- Arizona Public Service (Phoenix, AZ)
- Major Incident / Incident / Problem Consultant | ITSM / ITIL Apply now " Date: Dec 3, 2025 Location: PHOENIX, AZ, US, 85021-1808 Company: APS Our present ... Design for Tomorrow, Empower Each Other and Succeed Together. Summary Major Incident / Incident / Problem Consultant | ITSM / ITIL Are you passionate… more
- Oracle (Phoenix, AZ)
- …for turning challenges into opportunities for growth? Join us as Lead Project Manager- Major Incident Management for Oracle Health and make a tangible impact ... your expertise to our talented group. As Lead Project Manager- Major Incident Oversight, you will guide ...8+ years in healthcare IT with a focus on incident / problem management. * Proven expertise in Cerner… more
- Molina Healthcare (Phoenix, AZ)
- …ensuring the execution of the physical security controls, threat/risk analytics, and incident intake and crisis management support for the enterprise. This role ... drives and manages physical security, incident response and safety operations for Molina facilities and...Conduct, and assist, with risk assessments in advance of major company events, employee and executive travel, and in… more
- Public Consulting Group (Phoenix, AZ)
- …guardrails and peer-reviewed scripts. + Participate in on-call rotation and major incident bridges. **Required Qualifications** + 3-5 years administering ... compliance and standardization throughout the environment. + Execute change, incident , and problem management to ITIL standards. + Build and maintain SOPs,… more
- Ensono (Phoenix, AZ)
- …to work well as a team member. + Stress resistant in case of Major Incident - and/or emergency situations. + Exceptional interpersonal, verbal and written ... z/OS and/or ISV products) in support of Software Lifecycle Management + Incident / Problem resolution **z/OS & Tools your main tasks are related to: **… more
- CBRE (Phoenix, AZ)
- …development and implementation of health, safety, and environmental programs for a major financial client spanning roughly 2,200 locations. Serving as the HSE lead ... for the Western Region and Texas, this role conducts incident investigations, performs field visits with technicians, manages HSE data, and evaluates compliance with… more
- American Express (Phoenix, AZ)
- …reliability engineering, production support, or operations** teams. + Familiarity with ** incident , problem , and change management** practices and ITSM tools ... of critical platforms across the enterprise. We focus on incident response, operational readiness, reliability engineering, platform health, and continuous… more
- PagerDuty (Phoenix, AZ)
- …integration into PagerDuty Operations Cloud. Your work will accelerate incident detection, triage, diagnosis, and remediation-plus enable proactive, planned ... of Product Management, set the strategic direction with your peers leading Incident Management and AIOps, and inspire a high-performing team to deliver breakthrough… more
- Oracle (Phoenix, AZ)
- …team is responsible for performing data collection, triage, technical analysis, incident mitigation, and redirection as necessary to maintain and optimize operations ... efficiently. **Responsibilities** RESPONSIBILITIES: NOC Operations - Fault handling on incident tickets. provide break-fix support and escalation for event… more
- ASM Global (Glendale, AZ)
- …escalation point for complaints/issues. + Review, correct, and distribute all major /minor incident documentation to appropriate personnel. Emergency Training and ... Fire Life Safety systems. + Must be knowledgeable and maintain the venue's incident management system, ISS + Must be knowledgeable of the venue's access control… more
- Cayuse Holdings (Phoenix, AZ)
- …and technical support for the resolution of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major ... technical troubleshooting assistance, accurately assesses and records problems in the problem management tool. + Provide assistance and information to the customer… more
- Oracle (Phoenix, AZ)
- …ensuring the smooth operation of our critical cloud infrastructure, incident management, deployment automation across multiple production and preproduction ... + Responsible for testing and implementing disaster recovery plans to handle major outages. + Monitoring systems to detect potential issues before major… more
- Highmark Health (Phoenix, AZ)
- …policy standards. + Participate in customer walkthroughs, technical reviews, problem resolution, and decision-making processes. + Provide leadership and mentorship ... and Data Safe, ensuring SOX compliance. + Provide frontline support for incident management, diagnosing and resolving platform issues, coordinating with IT teams and… more
- Republic Services (Phoenix, AZ)
- …and assignments using Agile (eg, Scrum/Kanban) methodologies and the ITIL (eg, incident , problem , change) framework + Establish and enforce development ... projects simultaneously in a fast-paced environment + Strong analytical, problem -solving, and conflict resolution abilities **QUALIFICATIONS:** + Minimum of 3… more
- Oracle (Phoenix, AZ)
- …Principles** Strong background in SRE best practices, including automation, monitoring, incident response, and continuous improvement. 4. ** Incident Management & ... software and experience securing cloud infrastructure. 6. **Analytical & Problem -Solving Skills** Strong analytical abilities to troubleshoot complex systems,… more
- Oracle (Phoenix, AZ)
- …and Compliance, ensuring responsible detection program operation and defensible incident response. + Stay abreast of industry standards and statutory/regulatory ... alignment. + Act as escalation point for critical WIDS incidents, post- incident root cause analysis, ongoing optimization, and technical strategy adjustments. +… more
- Amazon (Phoenix, AZ)
- …safety excellence and ensure compliance. Key responsibilities include overseeing incident management and investigations, conducting business reviews and leadership ... site inspections, performance monitoring, and implementation of safety initiatives. Major themes throughout the tasks include safety oversight and compliance,… more
- Mayo Clinic (Phoenix, AZ)
- …Mayo policies and responds to complaints and service calls for wrongdoing, prepares incident reports/activity logs, and may work in the Security control centers. A ... experience in a healthcare setting preferred; experience in patrolling, incident report writing, defensive tactics, emergency response, lock/unlock procedures, door… more
- Oracle (Phoenix, AZ)
- …experience with Terraform or similar Infrastructure-as-Code tools. + Hands-on experience with major cloud platforms, such as Oracle Cloud, AWS, Azure, or GCP. + ... + Prior experience participating in on-call rotations and effectively handling incident response for critical production infrastructure. + Excellent analytical, … more
- Oracle (Phoenix, AZ)
- …clear, version-controlled documentation-architectural diagrams, SOPs, runbooks, and incident playbooks-to ensure repeatable operations, auditability, and fast ... methods for large-scale distributed systems. + Build automation to prevent problem recurrence; drive real-time monitoring, alerting, and self-healing into production… more