- Amazon (Seattle, WA)
- …we are seeking a dynamic, organized, and experienced Sr . Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and ... audiences. As a Voice of Customer (VoC) Sr . Program Manager overseeing the...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree Preferred Qualifications - 2+… more
- Amazon (Seattle, WA)
- …network supporting Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer Service corporate program ... and develop the expansion planning needs for the CS Customer Experience (CX) program team and operations...strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - 2+ years of driving… more
- Amazon (Seattle, WA)
- Description The Customer Trust Perception team works to ensure that customers...to scale our impact. We are looking for a Sr . Program Manager to join our ... and conduct quantitative and qualitative research studies to generate customer trust perception insights. Leveraging our research findings, we...team! As the Sr . Program Manager , you will partner with global… more
- Amazon (Seattle, WA)
- …and solutions through a myriad of applications. CET is looking for an experienced Sr . Technical Program Manager (TPM) to lead a multi-year, large-scale, ... Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At...enterprise software program . You will be part of a Global Product… more
- Amazon (Seattle, WA)
- …investment in Amazon's technology through issue resolution and prevention. We're looking for a Sr . Program Manager to help build operational processes and ... metrics among others 4. Ensure the voice of the Customer reflects through all program -related work 5....strategy, end to end delivery, and communicating results to senior leadership - Experience working cross functionally with tech… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a ( Senior ) Program Manager with a strong delivery record and proven project management experience to own strategic, ... sellers, and third-party partners around the globe. As a ( Senior ) Program Manager with Amazon,...to resolve operational issues. As a program manager you will work cross-functionally to drive customer… more
- Amazon (Seattle, WA)
- …with powerful software, and tying it all together to the cloud. As the Quality ( Customer Experience) Program Manager , you will be responsible for overseeing ... program strategy, end-to-end delivery, and communicate results to senior leadership - Work collaboratively with vendor and internal...to senior leadership - 5+ years of program or project management in Quality and Customer… more
- Rocket Software (Olympia, WA)
- …company where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Program Manager is a pivotal role responsible for ... organizational strategy to deliver tangible benefits and value. The Senior Program Manager will manage...strong interpersonal skills to work cross-functionally with a diverse customer base and across geographies + Committed to Rocket's… more
- Amazon (Seattle, WA)
- Description WW Customer Service is seeking a self-driven Senior Program Manager to set the strategy for organizational and operational excellence ... role, you will own org-wide headcount management for WW Customer Service via Roster, a central Amazon tool to...set and manage a roadmap of initiatives, driving end-to-end program management of projects that aim to improve both… more
- Amazon (Seattle, WA)
- Description If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to ... impact across multiple organizations * Development of the overall program strategy, tactically driving teams in and outside of...up your sleeves and do whatever is necessary; general manager / owner mentality * Create, communicate, and manage… more
- Amazon (Seattle, WA)
- …to drive the famous Andon Cord mechanism at Amazon. Key job responsibilities A Technical Program Manager (TPM) is responsible for the end to end delivery of a ... & work with dedicated engineers to building hub of Customer Obsession at Amazon. "We see our customers as...to work with a product or projects various Technical Program Managers and Development Managers to ensure that status… more
- Amazon (Seattle, WA)
- Description The Search Customer Experience team is responsible for worldwide customer facing search features on desktops, tablets, and mobile devices. We ... thoughtfully design the shopper experience from the moment a customer clicks on the search box to the point...and yearly strategic documents to leaders up to the Senior VP level. You should love the challenge of… more
- Amazon (Seattle, WA)
- …AFX (AWS Field Experience) team with in SMGS, is looking for a passionate, innovative, committed Sr . Technical Program Manager (TPM). As a Sr . Technical ... * Secure data and contextualized insights supporting the entire customer journey * Machine learning and generative AI (GenAI)...alike to take high degree of ownership for their program vision and execution of ideas. You will be… more
- Amazon (Seattle, WA)
- …The Amazon Business Customer Service (ABCS) team is looking for an experienced Senior Program Manager with a deep level of expertise in knowledge ... products (internal and external facing content, and learning). The Senior Program Manager will play...team in ABCS and will report directly to the Senior Manager , Amazon Business Customer … more
- Amazon (Seattle, WA)
- …AWS Marketing Customer Experience team is seeking an experienced and detail-oriented Program Manager to support the execution of our search marketing keyword ... program . In this role, you will own paid search...operate within a fast-paced environment and project manage across senior leadership within the AWS Marketing organization. Key job… more
- Amazon (Seattle, WA)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... our program . The key responsibilities of a Senior Customer Success Manager include...in detail. A day in the life As a Sr . Customer Success Mgr, a typical day… more
- Amazon (Seattle, WA)
- …most customer -centric company. We are looking for a Customer Obsessed Sr . Program Manager leader with exceptional attention to detail and analytical ... Description As we strive to be Earth's most customer -centric company, Amazon has reinvented how hundreds of...for decisions. 3) Once a decision is made, the program manager will work to evolve a… more
- Amazon (Seattle, WA)
- …solutions. Financial Fraud team is looking for a strong Sr . program manager to re-shape next level customer experience on our stores. We expect the ... leader to define end to end program strategy, scope problems, design solutions with across stakeholders...authority. * Set up mechanisms to track performance of customer returns metrics and goals, identify trends, measure the… more
- Amazon (Seattle, WA)
- …business owners succeed as sellers in Amazon's store. We need a Program Manager who is able to apply their customer obsession towards financial products that ... enabling their success as sellers. We are seeking a program manager who is a high-judgment, business...strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - 2+ years of driving… more
- Trellix (Olympia, WA)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful ... Director of Customer Success Programs, the Technical Program Manager will manage all CS health...senior decision makers across the company and our customer and vendor ecosystems will add to your success… more