- Travel + Leisure Co. (Phoenix, AZ)
- …**How You'll Make an Impact:** + Lead the daily operation of guest service shifts, including planning daily front - and back-of-house guest service ... millions of travelers worldwide. **How You'll Shine:** As a Guest Services Supervisor, you'll set the bar...skills customer service approaches. + Support customer service standards that exceed guest expectations and… more
- Omni Hotels (Paradise Valley, AZ)
- …full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving ... , as well as, serving as ambassadors throughout the guest 's stay. Front Desk Agents...Previous customer service experience + Previous hotel front desk experience is strongly preferred +… more
- Marriott (Phoenix, AZ)
- …**Education and Experience** * High school diploma or GED; 3 years experience in the guest services , front desk , housekeeping, or related professional ... Administration, or related major; 1 year experience in the guest services , front desk...with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest… more
- Marriott (Phoenix, AZ)
- …Administration, Hotel and Restaurant Management, or related major; 4 years' experience in the guest services , front desk , housekeeping, sales and ... implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of...Management, or related major; 2 years' experience in the guest services , front desk… more
- Atrium Hospitality (Glendale, AZ)
- …all, at every level of the organization + Training all new Front Desk Agents to provide exceptional customer service **Respect:** + You will value everyone's ... Glendale Renaissance 9495 West Coyotes Blvd Glendale, AZ 85305 Front Desk Supervisor Full time **Atrium SPIRIT...promotes the five simple values that drive our business: ** Service ** We deliver the best guest experience… more
- Aimbridge Hospitality (Phoenix, AZ)
- Job Summary Front Desk Agents are responsible for...holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service ... greeting and registering the guest providing outstanding guest service ...operations. + Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality… more
- Aimbridge Hospitality (Phoenix, AZ)
- Job Summary Front Desk Agents are responsible for...holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service ... greeting and registering the guest providing outstanding guest service ...operations. + Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality… more
- Aimbridge Hospitality (Phoenix, AZ)
- …the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary ... meetings as required by management. + Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our… more
- Marriott (Phoenix, AZ)
- …**Required:** * High school diploma or GED; 2 years experience in the sales and marketing, guest services , front desk , or related professional area. OR * ... service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. * Services customers to… more
- Travel + Leisure Co. (Phoenix, AZ)
- …for millions of travelers worldwide. **How You'll Shine:** As a Guest Services Associate, your friendly welcome, excellent service , and contagious smile will ... attractions to providing room rate quotes and confirming reservations. ** Front Desk /Customer Service / Front ...that the correct charges and credits are reflected in guest folios. + Reserve and confirm reservations for individuals… more
- HEI Hotels and Resorts (Phoenix, AZ)
- …LocationsUS-AZ-Phoenix Posted Date2 weeks ago(12/18/2024 12:06 PM) Requisition ID2024-52842 CategoryFront Desk / Guest Services Position TypePart-Time FLSA ... at work in a relaxed environment with professionals constantly aspiring to exceed guest expectations. The Aloft brand is the perfect platform to enter the… more
- Omni Hotels (Paradise Valley, AZ)
- …as needed. + Assist, retrieve and load luggage for guests. + Notify the Front Desk and Guest Services of VIP arrivals whenever possible. + Engage in ... and entertainment. Job Description + To provide assistance and services for guests, as well as the hotel, in...floor is covered 100% of the time, including the Front Desk . + Direct guests to the… more
- Omni Hotels (Paradise Valley, AZ)
- …oversight of bell and front drive, while supporting the front desk team, resulting in high levels of guest satisfaction and associate development. ... manages the day-to-day operations of the Guest Services department while supporting the Front Office...+ Preferred experience or education in hospitality or the service industry. + Excellent communication skills. + Ability to… more
- Grand Canyon Education (Phoenix, AZ)
- …and requests. Follows up to ensure guest satisfaction. + Works closely with Front Desk in keeping room status reports up to date through notification of ... The GCU Hotel Housekeeping Attendant will ensure the hotel guest rooms are cleaned and processed according to hotel...+ A minimum of one year experience in customer service or hospitality industry. + Provides a professional image… more
- Aimbridge Hospitality (Phoenix, AZ)
- … service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific). Responsibilities QUALIFICATIONS: ... setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room… more
- Omni Hotels (Paradise Valley, AZ)
- … guest requests and needs to maintain proper communication with the Front Desk and Rooms Controller to ensure guest satisfaction. + To review and respond ... distribute them at check-in for our Higher Tier Level Guest . + Liaise with Front Office/for details... needs and requests are met. + Assist with Front Desk duties as necessary based on… more
- Aimbridge Hospitality (Phoenix, AZ)
- …functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific). El / la ... areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room… more
- Omni Hotels (Paradise Valley, AZ)
- …offers easy access to golf, recreation, nightlife and entertainment. Job Description The Spa Front Desk Concierge assumes a pivotal role in the Spa operation ... team to consistently provide the highest possible standard of guest service , creating a sensory journey for...+ Assist with closing of all retail sales at front desk . + Maintain an accurate shift… more
- Aimbridge Hospitality (Phoenix, AZ)
- …to encourage safe and efficient hotel operations. + Maintain radio contact with the Front Desk /Night Auditor at all times. + Use proper two-way radio etiquette ... with other employees. + Maintain visual contact with the Front Desk /Night Auditor and the front...guest and employee incidents. + Hold briefing with Guest Services staff both at the beginning… more
- Omni Hotels (Paradise Valley, AZ)
- …good example. Responsibilities + Provides courteous, personalized, attentive, sincere, consistent Guest Service by responding promptly and efficiently to ... inquiries, request & Complaints using Guest Service Skills. Exhibiting hospitality while striving...are maintained. + Maintaining close communication and interaction with Front Desk and Engineering departments, reporting all… more