- Liberty Utilities (Gold Canyon, AZ)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Datavant (Phoenix, AZ)
- …an end-to-end VOC program, including tools, processes, and feedback loops that capture customer insights to inform product roadmaps and priorities. + **Develop ... teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** +...internal and external use **Enablement & Product Readiness** + ** Customer -Informed Enablement:** use customer insights … more
- Coinbase (Phoenix, AZ)
- …* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights to improve quality and performance. * Provide technical ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define… more
- Oracle (Phoenix, AZ)
- **Job Description** **Principal** **Technical Program Manager (TPM), Oracle Cloud Infrastructure - Job level IC4** Overview Are you a creative person who loves a ... you've been dreaming of as our Principal Technical Program Manager . If you have a passion for innovation in...leading initiatives to improve, deliver, and enable reporting and insights . You will manage the development and implementation process… more
- Concentrix (Phoenix, AZ)
- …leader for a sophisticated conversational AI platform that helps enterprises automate customer interactions across voice , chat, and messaging channels. This ... infrastructure + **Reporting Team** : Real-time analytics, observability tools, and customer -facing dashboards + **Channel Gateway Team** : Voice processing,… more
- American Express (Phoenix, AZ)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... Services, powers technology, business, and product to achieve business and customer value by optimizing technology investments, elevating transparency and enabling… more
- Oracle (Phoenix, AZ)
- **Job Description** Product Marketing Manager - Oracle Fusion Data Intelligence As a Product Marketing Manager for Oracle's Fusion Data Intelligence, you will be ... generation, and analyst impact. **3. Competitive Intelligence & Market Insights ** + Monitor competitor capabilities, positioning, and messaging to proactively… more
- American Express (Phoenix, AZ)
- …and strategy into a well-managed product roadmap with an iterative release cycle with the customer in mind. The Sr. Product Manager will also be key to how ... as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact,...24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we… more
- Pearson (Phoenix, AZ)
- …Portfolio Management for Math and Physical Science. **Key Responsibilities:** + Serve as the voice of the customer by working with colleagues in North America ... Pearson is seeking an experienced Commercial Portfolio Manager for Statistics in Higher Education Courseware to...customer feedback and market research to gain deep insights into product performance, market trends, and competitor offerings.… more
- American Express (Phoenix, AZ)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in… more
- Coinbase (Phoenix, AZ)
- …alignment. Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, ... sizing, opportunity assessment, and turning complex data into actionable product insights * Demonstrated experience driving AI-powered customer support… more
- Choice Hotels (Scottsdale, AZ)
- …looking for? Choice Hotels has an exciting new opportunity as our Sr. Manager , Software Engineering in the SkyTouch Technology division. SkyTouch Technology is an ... influencing the future of our technology landscape. + Deliver Scalable, Customer -Centric Solutions - Drive the development of innovative, scalable software that… more
- Synchrony (Phoenix, AZ)
- …The VP, Portfolio Fraud Manager role is responsible for driving analytic insights and fraud initiatives for the full suite of the Lowe's credit products. This ... minimize fraud losses while optimizing strategies for a better customer experience across the entire lifecycle from acquisitions, to...with portfolio credit teams + Ad hoc analytics / insights , validations, remediations + Build for the future by… more
- American Express (Phoenix, AZ)
- …is both technically sound and meaningful to customers. You will own the ** voice of the customer ** throughout the product lifecycle, managing **user acceptance ... as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact,...make an impact** **in** **this role?** As the **Product Manager for User Enablement** , you will serve as… more
- Cengage Group (Phoenix, AZ)
- **Associate Portfolio Manager (APM) - Key Markets** **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping ... employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to.... **What You'll Do Here** As an Associate Portfolio Manager (APM) on the Key Markets Team, you will… more
- Coinbase (Phoenix, AZ)
- …we produce insights which directly move the company's bottom line. Customer Support/Experience is one of the most critical touchpoints in Coinbase's relationship ... doesn't need to exist. Our mission is to deeply understand the end-to-end customer support journey, from prevention through resolution, and use data to eliminate… more
- Synchrony (Phoenix, AZ)
- Job Description: **Role Summary/Purpose:** As the Portfolio Credit Manager for a large vertical furniture client and a portion of the Home Core Furniture & ... promote sustainable portfolio growth, enhance client satisfaction, and improve the customer experience within established risk guidelines. + Develop and deliver… more
- Oracle (Phoenix, AZ)
- …marketing, and sales, with a mandate to craft compelling narratives, arm customer -facing teams with unbeatable competitive insights , and accelerate adoption of ... as a trusted advisor to field teams, providing real-time insights on market trends and customer needs....to inform product strategy and roadmap. . Be the " voice of the customer ", synthesizing feedback into… more
- Coinbase (Phoenix, AZ)
- …science, and business analytics, our team transforms raw data into actionable insights through solid pipelines, scalable data models, and intuitive tools. By ... it's building robust data pipelines or directly solving business problems and delivering insights . As the leader of the analytics engineering team, you're going to:… more
- Intuit (Phoenix, AZ)
- **Overview** Join the Intuit Customer Success team as a Senior Manager of Customer Success leading our Accountant Support team. We're looking to grow our ... are deeply customer obsessed and solve for customer pain through data driven insights and...Quickbooks Accountant team. You will be the advocate and voice of this growing team; a key leader in… more