- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical ... support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony...years of experience providing computer/network user support in a help desk environment (additional 4 years of… more
- Wheeler Machinery (Salt Lake City, UT)
- …other duties as assigned. **Qualifications** Education/Experience: + 3-5 years of experience in a Help Desk or IT support environment. + 3-5 years of experience ... Technical Support II Salt Lake City, UT Description The **IT...and Responsibilities** Ticket Management: + Assess, plan, and resolve Tier 1 & 2 issues efficiently and effectively to… more
- TekSynap (Hill AFB, UT)
- …CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have ... year of relevant experience + Active Secret clearance with IT- II sensitivity + One of the following active IAT... sensitivity + One of the following active IAT II or III certifications: + Security+ CE + CASP+… more