- Omni Hotels (Irving, TX)
- …To provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations. Responsibilities + Use friendly and appropriate ... expressions when engaging guests + Be fully acquainted with the different points of interest + Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests + Ensure the delivery of parcels, mail and special… more
- Marriott (Irving, TX)
- …interest and activities. Contact appropriate individual or department (eg, Bellperson , Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary ... to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with… more