- Trellix (Olympia, WA)
- …resolution and other customer issues with Trellix Customer Success Managers, Technical Support Engineers, and Professional Services management. ... the customer and diverse stakeholders throughout the customer organization to create technical project plans,...can thrive and contribute to our industry-leading products and customer support , which is why we prohibit… more
- Confluent (Olympia, WA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and ... **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA)...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Oracle (Olympia, WA)
- …learning activities and gain exposure to areas of the business that are foundational to customer success and service, + Work with a team of TAM professionals to ... team setting, + Gain exposure to the portfolio of Customer Success Services offerings and understand the...support medium or large accounts to maximize the customer 's use of Oracle Services. Work with some assistance… more
- iCIMS (Olympia, WA)
- …platforms to ensure visibility across Customer Success , Product, and Support teams. + Provide insights on common technical challenges or adoption ... **Job Overview** The Technical Success Manager (TSM) plays a...self-service resources. + Serve as the customer 's technical advocate in product or support escalations,… more
- Oracle (Olympia, WA)
- **Job Description** **Description:** Cloud Customer Success Analyst - Casinos Location: Las Vegas, NV (Hybrid Role) Travel: Up to 25% No visa sponsorship is ... for this position. Join Our Team as a Cloud Customer Success Analyst for our Casino Clients!...You will be responsible for fielding and resolving post-sales non- technical customer inquiries via phone and electronic… more
- Amazon (Seattle, WA)
- …needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) ... for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams... Customer Success Center of Excellence org, you… more
- Oracle (Olympia, WA)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a ... customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the … more
- Cardinal Health (Olympia, WA)
- Job Description **_What Customer Success contributes to Cardinal Health_** Commercial Technologies manages the enterprise's portfolio of commercial technologies ... back-end solutions and capabilities, and improves the front-end experience. Customer Success analyzes customer experiences...Teams to become proficient with both business purpose and customer workflows as well as the backend technical… more
- LiveRamp (Seattle, WA)
- …forefront of rapidly evolving compliance and privacy requirements.** Are you a seasoned Customer Success leader seeking a high-impact role? Do you thrive scaling ... offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within... journey + Develop and scale a rapidly growing Customer Success team while delivering stellar outcomes… more
- Oracle (Olympia, WA)
- …You will act as a trusted technical leader and liaison between Customer and Oracle implementation, Support , and Development teams in implementing best ... develop, coach, motivate, and generally manage multiple Account Management and/or Technical delivery resources to attain/exceed defined customer objectives. +… more
- SHI (Olympia, WA)
- …retention and growth of SHI's Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco ... customer relations inside the assigned coverage area. The Customer Success Manager will meet with customers... retention, growth of customers business, and selling Cisco support services & software + Managing the lifecycle of… more
- Oracle (Olympia, WA)
- …internal advocate for the customer across the organization, including Global Customer Success Services, Sales, Support , and Product Development, while ... and desired outcomes of their Oracle Cloud solution investment. + Leverage Oracle's Customer Success methodology to partner with customer stakeholders to… more
- Oracle (Olympia, WA)
- …preferred NetSuite GBU is seeking a highly motivated, results-oriented Veteran intern to support the NetSuite GBU Customer Success with special projects ... training and professional development in fields such as information technology, technical /systems consulting, technical support , facilities, finance, human… more
- Wolters Kluwer (Olympia, WA)
- …providing strategic vision, technical insights, and domain knowledge to ensure customer success and system adoption. Responsibilities: + Provide advice and ... Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building...contact touch points and interaction frequency. + Engaging with customer support and product management as a… more
- Oracle (Olympia, WA)
- …training and professional development in fields such as information technology, technical /systems consulting, technical support , facilities, finance, human ... marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning...customer service skills and knowledge **Knowledge and Skills:** Technical : + Demonstrated ability to learn new and often… more
- Merck (Olympia, WA)
- …sensor data. The position will work closely with end customers, technical support , and sales to ensure customer user experience and satisfaction with Vence ... **Job Description** **Job Description:** The Rancher Success Specialist will be the lead in delivering...with owners, managers and users as required to improve customer experience. + Ensure all questions are expediently addressed,… more
- Amazon (Seattle, WA)
- …Come help us define and build solutions that protect Amazon's must customer -centric experiences! The Endpoint Security builds security solutions that enable ... Customer Service Associates around the globe to solve ...risks. You will think about every level of the technical stack, from the lowest level of code that… more
- Amazon (Seattle, WA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...future of cloud adoption? Are you excited to blend technical expertise with product strategy to solve complex business… more
- Cornerstone onDemand (Seattle, WA)
- …or related field, or equivalent experience. + At least 5 years' experience in a technical customer support role, with a minimum of 2 years supporting ... **Job Description:** The Advanced Technical Support Specialist delivers world-class, elite-level...and participate in quarterly business reviews (QBRs), collaborating on customer success initiatives, KPI tracking, and service… more
- Amazon (Seattle, WA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... customer facing role includes driving key initiatives that support goals/KPIs that are measured and reported to executive...planning and delivery within the portfolio. From Day 1, Technical Program Managers are given ownership and the autonomy… more