- Forward Air (Dallas, TX)
- …conferencing technologies, Microsoft Teams, meeting room A/V tech + Strong understanding of IT service management ( ITSM ) processes, including incident, ... executive-focused IT support services, ensuring prompt, professional, and responsive service + Work closely with executive stakeholders to understand their IT… more
- ServiceNow, Inc. (Addison, TX)
- …Familiarity with ServiceNow, especially in Customer Service Management (CSM) or IT Service Management ( ITSM ), is a plus. Willingness to learn and ... Service Cloud or Financial Services Cloud, with a strong understanding of service management and customer service processes. **Financial / Banking… more
- PNC (Dallas, TX)
- …Technologies, IT Architecture, IT Environment, IT Industry: Trends & Directions, IT Service Management ( ITSM ), IT Standards, Procedures & ... and industry practices * Continuous Improvement/Continuous Development with knowledge of key IT and change management processes and associated risks and controls… more
- PNC (Farmers Branch, TX)
- …Decision Making and Critical Thinking, IT Environment, IT Incident Management , IT Service Management ( ITSM ), IT Standards, Procedures & ... Performs maintenance, including installation of patches and upgrades certificate management (add/change/remove), and vulnerability remediation. With an understanding of… more
- ServiceNow, Inc. (Addison, TX)
- …Familiarity with ServiceNow, especially in Customer Service Management (CSM) or IT Service Management ( ITSM ), is a plus. Willingness to learn and ... using ServiceNow that align with business requirements, focusing on customer service management , customer support, and automation. + **Requirements Gathering:**… more
- Capgemini (Dallas, TX)
- …to offer ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Demonstrating our close partnerships with ... : Securing Foundations to Create Open Futures 4. **Enterprise Service Management ** : Taking charge of complexity...Service Design + ITIL Process design experience + ITSM knowledge + ITIL certification or training + Six… more
- Capgemini (Dallas, TX)
- …offer tailored, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Using our close partnerships with ... 3. **Cybersecurity Services:** Securing Foundations to Create Open Futures 4. **Enterprise Service Management :** Taking charge of complexity to drive business… more
- Capgemini (Dallas, TX)
- …offer bespoke, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Leveraging our close partnerships with ... 3. **Cybersecurity Services:** Securing Foundations to Create Open Futures 4. **Enterprise Service Management :** Taking charge of complexity to drive business… more
- AireSpring (Dallas, TX)
- …and service assurance. + Collaborate with cross-functional teams, including IT , product management , engineering, and customer support to gather requirements ... Security which has earned its stellar reputation by taking service and support to the next level, delivering an...About Us: AireSpring is a leading provider of Managed IT services to medium and large enterprises with a… more
- AireSpring (Dallas, TX)
- …and service assurance. - Collaborate with cross-functional teams, including IT , product management , engineering, and customer support to gather requirements ... Security which has earned its stellar reputation by taking service and support to the next level, delivering an...About Us: AireSpring is a leading provider of Managed IT services to medium and large enterprises with a… more
- Capgemini (Dallas, TX)
- …opportunities and will develop and drive cases to support enhanced capability/ service /offer development. This role provides thought-leadership and engage in the ... industry conferences. This role requires deep expertise in ServiceNow Platform, Service Integration, consulting skills, and good understanding of how the technology… more
- AireSpring (Dallas, TX)
- …and service assurance. + Collaborate with cross-functional teams, including IT , product management , engineering, and customer support to gather requirements ... lead the portal evolution of our new AI based ITSM customer portal, AIreCONTROL, enhancing the usability and aesthetics...role requires a critical blend of technical expertise, project management skills, and a deep understanding of how to… more
- Sabre (Dallas, TX)
- …ServiceNow team is looking for a talented Intern who wants to explore a career in IT Service Management . **What will you achieve?** + Assist in translating ... reporting metrics for ServiceNow and related components of the ITSM platform. **What's in it for you?** + Work...+ Experience using ServiceNow and related components of the ITSM platform, etc. Reasonable Accommodation Sabre is committed to… more
- Capgemini (Dallas, TX)
- …customized, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Demonstrate our close partnerships with ... 3. **Cybersecurity Services** : Securing Foundations to Create Open Futures 4. **Enterprise Service Management ** : Taking charge of complexity to drive business… more
- Zones LLC (Dallas, TX)
- …and hardware support + Experience delivering on customer projects + Excellent customer service and communication skills + Experience with ITSM ticketing systems ... at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices....it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First… more
- Capgemini (Dallas, TX)
- …customized, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Demonstrate our close partnerships with ... area or equivalent experience + Demonstrated ability in the IT industry, preference in consulting/services delivery + 8 years...: Securing Foundations to Create Open Futures 4. **Enterprise Service Management ** : Taking charge of complexity… more
- Capgemini (Dallas, TX)
- …offer bespoke, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Leveraging our close partnerships with ... 3. **Cybersecurity Services:** Securing Foundations to Create Open Futures 4. **Enterprise Service Management :** Taking charge of complexity to drive business… more
- Capgemini (Dallas, TX)
- …offer tailored, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Using our close partnerships with ... 3. **Cybersecurity Services:** Securing Foundations to Create Open Futures 4. **Enterprise Service Management :** Taking charge of complexity to drive business… more
- System One (Dallas, TX)
- …following configuration-over-customization approach - Define enterprise ServiceNow design patterns for IT Operations Management (ITOM) and Service Asset ... - Establish best practices for ITSM Asset Management , configuration item discovery, and service mapping...Implement Common Services Data Model (CSDM) standards - Support IT Service Engineering team's ITOM and SACM… more
- Texas Instruments (Dallas, TX)
- …and update management . + Coordination with multiple TI site teams and other IT support teams/ management **Why TI?** + Engineer your future. We empower our ... In this role, you will support and manage various IT critical storage infrastructure, work on technology roadmaps, enable...and critical operational needs + Experience in working with ITSM tools and following change management process… more