- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...in detail. A day in the life As a Sr . Customer Success Mgr, a typical day… more
- Amazon (Arlington, VA)
- Description Amazon is seeking a Sr . Product & Customer Insights Manager focused on our Alexa and Devices products lines (eg, Alexa, Echo, Fire TV). Product ... service that inspects, measures, and drives improvements to Amazon's customer experiences and presents recommendations to senior ...tradeoffs of a product - Experience as a product manager or owner Preferred Qualifications - Master's degree or… more
- Amazon (Arlington, VA)
- …alignment with your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public ... and engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to share… more
- Trellix (Washington, DC)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... to join us in soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer … more
- Amazon (Arlington, VA)
- …alignment with your customer 's mission ? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public ... and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to share… more
- Dodge Construction Network (Washington, DC)
- Senior Customer Success Manager Location: Remote, United States, United States **Description** TheSeniorCustomer Success Manageris a key member of our Go to ... through their partnership with Dodge. TheSeniorCustomer Success Managersupports the customer experience through proactive outreach and solution-oriented approaches providingonboarding,value-based… more
- Amazon (Arlington, VA)
- …prospect to workload in progress. * Participate in and support DoD account manager customer engagements focused on moving from first-call to active ... software development teams to solve problems and implement new solutions. The Customer Solutions Manager will interact with a broad cross section of Amazon Web… more
- MongoDB (Washington, DC)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....Success + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- Amazon (Arlington, VA)
- …projects that create an immediate impact on customers and businesses? As a Customer Success Manager with Consumables-Amazon Vendor Services, you will work with ... goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to...to roles across Amazon, including a direct path to Senior CSM within our team. We work hard to… more
- Nutanix (Washington, DC)
- …environment. This role will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI poly, a security clearance ... outcomes. **What You Will Bring** + 8-12 years of experience in customer -facing technical roles, demonstrating credibility with mid- senior level business and… more
- Amazon (Arlington, VA)
- …helping customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr . Customer Solutions Manager you will be responsible for ... Description Are you customer obsessed, speak cloud, and want to help...together effectively and efficiently to deliver outcomes for the customer . Here at AWS, we embrace our differences. We… more
- Amazon (Jessup, MD)
- …The AWS National Security team (NatSec) is looking for an exceptional Customer Engagement Manager to manage workstreams across the Maryland-based Account ... in Annapolis Junction, MD. You will join a team of Account Executives, Customer Solutions Managers, and Account Managers in overseeing existing and pursuing new… more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Price Comparison Customer Experience Product Manager , Shopping (Remote-Eligible) We are looking for ... a Price Comparison Customer Experience Product Manager to join our...create a compelling vision and story to present to senior executives and inspire direct and partner teams +… more
- Microsoft Corporation (Arlington, VA)
- We're looking to hire a Senior Customer Success Account Manager to join the Federal Team. The Microsoft Federal organization was established to address the ... around the world. You can help us achieve our mission. **Responsibilities** As a Senior Customer Success Account Manager , you are the primary customer … more
- Rocket Software (Washington, DC)
- …Success leader that can help build out and lead our Sr . CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... lead our Sr . CSM group. As the Manager , Customer Success Management, you will lead...Success Management, you will lead a team of our Senior Customer Success Managers (CSMs) and will… more
- Nutanix (Washington, DC)
- **Hungry, Humble, Honest, with Heart.** **The Opportunity** As the Sr . Manager of Customer Advisory, you'll lead high-impact customer engagement ... initiatives, including our Executive Advisory Board (EAB), Customer Advisory Board (CAB), and Technical Advisory Board (TAB). Reporting directly to the Director of … more
- Amazon (Herndon, VA)
- Description As Principal Product Manager of Customer Success Tooling within the AWS Specialists & Partners (ASP) org, you will be responsible for defining and ... * Define the business needs for tooling from a customer success perspective * Partner with senior ...a customer success perspective * Partner with senior leadership to align tooling strategy with broader organizational… more
- SAIC (Reston, VA)
- **Description** SAIC is looking for a Customer -Centric Marketing (CCM) Senior Manager to focus on key strategic accounts within our Air Force & Combatant ... Customer -Centric Marketing Lead(s), Deal-based Marketing Lead and the Senior Director, Customer -Centric Marketing develop best practices, frameworks, and… more
- Acosta Group (College Park, MD)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...+ Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve… more