- House of Blues (Detroit, MI)
- …location of amenities, accommodations, etc. . Other tasks as assigned by the Guest Services Manager . Refer unresolved customer grievances to designated ... WHAT THIS ROLE WILL DO . Deliver exemplary customer service to maintain customer loyalty. . Adapt to customer...departments for further investigation . Assist guest with any questions or needs WHAT THIS PERSON… more
- House of Blues (Detroit, MI)
- …Upsells, inventory management and any other tasks as they arise + Work with Operations/ Guest Services on ADA tickets, relocation or troubleshooting needs as they ... all Clubs & Theaters guidelines + Promote and provide superior customer service in all guest interactions + Participate in all on-site venue meetings as needed… more
- Live Nation (Detroit, MI)
- …on! WHAT THIS ROLE WILL DO + Responsible for greeting guests and scanning guest tickets, managing guest access issues, and escalating to a supervisor/manager ... ticket scanners, printers, other equipment as needed + Deliver exemplary customer service to maintain customer loyalty + Maintain order and ensure adherence to… more
- House of Blues (Detroit, MI)
- …bar log + Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the ... attention of a manager + Ensure responsible alcohol service per local ordinance alcohol awareness training and Company alcohol policies + Request proper… more
- House of Blues (Detroit, MI)
- …of Boxes and reserved seating to ensure guests are receiving highly personal service at all times. + Maintain articulate vocabulary with the ability to adapt ... or equivalent + Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving + Experience in selling to high-end, VIP… more