- WM (Foxborough, MA)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... Spanish is a plus!** **I. Job Summary** As a customer service representative (CSR), you will interact...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- Pearson (Providence, RI)
- …+ High School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very ... in making decisions as part of the recruitment process. **Job:** CUSTOMER SERVICE **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME… more
- IDEX (Westwood, MA)
- …data and addressing customer requests. + **Experience** : Previous customer service or call center experience is often preferred but not always ... globe, chances are, we have something special for you. **POSITION: Customer Service Representative** **DEPARTMENT: Microfluidics Aftermarket Inside Sales**… more
- TEKsystems (Boston, MA)
- … center , Data entry, Inbound call , Customer support, Health care, Customer service call center , Insurance Top Skills Details Customer ... attitude 5. Good tenure 6. Near perfect Attendance needed Customer Service Reps are taking 200 calls... service , Call center ,Data entry,Inbound call Additional Skills & Qualifications Reliable- On time Good… more
- State of Massachusetts (Boston, MA)
- …* Superb attention to detail and ability to meet deadlines * Customer service training or previous call center experience, highly desired * Knowledge ... Representative who is fluent in Spanish. The Contact Center Customer Service Representative is...* Comfort working in a high volume and fast-paced call center environment * Ability to answer… more
- Guardian Life (Providence, RI)
- …governing regulations and medical terminology. + Previous case management, customer service or call center experience desired **Salary Range** $40,960.00 ... environment. Our award-winning contact center is known for delivering outstanding customer service experiences and we want to work with others that have a… more
- Sedgwick (Providence, RI)
- …an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Service Center Specialist- Background in Auto Insurance Required **PRIMARY… more
- Bank of America (Lincoln, RI)
- …and ability to work as part of team **Desired Qualifications:** + Customer Service and/or call center experience preferred + Demonstrated ability to ... you must have a desire to deliver high quality customer service , process efficiently and with accuracy....updates, paperwork processing, document fulfillment as well as outbound call support for internal and external clients. You will… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …speak, read, and write in** **both English and Spanish** + **A minimum of two years call center customer service experience** + Oral and written ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
- Beth Israel Lahey Health (Boston, MA)
- …Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- Tufts Medicine (Boston, MA)
- …requests come through x64357. **II.** PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS **:** + As a call center representative at Tufts Medical Center you will be a ... key member of the hospitality team providing excellent customer service and working in a fast... and working in a fast paced high volume call center that handles multiple hospital services… more
- TEKsystems (Boston, MA)
- CALL CENTER REPRESENTATIVE - HEALTHCARE FULL TIME...skills + Detail oriented A Day In The Role: Customer Service Reps are taking 200 calls a ... + 2 years of healthcare administration experience or recent call center experience + Microsoft Office proficient...calls within 30 seconds. Job Duties: + The Patient Service Rep answers call 24x7 for the… more
- Beth Israel Lahey Health (Westwood, MA)
- …typing skills 40+ wpm. Knowledge of medical and pharmacy terminology. Call Center and/or telephone customer service experience. 3. Specialty Pharmacy ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- Beth Israel Lahey Health (Boston, MA)
- …immediate work group by offering ideas, identifying issues, and respecting team members. 5. ** Customer Service :** Ability to provide a high level of customer ... 1. Answers and screens telephone calls . Takes accurate messages or directs call to appropriate person. Greets and directs patients, families, visitors and staff.… more
- Needham Bank (Needham, MA)
- …of experience in the banking/financial industry. 1+ year of experience working in a client service call center + Demonstrate ability to trouble shoot and ... Job Descriptions: This position provides customer service and banking solutions, education...Care Center Specialist II will identify the customer 's service and banking needs and provide… more
- Beth Israel Lahey Health (Milton, MA)
- …have implications for the management and operations of multiple areas of the organization. ** Customer Service :** Ability to provide a high level of customer ... and communicate complex verbal information in English to medical center staff, patients, families and external customers. **Knowledge:** Ability... service and staff training to meet customer service standards and expectations for the… more
- Hilton (Providence, RI)
- …and evolution of contact center products + Strategy and implementation of self\- service , customer \(guest and agent\) use of the tools and automation through ... and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE...\(7\) years or more of work experience in product, customer experience, contact center technology, customer… more
- M&T Bank (Boston, MA)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- Vaco (Providence, RI)
- …our 24x7 call center . This person must provide exceptional call center support. Customer Service and Communication skills are a must and critical ... Firm in 2020. For more information, visit pivotpointconsulting.com. **Description:** The Level 1 Call Center Agent will be responsible to support customers from… more
- Children's Hospital Boston (Boston, MA)
- …of related experience, ie, customer service experience, preferably in a call center environment or healthcare setting + High-school or GED diploma + ... issues, resulting in proficiency, accuracy, and quality of patient service care. The Patient Access Liaison will: + Provide...Provide centralized scheduling services for the Shared Patient Access Center / Call center . Perform tasks to… more