- UKG (Ultimate Kronos Group) (Scottsdale, AZ)
- …provide exceptional support services to the UKG Pro large enterprise customer base. Oversee Global Technical Account Manager resources in providing ... exceptional customer product support and resolution in a fast paced, high-volume environment.... satisfaction. About the Role: In this position, the Manager , Global Technical Account Management is primarily responsible for… more
- BD (Becton, Dickinson and Company) (Phoenix, AZ)
- …and unscheduled repair service on BD products. The position will report directly to the Manager of Customer & Product Support for the assigned region. ... for all technical service activities in their assigned territory to ensure customer satisfaction through accurate and timely maintenance support of our… more
- HomeSafe Alliance (Phoenix, AZ)
- …individual will oversee customer relationship management and lead a team of customer support supervisors and their specialists. You will be accountable for ... **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is...customer orders. + Lead training sessions for other customer service support staff as needed. +… more
- Trellix (Phoenix, AZ)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful ... and CS delivery efficiency. Reporting to the Director of Customer Success Programs, the Technical Program Manager ...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- eVisit (Mesa, AZ)
- …whose experiences are driven from backgrounds in healthcare and software development fields. Customer Success Manager + As a member of the Customer ... Customer Success Manager will be responsible for managing the customer 's lifecycle journey, positioning him/herself as a partner and trusted advisor to the … more
- Amazon (Tempe, AZ)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...business advocate. * Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a… more
- Arizona Public Service (Phoenix, AZ)
- Manager of Customer Research & Insights Apply now " Date: Nov 13, 2024 Location: PHOENIX, AZ, US, 85004-3903 Company: APS Arizona Public Service generates clean, ... Tomorrow, Empower Each Other and Succeed Together. Summary The Customer Research & Insights Manager leads the...research and best practices into strategies to improve the customer experience and support business goals. They… more
- Wilson Language Training (Phoenix, AZ)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....and email. This position will be responsible for post-sales support , building and maintaining customer relationships, handling… more
- Trellix (Phoenix, AZ)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... with responsibly architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving … more
- Pearson (Phoenix, AZ)
- ** Customer Marketing Manager ** - **K-12 Education** At Pearson, we're committed to a world that's always learning and to our talented team who makes it all ... and inspires us to always be better. As a Customer Marketing Manager , you will play a...Through targeted marketing initiatives, you will work to strengthen customer loyalty, drive retention, and support the… more
- Bank of America (Chandler, AZ)
- Client Educational Content Project Manager - Risk Programs Customer Segment Consultant I Jacksonville, Florida;Hunt Valley, Maryland; Lincoln, Rhode Island; ... support , coordination, robust analysis and communications. This individual will support Strategic Initiatives Manager and Client Education Program Risk Lead… more
- Michaels (Laveen, AZ)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - Laveen, AZ Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- SAP (Tempe, AZ)
- …specifically for candidates early in their careers.** **Who youll become** The Specialist Customer Success Manager (S-CSM) works directly with customers to guide ... field phases with your CSM team, that enhances your support into the S-CSM/E-CSM role, a critical customer... support into the S-CSM/E-CSM role, a critical customer facing function within our dynamic Customer … more
- InEight (Phoenix, AZ)
- …on the business through meaningful and trusted measures. + Partner closely with our customer community manager , who is on another team within marketing - this ... and proven leadership team provide a solid foundation to support our continued growth and success. We offer our...for an enthusiastic team member to run our marketing customer reference program as a member of our brand… more
- American Airlines (Phoenix, AZ)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and… more
- PennyMac (Phoenix, AZ)
- …aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer Experience Manager will supervise and monitor Customer Service ... and coaching of staff to achieve department goals. The Customer Experience Manager will : + Lead...end to end cycle times or improve quality + Support , recommend and implement technology initiatives + Routinely review… more
- Philips (Phoenix, AZ)
- Your role as a Customer Project Manager will be to manage multiple imaging systems implementations that vary in scope, size, and complexity. Projects can include ... technical resources for each project, to ensure the successful customer experience and guided by the statement of work....plan and provide details to internal Philips teams who support the processes throughout the value stream and answer… more
- Verint Systems, Inc. (Phoenix, AZ)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... At Verint, we believe customer engagement is the core of every global...Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices… more
- Amazon (Tempe, AZ)
- …- Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Ops Manager within the Account Health Support (AHS) team acts as the primary ... Description Amazon.com strives to be Earth's most customer -centric company where people can find and discover...our business partners. We obsess over providing world class support to Sellers selling on the Amazon platform. We… more
- Gap Inc. (Tempe, AZ)
- …can be their most authentic selves. Here, we're family. **About the Role** As an Assistant Manager , you set the tone for the store and the team and help bring our ... profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible… more