- Transdev (New Carrollton, MD)
- Call Center Operations Manager Transdev in the greater Washington DC area at our WMATA contract is hiring for a Call Center Operations ... Manager . As the Call Center Operations Manager , you will directly oversee call center personnel to ensure positive morale and effective daily … more
- IntelliDyne (Falls Church, VA)
- Deputy Call Center Manager Location:...appropriate training sessions + Develop training documents that support call center operations + Create ... Clearance: Secret About the role IntelliDyne is seeking a highly motivated and experienced Call Center Deputy Manager to lead our team in Falls Church, VA.… more
- Ivyhill Technologies LLC (Bethesda, MD)
- … Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- Georgetown Univerisity (Washington, DC)
- …assessing student skills while in the simulation center . In addition, the manager is responsible for the oversight of operations within the O'Neill Family ... levels. The Manager of the O'Neill Family Foundation Clinical Simulation Center is an essential role in implementing the general mission, vision and strategic… more
- CareFirst (Fairfax, VA)
- …services, client administration, customer service, enrollment and eligibility, claims processing, and call center operations . Investigates and settles claims ... progressive leadership. **Knowledge, Skills and Abilities (KSAs)** + Knowledge of call center operations claims and/or enrollment and billing and workflows.… more
- Amazon (Arlington, VA)
- …in a technical field or 4+ years of relevant work experience in a data center operations environment - Experience in a client-facing role, with the proven ... Description This role is with our AWS Outposts Operations team - delivering a new way for...services, infrastructure, and operating models to virtually any data center , co-location space, or on-premises facility. Customers can now… more
- CACI International (Springfield, VA)
- Senior Test and Evaluation Operations Manager Job Category: Finance and Accounting Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... * * * **The Opportunity:** As Test and Evaluation Operations Manager , you will provide vital services...items, and reports related to Blanket Purchase Agreement (BPA) Call Order actions. + Prepare, monitor, and distribute weekly… more
- Fresenius Medical Center (Clinton, MD)
- …Ensure provision of quality patient care while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements ... is required. + Must be available as a full-time employee and provide on- call coverage when necessary. + Demonstrated leadership competencies and skills for the… more
- Georgetown Univerisity (Washington, DC)
- …timekeeper and hour approval for federal work study students. + Work in collaboration with center manager to staff the center with FWS students, overseeing ... support the director, manager and simulation technician of the nursing simulation center , as well as faculty and students at the School of Nursing. Using… more
- Maryland Department of Transportation (Prince George's County, MD)
- Purple Line Director of Operations Salary $116,548.00 - $188,528.00 Annually Location Prince George's County Job Type Full Time Remote Employment Flexible/Hybrid ... Description Maryland Transit Administration Purple Line - Director of Operations (DOT Executive VII - 8085) Office of MTA...midnight on weekends and holidays. The Director is on call 24/7, as necessary, to ensure the PLTP is… more
- SHRM (Alexandria, VA)
- …Knowledge Advisors, and other roles as requested.** + Works with the other Knowledge Center Operations Manager and HR Knowledge Advisor Lead Specialists to ... customer needs.** **.** **In partnership with the Director and Manager , Knowledge Operations , evaluate operational procedures to...A minimum five (5) years of progressive experience in operations , contact center or knowledge management +… more
- Amazon (Alexandria, VA)
- …an active TS/SCI security clearance with polygraph. Key job responsibilities As a Data Center Operations (DCO) Manager with Amazon Web Services you will ... in people management, strong technical understanding, and the drive to take AWS Data Center Operations to the next level. This position is a night-time,… more
- Georgetown Univerisity (Washington, DC)
- …University's business needs and external factors. Special Events Worker II - Law Center Facilities - Georgetown University Law Center Tradition. Innovation. A ... and that events can go smoothly. Reporting to the Manager of Special Events & Projects, they have duties...hallways, entrance ways, stairways and elevators to support University operations as assigned and/or as scheduled + Vacuum and… more
- Georgetown Univerisity (Washington, DC)
- …confidentiality/HIPAA requirements, and Good Clinical Practice. Work Interactions + Clinical Operations Team Manager + Disease Group members: Principal ... difference in the world. Requirements Georgetown University's Lombardi Comprehensive Cancer Center , part of Georgetown University Medical Center … more
- Encore (Oxon Hill, MD)
- …be a bridge between technical lead and technical specialist and reports to an Operations Manager , Dir, Operations or DET. **Key Job Responsibilities** ... in other employees. * Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed. _Event Supervision_ *… more
- Transdev (New Carrollton, MD)
- Dispatch Manager The Dispatch Manager will lead...based in New Carrollton, MD in supporting the WMATA Operations Call Center (OCC) contract. ... preferred. + Minimum of 5 years of management experience in a large Operations Control Center (OCC) environment, demonstrating strong leadership skills and… more
- TekSynap (Arlington, VA)
- …systems, ensuring up-to-date documentation and user resources. + Oversee the Tier I Call Center , Tier II Deskside and Remote Support, and other optional ... and continuous improvement initiatives. + Provide oversight for service desk operations , ensuring 24x7x365 coverage for critical and high-priority incidents. +… more
- Huntington Ingalls Industries (Fairfax, VA)
- …as well as the roles and responsibilities of working in an Intelligence Operations Center environment. A secondary goal is to achieve a cross-organizational ... Level of Experience: Intern HI This opportunity resides with All-Domain Operations (ADO), a business group within HII's Mission Technologies division. All-Domain… more
- TekSynap (Arlington, VA)
- …teams. + Monitor and track service desk metrics, including ticket resolution times, call handling performance, and first call resolution (FCR). + Assist in ... VIP support, special events, and high-profile missions as directed by the Program Manager . + Ensure adherence to Department of Defense (DOD) policies and industry… more
- Cardinal Health (Washington, DC)
- …we can get life-changing therapies to patients who need them-faster.** The Operations Manager is responsible for the overall daily direction, coordination, ... for an Access & Patient Support program team. The manager will use their market knowledge of Rx Specialty...supervisors who oversee and lead hub team members. Ensure call center metrics are constantly monitored. +… more