- MyFlorida (Tallahassee, FL)
- …to quickly analyze and interpret user requests. + Previous experience in IT customer support , particularly within a service desk . + Idle candidate will ... quickly and effectively to requests received through the IT Service Desk . + Serve as a subject...other tech products. + Proven experience as a help desk technician or other customer support role.… more
- HealthEdge Software Inc (Tallahassee, FL)
- …with customers both verbally and in writing. + Works closely with the customer through Service Desk or 1-800 numbers which are the mode for client interaction ... **Overview** **Position Overview:** The Associate Production Support plays a vital role in the overall...tickets appropriately. + Respond to tickets within the contractual service level agreement (SLA) times. + Act as an… more
- Cayuse Holdings (Tallahassee, FL)
- …to end-users for PC, server, mainframe applications, and hardware. Handles problems that the first tier help desk support is unable to resolve. May interact ... risk through the delivery of quality outcomes. **Primary Focus** The Journeyman Computer User Support Specialist will support the US Army Corps of Engineers RITS… more
- MyFlorida (Tallahassee, FL)
- …problems as expertise permits using available tools and following procedures. Enforce desktop support service levels agreements in consultation with end users to ... + Log, track, route, escalate, and respond to all service requests using standard service desk...on software, printers and data bases + Strong customer service orientation/skills Minimum Qualifications : + Application support… more
- SHI (Tallahassee, FL)
- …weekly timesheets. + Align with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + ... or yours. **Responsibilities** Include, but not limited to: + Build, implement and support a wide range of solutions using platform services for both internal and… more