- Ford Motor Company (Columbia, SC)
- ** Customer Experience Manager ** We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better ... process due to a disability, please call ###. \#LI-Hybrid The Customer Experience Manager provides strategic direction and tactical action plans/resources… more
- Teradata (Columbia, SC)
- **What You'll Do** We are hiring an experienced Customer Success Manager for Teradata Strategic Financial Services in North America to help us keep growing. If ... we look forward to receiving your application today. The Customer Success Manager is a strategic ...equivalent work experience . + 7+ years of experience on customer -facing roles (eg, pre-sales, consulting,… more
- Aaron's Inc (Columbia, SC)
- ** Customer Accounts Manager ** **Hiring Range Minimum to Maximum: $13.50 to $14.25.** **_This position is also eligible for incentive pay based on performance._** ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Verint Systems, Inc. (Columbia, SC)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... more at www.verint.com . **Overview of Job Function** The Manager , Customer Success Operations will lead and...Operations will have a strong background in data analytics, customer success platforms like Totango, Pendo, and experience… more
- Rocket Software (Columbia, SC)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...of Rocket products. **Required Qualifications:** + 2+ years of experience in Customer Success, Account Management, Business… more
- Trellix (Columbia, SC)
- **_Job Title:_** Customer Success Manager - Public Sector (SLED) **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... operations. Learn more at Trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Confluent (Columbia, SC)
- …Streaming Platform. Data Connects Us. **About the Role:** About the Role: The Enterprise Customer Success Manager will be key in driving customer success, ... financial aspects of their business relationship with Confluent. + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models. + Experience running… more
- Confluent (Columbia, SC)
- …management tools, such as Asana. + Tableau, Salesforce, Gainsight and other reporting/ customer experience tools and experiences are preferred/valued. **Come As ... Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a...events. **What You Will Bring:** + 8+ years B2B experience in account management, sales or consulting role with… more
- Quadient (Columbia, SC)
- …ways we differentiate ourselves from our competitors is by providing an amazing customer experience . You are the expert of the solutions Quadient Accounts ... of our EPIC family! We are looking for a Customer Success Manager to work with our...technology, business administration or finance + 5 years of customer success, account management and implementations experience … more
- Rocket Software (Columbia, SC)
- …Project Manager + Bachelors degree and Masters or equivalent experience + Current program/project management certification from PMI or equivalent organization, ... people truly BELIEVE in what they're doing!** **Job Description Summary:** The Program Manager is a pivotal role responsible for managing the successful delivery of… more
- Gap Inc. (Columbia, SC)
- …+ Promote community involvement. + Leverage omni-channel to deliver a frictionless customer experience . + Ensure all compliance standards are met. **Who ... Here, we're family. **About the Role** As an Assistant Manager , you set the tone for the store and...sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You… more
- Cardinal Health (Columbia, SC)
- …+ Identify key trends, pain points, and opportunities for improvement in the customer experience + Present actionable insights to senior leadership and other ... the customer 's voice is heard and prioritized in business decisions Customer Experience Improvement: + Identify and recommend enhancements to products,… more
- Lumen (Columbia, SC)
- …met. + Meet learning, development and personal growth objectives to provide a superior customer experience . + Partner with sales and service delivery to resolve ... a Candidate** **Required:** + Bachelor's Degree or 5+ years of related experience + Customer service, problem solving and analytical skills + Verbal, written and… more
- PulteGroup (Columbia, SC)
- …EXPERIENCE : (work related, tools/equipment, software, etc.): + Minimum of 1-3 years customer service and warranty experience or equivalent + Strong ... + Schedule, organize, and execute service work through vendors collaboratively with Customer Care coordinator. + Manage trades to completion of service requests to… more
- Highmark Health (Columbia, SC)
- …such as Qualtrics, MURAL, User Testing platforms (or similar tools) + Specialized in customer experience research or design thinking **SKILLS** + Market or ... week.** This job is responsible for the generation of customer /patient and clinician experience insights for Product...is defined as having worked as either a project manager or lead research analyst for a minimum of… more
- Walgreens (Columbia, SC)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Columbia, SC)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Woodforest National Bank (Columbia, SC)
- …grow business deposits and loans through inside and outside business calling. * Enhance customer experience and the reputation of the Bank by warmly and ... employee-owned banks in the country! The Retail Assistant Branch Manager is responsible for aligning direction with the Retail...retail partners. * Embrace and leads a technology driven customer experience . * Lead, partner and execute… more
- Walgreens (Columbia, SC)
- …issues in a timely manner and answers questions to ensure a positive patient experience . + Models and shares customer service best practices with all team ... outcomes services. Responsible for ensuring the proper **Job Responsibilities:** Patient Experience + Engages patients by greeting them and offering assistance with… more
- Mitsubishi Chemical Group (Columbia, SC)
- …solutions to customer challenges **\#LI-REMOTE** \#LI-BT1 Knowledge / Skills / Experience + **Educational Requirements** : A minimum of a bachelor's degree is ... **Premium Account Manager - West Coast (1665)** + Title:Premium Account...cooperation with industry leaders in a broad variety of customer markets. The Mitsubishi Chemical Advanced Materials Group is… more