- CUNY (New York, NY)
- …** Service Desk Management:** Lead and manage a team of IT service desk technicians, providing + coaching, mentoring, and performance feedback. + ... IT Service Desk and... IT Service Desk and Training Manager (...training programs. This position is responsible for leading a team of service desk professionals… more
- CUNY (New York, NY)
- IT Computer Systems Manager Level 3 (Help Desk ), Provisional - Instructional Computing & Information Technology **GENERAL DUTIES** IT Computer Systems ... or group. This job is in CUNY's Classified Managerial Service . The full specification is available on our web...for leading and managing all aspects of the helpdesk team and operations. This includes overseeing incident and request… more
- TEKsystems (New York, NY)
- …an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support for ... basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and...of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients,… more
- City of New York (New York, NY)
- …process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support for OMB and be an ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One...of technical issues and resolutions. - Collaborate with other IT team members to address complex technical… more
- Balchem (Montvale, NJ)
- Service Desk Technician Department: Information Systems Location: Montvale, NJ Start Your Application ... and growing company, visit www.balchem.com POSITION SUMMARY: The Help Desk Support Technician is the initial point of contact...as demonstrate a continuous positive attitude and be a team player. ESSENTIAL FUNCTIONS: + Answer staff questions in… more
- City of New York (New York, NY)
- …users; - Record and track information from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to be used in ... Ability to work independently or as part of a team - Ability to work well and efficiently in...for researching the answers to questions in a customer service , help desk or public information capacity;… more
- Amazon (New York, NY)
- …their campaign objectives. We are seeking a Solutions Architect for the North America Supply Desk team . In this role, you will partner buyers, ADSP product, and ... teams. - Automate manual daily tasks of the Supply Desk team to ensure efficiency and optimization....in applications and infrastructures experience - 10+ years of IT development or implementation/consulting in the software or Internet… more
- TEKsystems (New York, NY)
- …setup and inductions for users, hardware troubleshooting and repair. * General office IT such as conference room, telephone and Printer setups etc. * Implementation ... practices. * Perform endpoint management deployment and anti-virus security. * Work with IT Management to constantly monitor and improve delivery of IT systems… more
- TEKsystems (New York, NY)
- …* Experience supporting mobile technologies iOS and Android Skills legal experience, service desk , Windows OS, MS Office 365, Citrix, document management ... system software, Intune, AzureAD Top Skills Details legal experience, service desk ,Windows OS,MS Office 365,Citrix,document management system software,Intune… more
- City of New York (New York, NY)
- …users; - Record and track information from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to be used in ... (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under...Ability to work independently or as part of a team - Ability to work well and efficiently in… more
- Nestle (New York, NY)
- …Nestle SLA standards. * Continuously monitors support team 's performance related to Nestle Service Desk and ensures that the agreed upon KPI's are met. * ... your development and growth. Join us! **Job Description:** The IT Service Delivery Manager will be responsible... Desk AG (assignment group) assigned to the Service Support team . Ensures that all requests… more
- CUNY (New York, NY)
- …client support. - Act as the main point of contact for university-related Service Desk issues, representing IT Administration's objectives and concerns ... IT Computer Systems Manager Level 3 (User Services...Conduct performance evaluations and provide constructive feedback to enhance team capabilities in customer service , communication, and… more
- TEKsystems (New York, NY)
- …problems and escalate issues to the appropriate administrators Skills macos, jamf, Customer service , Help desk support, Help desk , Troubleshooting, Desktop, ... Set up new phones and ship computers as needed. Team Collaboration: Meet with other team members...Office 365, zoom Top Skills Details macos,jamf,Customer service ,Help desk support,Help desk ,Troubleshooting,Desktop,Office 365,zoom… more
- Odeko (New York, NY)
- … IT related issues + Proficiency with IT Helpdesk services like JIRA Service Desk + Proficiency in supporting Mac OS X & Windows PC + Proficiency ... activities + Triage and troubleshoot cloud and on premise IT infrastructure and service issues to ensure...IT services + Collaborate with the Odeko Security team to ensure that Odeko IT equipment… more
- CUNY (New York, NY)
- …and maintains the University's network, operates the University's Data Center and Service Desk , and manages the processes of safeguarding the University's ... as needed. To view the complete job description, go tohttp://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/and view the Job Description for ** IT … more
- CUNY (New York, NY)
- …and maintains the University's network, the enterprise Data Center, and the CUNY Service Desk . Additionally, CIS manages the processes of safeguarding the ... full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Senior Associate **FLSA**… more
- CUNY (New York, NY)
- …and maintains the University's network, the enterprise Data Center, and the CUNY Service Desk , and manages the processes of safeguarding the University's ... full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Senior Associate **FLSA**… more
- CUNY (New York, NY)
- …operates and maintains the University's network, the enterprise Data Center, the CUNY Service Desk , manages the processes of safeguarding the University's IT ... full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Senior Associate **FLSA**… more
- CUNY (New York, NY)
- …and maintains the University's network, the enterprise Data Center, and the CUNY Service Desk and manages the processes of safeguarding the University's ... full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Senior Associate **FLSA**… more
- CUNY (New York, NY)
- …and maintains the University's network operates the University's Data Center and Service Desk . Additionall, CIS manages the processes of safeguarding the ... full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Associate **FLSA** Exempt… more