for an exceptional Business Development Manager (BDM) with proven enterprise client engagement and negotiation experience to join the ... sales lifecycle. On a daily basis the Business Development Manager (BDM) will prospect new clients, convert leads to...launch/purchase. The BDM will identify client friction points and CX opportunities and work with partner teams to continually… more
- Amazon (Seattle, WA)
- …and culture within a vibrant community of fans. We are looking for an experienced Sr. Product Manager to lead the Home CX team in Amazon Music. The Home page is ... robust slate of ongoing experiments. You will lean into customer research and engagement data to prioritize and iterate on features, partnering closely with business… more
- Amazon (Seattle, WA)
- …intuitive user experiences intended to help Selling Partners deliver the best possible CX , while also striving for operational excellence. We are looking for a ... customer obsessed Sr. Program Manager to join our team to help redesign the...to test new creative content formats and analyze Customer engagement metrics * Conduct market research and analysis to… more
- Amazon (Seattle, WA)
- …future. Prime Video Channels (PVC) is seeking an experienced Product Marketing Manager (PMM) to own an always-on acquisition lifecycle program and support scaling ... Optimizing existing and discovering new marketing levers and strategies to drive acquisition, engagement , and retention of US PVC subscribers, as well as (2) Raising… more
- Amazon (Seattle, WA)
- …This will need to take into account advertiser demand and customer engagement expectations, desired targeting and relevance outcomes, and the adoption and impact ... business development and engineering roadmaps. * Formalize our approach to balancing CX and yield optimization by analyzing supply and demand patterns across… more
- Cisco (Seattle, WA)
- …of applications are received. Cisco is seeking a Resident Engineer to join our Cisco CX organization to support a major WEB customer in the Seattle Area. You will be ... responsibilities of the role: Who You'll Work With; Cisco's CX Organization. As mentioned above, you will work very...Service Delivery Executive (SDE) aligned to this WEB customer engagement . This is a customer facing role in the… more
- Amazon (Seattle, WA)
- …from abusing Amazon and its customers. We are seeking a Senior Product Manager (T) for the Payment Risk Operations organization who is passionate about building ... and fun to work with. As a Senior Product Manager (T), you will be responsible for developing products and...- Work with Global Process Owners (GPO) and Customer Engagement (CE) Program Managers to support Executive Escalation deep… more
- Amazon (Seattle, WA)
- …customers around the world? The Amazon Kids organization is looking for a Product Manager - Technical to help drive some of our Parents Experiences team. This role ... launch new game-changing features and services that drive acquisition, engagement and retention for Amazon Kids for parents. You...have experience deep diving new business areas (range of CX , marketing, and engineering), a strong bias towards data… more
- Amazon (Seattle, WA)
- …responsibilities - Define the overall design vision for innovative signup, engagement , and retention experiences across Prime Video's premium marketplace. - Mentor ... like an owner, always raise the quality of the CX , and be a relentless advocate for customers. You...and thrive. You will have a mentor and a manager that cares about you, your career, and your… more