- CVS Health (Tallahassee, FL)
- …queue to support the organization lower acquisition costs, increase field agent productivity, build strong brand ambassadors in local markets, and support ... heart, each and every day. The Hyrbid Field Sales Representative (HFSR) is directly responsible for managing sales growth...Develop, continuously train, and learn new sales skills to support best in class customer acquisition metrics, sales goals,… more
- Cardinal Health (Tallahassee, FL)
- …the day to address customer concerns. + Consults with the Supervisor and leverages Agent Support Line to resolve our customers' concerns, aiming at a first-call ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... information; child care; Exceptional Family Member Programs (EFMPs); deployment support ; disability information; elder care; educational services for adults,… more
- Oracle (Tallahassee, FL)
- …Data Strategy & Acquisition: Drive the creation and curation of high-quality, representative datasets required for training and validating agent models, ... Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent ...to support the smooth launch of new agent capabilities. + Compliance & Risk Awareness: Ensure that… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Participates in brainstorming ... sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Assists in implementation of… more