- Inspire Brands (Sandy Springs, GA)
- The Incident & Problem Management Analyst will ensure a cohesive incident and problem management practice for Inspire Shared Services. The ... Outside of Major Incident , the role will also manage the problem management practice. Driving the long-term incident reduction through root cause… more
- Georgia Systems Operations (Tucker, GA)
- …the ITSM platform to support asset management , change management , network management , incident management , and contract management programs. + ... places to work by Georgia Trend magazine. Summary: The Information Technology Service Management (ITSM) Analyst is responsible for providing ITSM support to… more
- Leidos (Peachtree Corners, GA)
- …and security posture configuration triage, analysis, and incident management life-cycle support resolution. They develop sound problem resolutions, ... , a _Leidos company_ is currently searching for a **Defense Technical Support Analyst .** The Technical Support Analyst functions as the FuelsManager(R) Defense… more
- Quality Technology Services, LLC (Suwanee, GA)
- …image through phone interaction, monitoring alarm board, managing tickets in the Incident Management System, and troubleshooting technical requests. In order to ... created tickets, follow through, resolution, and closure + Create tickets in the Incident Management System (IMS) application for all incoming requests and… more
- Quality Technology Services, LLC (Suwanee, GA)
- …Hub Operations Course, or CERT Insider Threat Program Manager (ITPM) + Knowledge of incident response, crisis management , data management best practices, and ... This role will also be responsible for performing case management , investigations, and analysis with the goal of predicting,...and maintain a secure work environment * Communicate complex problem sets in succinct and clear manner that is… more