- Amerant Bank (Tampa, FL)
- …needs with the right products. Every day is an opportunity for you to turn another Amerant Bank customer into a loyal customer . Purpose of role is to provide ... BSA, USA Patriot Act, OFAC and other AML related issues. CUSTOMER SERVICE :Act as a customer ...to all current and prospective customers as measured by Bank service standards. BUSINESS DEVELOPMENT:This position requires… more
- Amerant Bank (Tampa, FL)
- …as advanced writing, listening and have basic office and mathematics skills, and customer service skills. Possession of professional skills such as report ... loans of companies generating over $30MM in revenue.Cross sell other bank products to maximize customer relationships.Know and increase the Share of Wallet of a … more
- Amerant Bank (Tampa, FL)
- … loyalty and increase retention.Responsibilities: Provide day-to-day personalized customer service under quality standards defined by the Bank for this ... client segmentEnsure transactions are processed within service levels by all units of the ...concerns, claims and queries, ensuring that the process of customer claim resolution is administered within the established parameters… more
- Amerant Bank (Tampa, FL)
- …Relationship Managers and Portfolio Officers and facilitate loan processing and other general service requests: a) Resolve customer inquiries and service ... a portfolio of commercial loans and accounts, while enhancing the customer experience with servicing their needs within that portfolio (services, deposits,… more
- Amerant Bank (Tampa, FL)
- …professional segment using market knowledge to:Ensure delivery of high standards of service to strengthen customer loyaltyMaintain a dedicated, high touch ... and professional relationship applying a short-and long-term approach to addressing the customer 's overall financial needsAssess customer goals and needs and… more
- TD Bank (St. Petersburg, FL)
- … service and advice to TD Customers + Understands and supports the Bank 's Customer Service Strategy; Delivers Customers end-to-end advice they expect: ... and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer ...+ Teller experience (Preferred) + Cross trained to take customer transactions + Superior Customer Service… more
- TD Bank (Wesley Chapel, FL)
- … resolution or to make appointments to see an expert + Understands and supports the Bank 's customer service strategy + Considers the impact of decisions on ... refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer ...the following: volunteering, education, military experience preferred + Demonstrated Customer Service skills preferred + Ability to… more
- TD Bank (Tarpon Springs, FL)
- …'s needs to help turn their goals into reality + Understands and supports the Bank 's Customer Service Strategy + Considers the impact of decisions on ... + Supervisory or leadership experience preferred + Demonstrated ability to provide Legendary Customer Service + Strong verbal and written communication skills +… more
- Bank OZK (Tampa, FL)
- …retail banking roles and locations, as necessary. + Model and champion the Bank 's standards for exceptional customer service . + Enthusiastically support ... positive, helpful, and friendly team environment and provide exceptional customer service at all times Essential Job...punctuality and attendance to work. + Adhere to all Bank policies, procedures, and guidelines. Knowledge, Skills & Abilities… more
- TD Bank (Tampa, FL)
- …throughout geography required ** Customer Accountabilities:** + Understands and supports the Bank 's Customer Service Strategy + Considers the impact of ... Customers and stakeholders + Provides the highest level of Customer service when dealing with internal partners,...leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we… more
- Bank of America (Tampa, FL)
- …monitoring and calibration routines **SKILLS:** * Issue Management * Risk Management * Customer Service Management * Performance Management * Customer and ... Contact Center Team Manager- National Service & Solutions Tampa, Florida **Job Description:** **ABOUT US:** At Bank of America, we are guided by a common purpose… more
- USAA (Tampa, FL)
- …and customer needs. Drives execution of successful objective implementation for Bank products and customer experience. + Solves unique problems with broad ... agile team commitments and ensuring the voice of the customer is strongly represented. Accountable for making decisions and...and proactive in meeting required objectives. + Acts in service of the Bank agile team's needs… more
- USAA (Tampa, FL)
- …view and think proactively about the right way to meet objectives. + Acts in service of the Bank agile team's needs and goals; offer feedback on ... in our core values of honesty, integrity, loyalty and service . They're what guides everything we do - from...**The Opportunity** Are you passionate about building best-in-class digital customer experiences? If so, you might be a great… more
- USAA (Tampa, FL)
- …that QC is detecting current and emerging risks executed by Omnichannel and Bank Operations Member Service Representatives. Applies advanced knowledge of bank ... in our core values of honesty, integrity, loyalty and service . They're what guides everything we do - from...process improvement tools and methodologies. + Experience applying retail bank subject matter expertise to simplify the customer… more
- Bank OZK (Tampa, FL)
- …assistance to other retail banking locations, as requested. + Model and champion the Bank 's standards for exceptional customer service . + Demonstrate empathy ... positive, helpful, and friendly team environment and provide exceptional customer service at all times. Essential Job...level of authority, as needed. + Enthusiastically support the bank 's values and mission. + Display a high degree… more
- USAA (Tampa, FL)
- …+ Engages in the implementation of process initiatives that support the bank 's strategic roadmap. + Develops customer specific business process improvements ... in our core values of honesty, integrity, loyalty, and service . They're what guides everything we do - from...makes us so special! **The Opportunity** As a dedicated Bank Business Process Consultant I, you will apply knowledge… more
- USAA (Tampa, FL)
- …and leveraging process improvement tools and methodologies. + Experience applying retail bank subject matter expertise to simplify the customer experience, ... in our core values of honesty, integrity, loyalty and service . They're what guides everything we do - from...building a balanced control environment.** Applies advanced knowledge of bank processes and products and acts as a trusted… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …of experience * Familiarity with Bank complaint processes and exceptional customer service skills * Concepts, practices, and procedures of banking compliance ... escalated problems or needs. **Essential Duties and Responsibilities** * Performs RJ Bank fair lending compliance reviews and analyzes the fair lending risk within… more
- TD Bank (Tampa, FL)
- …or equivalent experience + 4+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and ... medium sized store and team (based on US TD Bank store levelling criteria) + Oversees and leads a...execution and achievement of the team and the store's service customer experience targets by coaching/modeling appropriate… more
- Citigroup (Tampa, FL)
- …Retail Bank Branches (eg Wealth ICRM, Fraud ICRM, Mortgage ICRM, Customer Service ICRM, Core Operations ICRM, etc.). Additionally, this position will ... to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary… more