- Trellix (Olympia, WA)
- …resolution and other customer issues with Trellix Customer Success Managers, Technical Support Engineers, and Professional Services management. ... the customer and diverse stakeholders throughout the customer organization to create technical project plans,...can thrive and contribute to our industry-leading products and customer support , which is why we prohibit… more
- Amazon (Seattle, WA)
- …and ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) ... for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams...Customer Success Center of Excellence organization, you… more
- Oracle (Olympia, WA)
- **Job Description** **Description:** Cloud Customer Success Analyst - Casinos Location: Las Vegas, NV (Hybrid Role) Travel: Up to 25% No visa sponsorship is ... for this position. Join Our Team as a Cloud Customer Success Analyst for our Casino Clients!...You will be responsible for fielding and resolving post-sales non- technical customer inquiries via phone and electronic… more
- Amazon (Seattle, WA)
- …needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) ... for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams... Customer Success Center of Excellence org, you… more
- SHI (Olympia, WA)
- …retention and growth of SHI's Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco ... customer relations inside the assigned coverage area. The Customer Success Manager will meet with customers... retention, growth of customers business, and selling Cisco support services & software + Managing the lifecycle of… more
- Lumen (Olympia, WA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Consultant is a customer -facing role aligned to our large ... and engaging sales accordingly. **The Main Responsibilities** + Construct and implement customer success plans, driving customer value realization +… more
- Oracle (Olympia, WA)
- …preferred NetSuite GBU is seeking a highly motivated, results-oriented Veteran intern to support the NetSuite GBU Customer Success with special projects ... training and professional development in fields such as information technology, technical /systems consulting, technical support , facilities, finance, human… more
- Wolters Kluwer (Olympia, WA)
- …providing strategic vision, technical insights, and domain knowledge to ensure customer success and system adoption. Responsibilities: + Provide advice and ... Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building...contact touch points and interaction frequency. + Engaging with customer support and product management as a… more
- Oracle (Olympia, WA)
- …training and professional development in fields such as information technology, technical /systems consulting, technical support , facilities, finance, human ... marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning...customer service skills and knowledge **Knowledge and Skills:** Technical : + Demonstrated ability to learn new and often… more
- Amazon (Seattle, WA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...future of cloud adoption? Are you excited to blend technical expertise with product strategy to solve complex business… more
- Amazon (Seattle, WA)
- …Come help us define and build solutions that protect Amazon's must customer -centric experiences! The Endpoint Security builds security solutions that enable ... Customer Service Associates around the globe to solve ...risks. You will think about every level of the technical stack, from the lowest level of code that… more
- Wolters Kluwer (Olympia, WA)
- **Permanent remote role.** As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle ... of issues. * Analytical Skills: Basic analytical skills to track and interpret customer data. * Technical - Technical Proficiency: Stronger understanding of… more
- Cornerstone onDemand (Seattle, WA)
- …or related field, or equivalent experience. + At least 5 years' experience in a technical customer support role, with a minimum of 2 years supporting ... The Advanced Technical Support Specialist delivers world-class, elite-level...and participate in quarterly business reviews (QBRs), collaborating on customer success initiatives, KPI tracking, and service… more
- Amazon (Seattle, WA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... customer facing role includes driving key initiatives that support goals/KPIs that are measured and reported to executive...planning and delivery within the portfolio. From Day 1, Technical Program Managers are given ownership and the autonomy… more
- Oracle (Olympia, WA)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Oracle (Olympia, WA)
- …and solving complex challenges? Join Oracle Health as an Oracle Health Senior Support Manager and help transform healthcare technology for our clients. If you're ... to advance the way healthcare organizations operate. As an Oracle Health Senior Support Manager, you'll be at the forefront of change and incident management,… more
- Amazon (Seattle, WA)
- Description The Customer Success Center of Excellence (CS COE) believes customer success is a strategic differentiator for AWS and our partners - we ... COE helps bring this vision to life by enabling customer success teams to drive customer...engineering, business intelligence, data science, and operations to translate customer needs into technical solutions; negotiate trade-offs… more
- Softchoice (Seattle, WA)
- … technical resources are equipped to deliver high-quality CSP solutions and support customer success . + **Manage Performance & Operational Excellence:** ... their people. We stand proudly for our people and support their success through career development and... & Market Insights:** Maintain a deep understanding of customer needs, technical requirements, and business drivers… more
- Oracle (Olympia, WA)
- …be able to troubleshoot complex technical issues and find creative solutions. ** Technical support :** You'll facilitate technical support to clients, ... and consultants, both on-shore and off-shore, providing guidance and support to ensure their success . You will...serving as a liaison to the offshore technical team or product support . **Sales… more
- Oracle (Olympia, WA)
- …be able to troubleshoot complex technical issues and find creative solutions. ** Technical support :** You'll facilitate technical support to clients, ... and consultants, both on-shore and off-shore, providing guidance and support to ensure their success . You will...effectively managing resources and identifying needs and changes. + Customer relationship building and can lead technical … more