- Virginia Mason Franciscan Health (Tacoma, WA)
- …**Qualifications** **Education/Experience** Six months related work experience (preferably in a call center environment) that demonstrates attainment of the ... service standards, and department metrics. Work is accomplished in a Contact Center environment, with an incumbent handling communications linkages for both external… more
- Alaska Airlines (Seattle, WA)
- …+ Effectively communicates irregular operations, processes, and technical issues that impact the call center agent function. * Determines when to enact ... we want to hear from you. **Role Summary** The Call Center Operations Specialist oversees call...tracked. * Provides first-level support and troubleshooting for home agent technical difficulties. * Serves as the communication focal… more
- Cecelia Health (Seattle, WA)
- …to the appropriate clinician. + Simultaneously navigate three technology platforms (eg patient service center with an integrated call center , EHR system, and ... Requirements and Experience: + 2+ years of healthcare/clinical experience. + Call agent experience is preferred. + Passionate about customer service and member… more
- Anywhere Real Estate (Seattle, WA)
- …iProspect and Salesforce. **Qualifications:** + At least one year working in a call center or telemarketing environment; telephone prospecting and real estate ... ** Agent Recruiter, National Brands** **What you'll do:** You're...us. + Persuasive, going for the win on every call ; celebrating victories, moving past defeats. + Customer focused,… more
- Cayuse Holdings (Olympia, WA)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... **Overview** **JOB TITLE:** Service Desk Agent **SALARY:** $20.00-$22.00/hr **EMPLOYEE TYPE:** Full-Time Hourly Non-Exempt **About Cayuse Commercial Services:**… more
- Hilton (Olympia, WA)
- …innovation, simplifying and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE WILL SUPPORT YOU** Hilton is ... AI technology and automation capabilities + Coordinate with functional product teams and call center operations to implement integrated solutions for a seamless… more
- Hilton (Olympia, WA)
- …experience, simplifying and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE WILL SUPPORT YOU** Hilton is ... our customers + Collaborate with software engineering, experience design, call center operations, and analytics teams to...+ Strategy and implementation of self\-service, customer \(guest and agent \) use of the tools and automation through all… more
- Travelers Insurance Company (Olympia, WA)
- …four-year college or university is a plus. + Prior insurance and/or call center experience preferred. + Previous customer service experience preferred. ... Care Advisor Trainees will work in a dynamic service center where professionalism and commitment to our team environment...and changes, billing questions and technical support. -Responds to agent requests for quotes or changes to policies or… more
- Noblis (Olympia, WA)
- …Program. Interns will beworkingwith our Simulation and Visualization Research Center . This spring internshipmaybe extended until the end of summer ... of a small research team.They will use Python based systems to simulatemulti- agent systems, run experiments with the simulators, and help prepare research papers… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... Responsible for routine/basic inbound call , outbound call , email, and web...case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking… more
- Sea Mar Community Health Centers (Seattle, WA)
- Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, ... vaccine organization Group Life Counselor I, II or III (On- Call ) - Posting #25864 Hourly Rate: $20.04 - $22.97...our Behavioral Health Department in Seattle; a Residential Treatment Center for young adults suffering from substance abuse. The… more
- CGI Technologies and Solutions, Inc. (Seattle, WA)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Lumen (Olympia, WA)
- …Work collaboratively with BPO to ensure implementation of BPO workforce management, agent onboarding, and training plans. + Drive BPO workforce training including ... training curriculum and call scripts, in collaboration with Sales Enablement team and...through site visits, when particle, to oversee the contact center operations and performance of BPO vendors. + Manage… more
- Amazon (Seattle, WA)
- …network through our Self Service and Automation features, CRM, contact center infrastructure, and various client applications. We focus on robust architecture, ... an experienced Network Development Engineer (NDE) to lead a multi-year, large-scale, contact center system and infrastructure. You will be part of a Global Product… more
- Eaton Corporation (Tukwila, WA)
- …to direct the execution of startup and commissioning projects for large data center clients. These projects will be completed in conjunction with our District ... degree from an accredited institution + PMP or Commissioning Agent Certification + 7-10 electrical field services experience +...in your job search, application or interview process, please call us at ### to discuss your specific need.… more
- Sharecare (Olympia, WA)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more
- Rocket Software (Olympia, WA)
- …Client Usage + IMS: KIPGBL*, ATF Trace, DEXAN, Epilog, RTA, etc. + JVM: Health Center Agent usage + Networking: NMIs, PMI Exit, CSA Tracking, and SNMP ... If you need special assistance or an accommodation while seeking employment, please call : ### or send an email to ###@rocketsoftware.com. We will make a… more